We ordered two #2 one plan the other the way it comes. They never put it as plan on the receipt and we didn't get a plain burger. So one of us couldn't eat the burger. We had already left and made it half way to kaufman when we realized and it was to late to turn around. They need to start reading back the orders and making sure it all correct before having them pull around. This is ridiculous
C
Unfortunately, my experience was overpriced, undervalued, confusing and poorly executed. My order was over 13.00…… the baconator meal, advertised as being so good? it literally had one piece of bacon that was folded two-three times…. Pitiful, I have the picture if they’d like to see it. So, I finally called back again after being out on hold and no manager. The response on my second attempt to try and notify management was alarming. The lady had excuses, placed me on hold twice and said that I got exactly what I ordered. I offered to send the picture of this pitiful sandwich, she didn’t want to see it. I mentioned that I could send it to corporate and asked for the information. She ignored me and kept speaking to her colleagues in Spanish. I hope that corporate reads these reviews and holds their stores accountable.
Atmosphere: 2
Food: 1
Service: 2
Elizabeth McCauley
It was fine, not spectacular, but it was good. I have been to other locations where the burgers seemed fresher and more flavorful.
Parking: If you’re getting off the south side of the interstate it is easy to access but coming from the other direction you will have to drive through other parking lots to get there.
Atmosphere: 5
Food: 4
Service: 5
Dominique Martin
Why Is It When I Attempt To Order Cookies Here Its Always We Don’t Have Any, But When I Go To McDonald’s I Never Hear That.. If McDonald’s Are Out, They Make MORE Cookies! YOU NEVER HEAR WE ARE OUT! Instead They Make The Cookies!!
Atmosphere: 5
Food: 4
Service: 1
Tracy Gray
Burger was really dry, not at all juicy.
Atmosphere: 5
Food: 3
Service: 5
tani v
I went through the drive through and wanted a bacon double stack biggie bag. The lady taking my order didn't understand, so I just continued with the order. I got my food and still got the wrong food. They gave me a regular cheese burger and no receipt.
Atmosphere: 1
Food: 1
Service: 1
jennifer westmoreland
We stopped at Wendy’s traveling and met Texas’s Friendliest cashier Tasha is a keeper. We haven’t been to Wendy’s in such a long time and she helped us with our food order and a discount. We actually stopped back by this Wendy’s on our way home. Tasha was too bad. You need more of her.
Jen
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Baconator
cristin nicole
By the reviews I’m surprised how my experience went down today. Came through the drive-through at about 11:35ish today. First time I pulled up nobody said anything I said hello still nothing so I drove around and pulled up to the window saw there were two ladies right there standing there talking so I pulled back around and saw another car pulled up. I was like OK they must be getting help so I decided to wait. I had a baby with me I did not want to have to get out in the cold..I did get my order taken, and when I pulled up to receive the order The girl making the drinks from in the drive-through just looks so mean and miserable. I was assisted by the other girl with color in her hair and she was very polite and pleasant, but I feel bad for her. You could tell something was off. It always takes one person to ruin the shift and whoever the girl is that was making the drinks in drive through today, girl you were that person and to top it off I ordered a large meal you gave me a small drink.Do better.😒
William Richmond
Place was clean amenities stocked in the right spots.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: French Fries
dOCTOR sPOCK
Weird bro. This is where the cast of the hills have eyes came from.
The meal was hot off the grill,but we had to pull forward and wait.
Food: 4
Service: 2
Recommended dishes: Hamburger
Charla Mayo
Very quick service. Staff was helpful with the bathroom not working
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: French Fries, Dave's, Spicy Chicken Sandwich, Cheese Baked Potato, Cobb Salad, Jr Cheeseburger, Dave's Double, Baconator
Tonya Smith
Went through the drive through sat there with no response pulled to the window. Lady was extremely rude and because we didn’t have the menu in front of anymore it took a second to tell her plus switching from breakfast to lunch. Extremely uncalled for her to say “oh my god” when we trying to give her the order! No utensils or ketchup in the bag! Won’t go back just because of the bad attitude from the lady I’m the drive through
We ordered two #2 one plan the other the way it comes. They never put it as plan on the receipt and we didn't get a plain burger. So one of us couldn't eat the burger. We had already left and made it half way to kaufman when we realized and it was to late to turn around. They need to start reading back the orders and making sure it all correct before having them pull around. This is ridiculous
Unfortunately, my experience was overpriced, undervalued, confusing and poorly executed. My order was over 13.00…… the baconator meal, advertised as being so good? it literally had one piece of bacon that was folded two-three times…. Pitiful, I have the picture if they’d like to see it. So, I finally called back again after being out on hold and no manager. The response on my second attempt to try and notify management was alarming. The lady had excuses, placed me on hold twice and said that I got exactly what I ordered. I offered to send the picture of this pitiful sandwich, she didn’t want to see it. I mentioned that I could send it to corporate and asked for the information. She ignored me and kept speaking to her colleagues in Spanish. I hope that corporate reads these reviews and holds their stores accountable.
Atmosphere: 2
Food: 1
Service: 2
It was fine, not spectacular, but it was good. I have been to other locations where the burgers seemed fresher and more flavorful.
Parking: If you’re getting off the south side of the interstate it is easy to access but coming from the other direction you will have to drive through other parking lots to get there.
Atmosphere: 5
Food: 4
Service: 5
Why Is It When I Attempt To Order Cookies Here Its Always We Don’t Have Any, But When I Go To McDonald’s I Never Hear That.. If McDonald’s Are Out, They Make MORE Cookies! YOU NEVER HEAR WE ARE OUT! Instead They Make The Cookies!!
Atmosphere: 5
Food: 4
Service: 1
Burger was really dry, not at all juicy.
Atmosphere: 5
Food: 3
Service: 5
I went through the drive through and wanted a bacon double stack biggie bag. The lady taking my order didn't understand, so I just continued with the order. I got my food and still got the wrong food. They gave me a regular cheese burger and no receipt.
Atmosphere: 1
Food: 1
Service: 1
We stopped at Wendy’s traveling and met Texas’s Friendliest cashier Tasha is a keeper. We haven’t been to Wendy’s in such a long time and she helped us with our food order and a discount. We actually stopped back by this Wendy’s on our way home. Tasha was too bad. You need more of her.
Jen
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Baconator
By the reviews I’m surprised how my experience went down today. Came through the drive-through at about 11:35ish today. First time I pulled up nobody said anything I said hello still nothing so I drove around and pulled up to the window saw there were two ladies right there standing there talking so I pulled back around and saw another car pulled up. I was like OK they must be getting help so I decided to wait. I had a baby with me I did not want to have to get out in the cold..I did get my order taken, and when I pulled up to receive the order The girl making the drinks from in the drive-through just looks so mean and miserable. I was assisted by the other girl with color in her hair and she was very polite and pleasant, but I feel bad for her. You could tell something was off. It always takes one person to ruin the shift and whoever the girl is that was making the drinks in drive through today, girl you were that person and to top it off I ordered a large meal you gave me a small drink.Do better.😒
Place was clean amenities stocked in the right spots.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: French Fries
Weird bro. This is where the cast of the hills have eyes came from.
Parking: Parking lot has pot holes
Kid-friendliness: I guess
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Baconator
Restaurantji Recommends
The food was hot and fresh.
The staff was great.
Atmosphere: 5
Food: 5
Service: 5
Tried the Crabby Patty Meal and it was amazing ?
Atmosphere: 4
Food: 5
Service: 3
The meal was hot off the grill,but we had to pull forward and wait.
Food: 4
Service: 2
Recommended dishes: Hamburger
Very quick service. Staff was helpful with the bathroom not working
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: French Fries, Dave's, Spicy Chicken Sandwich, Cheese Baked Potato, Cobb Salad, Jr Cheeseburger, Dave's Double, Baconator
Went through the drive through sat there with no response pulled to the window. Lady was extremely rude and because we didn’t have the menu in front of anymore it took a second to tell her plus switching from breakfast to lunch. Extremely uncalled for her to say “oh my god” when we trying to give her the order! No utensils or ketchup in the bag! Won’t go back just because of the bad attitude from the lady I’m the drive through
Atmosphere: 1
Food: 5
Service: 1
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