Wendy's
290 I-20, Terrell
(972) 524-2620
Recent Reviews
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Bought some chili the worst I have ever had and crackers were old do not recommend this place.
Food: 1
Majority of the food tasted great, and the service was very good. I tried the new Snickerdoodle Cookie Frosty Fusion and was not impressed.
Atmosphere: 4
Food: 4
Service: 5
Staff was very friendly and helpful,but the food was luke warm, and the dinning area and bathrooms were dirty.
Atmosphere: 3
Food: 3
Service: 5
Stopped in for a salad couldnt believe a salad that they premade ready in 30 secs cost the same as a meal with fries and a drink. Will be going somewhere else for a lunch salad from now on.
Atmosphere: 4
Food: 2
Service: 3
I was not much impressed with my visit yesterday to this location. Be advised that as I approached the counter to order, I noticed that the woman who was working the drive-thru window had her pinky finger in the corner of her mouth. I was so taken aback to see this that I immediately mentioned to the man taking my order that the lady had her finger in her mouth and that that was not good. As I gave my order she continued to have her finger in the corner of her mouth 3/4 more times, prior to stocking the condiment containers.
As to my order, I saw signs on the wall there that the food was prepared fresh, yet my burger appeared on the counter in about 1 minutes time, which means that it was not prepared fresh. The burger patty was only warm, not hot. I also ordered a chocolate Frosty, which was somewhat melted on the top. Perhaps the frosty machine needs to be set to a colder temperature. I don't think I would return to this location.
Atmosphere: 4
Food: 3
Service: 4
The manager Travis was amazing! Helped med with an order! Deserves a raise for how well he handled a situation
Atmosphere: 5
Food: 5
Service: 5
I ordered online. When I went to pick up my order, one of my burgers was wrong, fries and chicken nuggets were cold, dipping sauces were not in the bags, and drinks were wrong.
Food: 2
Service: 2
Forgot my sauce and barely even put any mayonnaise on the sandwich. The chicken tasted weird. The lady at the window was rude.
Atmosphere: 1
Food: 2
Service: 1
It's fast food so you know what to expect. However, I ordered ahead through the app picked it up through the drive thru and everything was correct.
Atmosphere: 5
Food: 5
Service: 5
So sad Catherine at drive through very rude..no one else in drive through. I always check my order before I drive away. You got to.
She rudely said you need to pull up
.. Then I ask at time receiving food if I could get 2 cups ice water. Them as telling me I have to pull up she's on a timer.. Scolded me that she isn't too let me add to my order at the window. When have me water as scolded me I just said no problem. I won't be back
So unnecessary.. Just had to share
She needs some customer service skills and kindness
. Again there was not a line behind. Come on
Atmosphere: 1
Service: 1
Restaurantji Recommends
Food was good. Service was awful. They were more interested in there friends then helping customers. Place was clean.
Atmosphere: 4
Food: 5
Service: 1
Went here on our way home from a mini vacation and went to the drive through. No one in line behind us and we ordered and low and behold there was something missing. We mentioned it to the attendant and she sure did seem LIKE SHE SURE DIDN'T want to be there and fix it. She ended up fixing it but it would've been easier IF she originally did her job and gave us a receipt. But hey what can I say maybe in MEXICO they don't hand out receipts. I wished these restaurants would start vetting their employees rather than hire anyone who has lips and eyes. I won't complain TOO MUCH they screwed up and we got someone else's nuggets and fries, but hey, THAT'S ON YOU! Wendy's you can do better!
Atmosphere: 2
Food: 3
Service: 2
We went through the drive through after going to see our property in Tool, Tx, our food was great and the service was superb ❣️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, French Fries, Jr Cheeseburger
We were greeted by Saxton, a very polite young man. The food was good & prepared to our order, & service was quick. Atmosphere was good, dining area & bathrooms were very clean. Kudos to all the staff for a very busy Mother’s Day, & knocking those orders out with care. Great crew! Their moms would be proud!
Atmosphere: 4
Food: 5
Service: 5
This is a very nice location. They even had a small leaving-room like area with fire place. Nice music, just perfect to enjoy a bite of fast food in a great environment.
Atmosphere: 5
Food: 5
Service: 5
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