Me and my wife place an order with the app and pulled into the number one slotted parking spot and was told our food would be out by 7:12 and by 7:45 still no food and I go inside and our food just sitting up on the counter and I asked him what the deal was and they tried to hand me that cold food and I told him I didn't want that cold food I wanted fresh cuz it was already 30 or 40 minutes old sitting up there and then I asked him for a refund I didn't want to mess with it and they told me they couldn't refund my money because I had placed an order through the app anyway thank God we have another Whataburgers here in Terrell I'll never go to this one again
Service: 1
Abbigale Erwin
Ordered on the app... The young man brought my coffee out while my food was being prepared which I thought was above and beyond for fast food! Very thoughtful!
Atmosphere: 5
Food: 5
Service: 5
Alicia
Refused to take order then told customer they weren't making our order
hungrytin662
I ordered on the app and pulled up to the curbside when I got the notification that my food was ready , waited 15 mins and the store wasn’t busy , walked in and saw my order behind the worker and all of them are just talking not paying attention, food was cold , they need to do better !
Service: 1
Kole Pack
Most of the time your orders are wrong and they take forever.
David Green
This is the worst deep dish that I've gotten. Looks like the dough didn't rise properly
Atmosphere: 3
Food: 1
Service: 5
Stacy Rieders
Me and my husband was dinning in my husband’s hamburger looked like someone stepped on the hamburger fries were cold for mine ask for mustard not any on my hamburger my fries was cold
Atmosphere: 1
Food: 1
Service: 1
Kay
I paid $20 for two cold burgers. And the wait was very long. Its a real shame.
Food: 1
Service: 5
Jincy Walker
Stopped by my hometown Wataburger around 6am for some breakfast. Ryan in drive thru has a great personality & great customer service. Made my morning!
Staff works hard. Hopefully they are properly compensated in pay. I only get breakfast burritos here. They are filling.
Atmosphere: 5
Food: 5
Service: 5
karrie chambless
Delicious, of course and the staff are very friendly.
Atmosphere: 5
Food: 5
Service: 5
Ryan Brown
Bring back the BANANA PUDDING SHAKE!!! The current one is gross.
Atmosphere: 4
Food: 4
Service: 3
Edward Silverman
Kinda taking the fast out of fast food more concerned about drive thru orders rather than dining room 3 young men waiting for their food to go to work for over 15 minutes and we waited 10 for a breakfast bowl! Pitiful customer service
Atmosphere: 1
Food: 1
Service: 1
Precision Management
Worst drive thru I have ever experienced. I waited 30+ min. for one breakfast taquito. I won't be going back.
Me and my wife place an order with the app and pulled into the number one slotted parking spot and was told our food would be out by 7:12 and by 7:45 still no food and I go inside and our food just sitting up on the counter and I asked him what the deal was and they tried to hand me that cold food and I told him I didn't want that cold food I wanted fresh cuz it was already 30 or 40 minutes old sitting up there and then I asked him for a refund I didn't want to mess with it and they told me they couldn't refund my money because I had placed an order through the app anyway thank God we have another Whataburgers here in Terrell I'll never go to this one again
Service: 1
Ordered on the app...
The young man brought my coffee out while my food was being prepared which I thought was above and beyond for fast food! Very thoughtful!
Atmosphere: 5
Food: 5
Service: 5
Refused to take order then told customer they weren't making our order
I ordered on the app and pulled up to the curbside when I got the notification that my food was ready , waited 15 mins and the store wasn’t busy , walked in and saw my order behind the worker and all of them are just talking not paying attention, food was cold , they need to do better !
Service: 1
Most of the time your orders are wrong and they take forever.
This is the worst deep dish that I've gotten. Looks like the dough didn't rise properly
Atmosphere: 3
Food: 1
Service: 5
Me and my husband was dinning in my husband’s hamburger looked like someone stepped on the hamburger fries were cold for mine ask for mustard not any on my hamburger my fries was cold
Atmosphere: 1
Food: 1
Service: 1
I paid $20 for two cold burgers. And the wait was very long. Its a real shame.
Food: 1
Service: 5
Stopped by my hometown Wataburger around 6am for some breakfast. Ryan in drive thru has a great personality & great customer service. Made my morning!
Atmosphere: 5
Food: 5
Service: 5
Staff is a little rude but great food
Atmosphere: 2
Food: 4
Service: 2
Restaurantji Recommends
Staff works hard. Hopefully they are properly compensated in pay. I only get breakfast burritos here. They are filling.
Atmosphere: 5
Food: 5
Service: 5
Delicious, of course and the staff are very friendly.
Atmosphere: 5
Food: 5
Service: 5
Bring back the BANANA PUDDING SHAKE!!! The current one is gross.
Atmosphere: 4
Food: 4
Service: 3
Kinda taking the fast out of fast food more concerned about drive thru orders rather than dining room 3 young men waiting for their food to go to work for over 15 minutes and we waited 10 for a breakfast bowl! Pitiful customer service
Atmosphere: 1
Food: 1
Service: 1
Worst drive thru I have ever experienced. I waited 30+ min. for one breakfast taquito. I won't be going back.
Atmosphere: 1
Food: 1
Service: 1
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