Service getting better. Restaurant needs an overhaul
Atmosphere: 3
Food: 4
Service: 4
michael Ramirez
The food is vantastic, but the restaurant is kinda nasty. It needs a total remodel. The building is way too old and it's showing.
Atmosphere: 3
Food: 5
Service: 3
Liz Island
The place/food was great! I ordered an appetizer sampler.. only reason I took a star was cause my server wasn't on top of her game..
Atmosphere: 5
Food: 5
Service: 1
Jillian Smith
We had to ask for napkins that never came. I fetched them myself. Same with forks and knives. Food was delivered by a young woman who didn't seem to want to be there; she dropped the trays on the table without even stopping or looking at us. We were asked only one time if there was anything else we needed. I almost finished my meal before the condiments I requested were delivered. We ordered chips and salsa. It tastes like watery tomatoes. Whoever was in charge of putting that on the menu obviously didn't consult a Texan first
Atmosphere: 3
Food: 3
Service: 2
Beau Smithey
I came here Wednesday with my wife and 4 month old son we entered for lunch like we've done a few times and had our infant in his single carseat stroller and were craving some Chillis only not very many people were inside at the time and hostess greeted us and took us to a table when we started to sit down she informed us that "the carseat stroller had to go and that we were not allowed to keep it with us or him in it".. never before had we been told this by Chillis or any other restaurant in the area so my wife who looked lost at being told this and then not knowing why. I told the hostess that it was fine we would leave and go to a family friendly restaurant that would allow our child whom was sleeping from the car ride to remain in his stroller with us. We left and visited twisted fork for lunch instead and they were more than happy to allow our child the comfortably of remaining in his stroller while we were served at a table my son being by our side. This deeply saddened me as I write many reviews for some of texarkanas restaurants and businesses, love a family friendly place however I'm saddened to report this chillis is no longer such place. It's too bad because the food was very unique. Maybe when we go out of town we can try another chillis franchise because This one in Texarkana will not see me or my family return. There are many other family friendly places to have a meal with loved ones where all big and small are welcome and special accommodations or concessions made.
Atmosphere: 1
Food: 1
Service: 1
Sharla Montgomery
The waitress was to busy at the bar to remember to bring stuff to the table we needed. I would have to ask the girl standing at the door to bring us what we needed.
Atmosphere: 5
Food: 5
Service: 2
Kristi Grantham
Food is cold and not very good. Service is slow. Out of numerous items.
Atmosphere: 1
Food: 1
Service: 1
Larry Rush
I will say it was not a good day for this chain restaurant. I will not be back. The chaos was unforgivable.
Atmosphere: 1
Food: 1
Service: 1
Leea Kleem
Wash your dishes. Disgusting place! Floaters in my drink, glasses so dirty you can't even see through them! Terrible service. Nice hostesses though...
Atmosphere: 1
Food: 1
Service: 1
John Stringfellow
Meh with a Side of Ranch
Walking into Chili’s is like showing up to a family reunion where you only kind of like half the people there: familiar, predictable, and slightly depressing. Let’s start with the food—because that’s what we’re here for, right? I ordered the fajitas, which arrived on that iconic sizzling skillet. Points for theatrics, but the flavor? Let’s just say the chicken tasted like it had trust issues with seasoning. The vegetables were doing their best impression of "being sautéed" while somehow remaining raw in the middle.
The queso? Liquid regret in a bowl. It’s the kind of cheese that reminds you it wasn’t meant to be cheese in the first place. And don’t even get me started on the chips—so thin they might as well double as tortilla-flavored tissue paper.
Service? Our waiter was friendly, sure, but seemed like they were auditioning for America’s Next Top Disappearing Act. I swear, I saw them less than I saw my dad growing up. The only consistent attention we got was from the lingering smell of fryer grease clinging to the air like an unwanted guest.
Atmosphere? It’s Chili’s. The decor screams "mall parking lot purgatory" with a dash of “we tried to be trendy in 2004.” The booths feel like they’ve absorbed more secrets than a confessional, and the music is just loud enough to ruin your conversation but not loud enough to cover up the crying baby two tables over.
Chili’s is what it is—a middle-of-the-road, flavor-optional pit stop for when you’re too hungry to care and too cheap to aim higher. Will I go back? Probably, because I hate myself just enough. But don’t expect me to rave about it.
Had a Togo order was missing a side & ordered extra Alfredo sauce for my pasta the soufflé cup wasn’t even half full with sauce.
Atmosphere: 1
Food: 1
Service: 1
Kyle Taylor
I love Chilis but bless this one’s heart! Skillet queso was cold gel and do not order a drink. They didn’t know what club soda was… “what kind of soda?” and the martini was interesting. Dirty martini can easily be googled. I was passing through and would stop here again but I’ll keep it real easy.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Chips & Salsa
Alex Vazquez
Great atmosphere, good prices and great service, does just fine for a dinner spot.
Atmosphere: 5
Food: 3
Service: 4
Mel Car
My friend made an online order, some food and a gallon of classic margarita on the rocks, I picked up the order and walked a mile back to my friend, not knowing there was a difference and she said it was the wrong one so I walked back, the gallon cost 45$ and she wanted what she paid for, she also tipped 14$ so it wasn't like they weren't benefitting as well, they refused to give me what was properly ordered, they told me there's an x on their screen when it's a classic vs a margarita slushie and they seemed shifty/lazy & who knows what. Anyways walked back and looked on the online ordering website and there isn't even an option for the slushie in a gallon size so they jipped my friend and refused to correct it.
Service getting better. Restaurant needs an overhaul
Atmosphere: 3
Food: 4
Service: 4
The food is vantastic, but the restaurant is kinda nasty. It needs a total remodel. The building is way too old and it's showing.
Atmosphere: 3
Food: 5
Service: 3
The place/food was great! I ordered an appetizer sampler.. only reason I took a star was cause my server wasn't on top of her game..
Atmosphere: 5
Food: 5
Service: 1
We had to ask for napkins that never came. I fetched them myself. Same with forks and knives. Food was delivered by a young woman who didn't seem to want to be there; she dropped the trays on the table without even stopping or looking at us. We were asked only one time if there was anything else we needed. I almost finished my meal before the condiments I requested were delivered. We ordered chips and salsa. It tastes like watery tomatoes. Whoever was in charge of putting that on the menu obviously didn't consult a Texan first
Atmosphere: 3
Food: 3
Service: 2
I came here Wednesday with my wife and 4 month old son we entered for lunch like we've done a few times and had our infant in his single carseat stroller and were craving some Chillis only not very many people were inside at the time and hostess greeted us and took us to a table when we started to sit down she informed us that "the carseat stroller had to go and that we were not allowed to keep it with us or him in it".. never before had we been told this by Chillis or any other restaurant in the area so my wife who looked lost at being told this and then not knowing why. I told the hostess that it was fine we would leave and go to a family friendly restaurant that would allow our child whom was sleeping from the car ride to remain in his stroller with us. We left and visited twisted fork for lunch instead and they were more than happy to allow our child the comfortably of remaining in his stroller while we were served at a table my son being by our side. This deeply saddened me as I write many reviews for some of texarkanas restaurants and businesses, love a family friendly place however I'm saddened to report this chillis is no longer such place. It's too bad because the food was very unique. Maybe when we go out of town we can try another chillis franchise because This one in Texarkana will not see me or my family return. There are many other family friendly places to have a meal with loved ones where all big and small are welcome and special accommodations or concessions made.
Atmosphere: 1
Food: 1
Service: 1
The waitress was to busy at the bar to remember to bring stuff to the table we needed. I would have to ask the girl standing at the door to bring us what we needed.
Atmosphere: 5
Food: 5
Service: 2
Food is cold and not very good. Service is slow. Out of numerous items.
Atmosphere: 1
Food: 1
Service: 1
I will say it was not a good day for this chain restaurant. I will not be back. The chaos was unforgivable.
Atmosphere: 1
Food: 1
Service: 1
Wash your dishes. Disgusting place! Floaters in my drink, glasses so dirty you can't even see through them! Terrible service. Nice hostesses though...
Atmosphere: 1
Food: 1
Service: 1
Meh with a Side of Ranch
Walking into Chili’s is like showing up to a family reunion where you only kind of like half the people there: familiar, predictable, and slightly depressing. Let’s start with the food—because that’s what we’re here for, right? I ordered the fajitas, which arrived on that iconic sizzling skillet. Points for theatrics, but the flavor? Let’s just say the chicken tasted like it had trust issues with seasoning. The vegetables were doing their best impression of "being sautéed" while somehow remaining raw in the middle.
The queso? Liquid regret in a bowl. It’s the kind of cheese that reminds you it wasn’t meant to be cheese in the first place. And don’t even get me started on the chips—so thin they might as well double as tortilla-flavored tissue paper.
Service? Our waiter was friendly, sure, but seemed like they were auditioning for America’s Next Top Disappearing Act. I swear, I saw them less than I saw my dad growing up. The only consistent attention we got was from the lingering smell of fryer grease clinging to the air like an unwanted guest.
Atmosphere? It’s Chili’s. The decor screams "mall parking lot purgatory" with a dash of “we tried to be trendy in 2004.” The booths feel like they’ve absorbed more secrets than a confessional, and the music is just loud enough to ruin your conversation but not loud enough to cover up the crying baby two tables over.
Chili’s is what it is—a middle-of-the-road, flavor-optional pit stop for when you’re too hungry to care and too cheap to aim higher. Will I go back? Probably, because I hate myself just enough. But don’t expect me to rave about it.
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
Didn't get Silverware.....asked twice!
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Chips & Salsa
Had a Togo order was missing a side & ordered extra Alfredo sauce for my pasta the soufflé cup wasn’t even half full with sauce.
Atmosphere: 1
Food: 1
Service: 1
I love Chilis but bless this one’s heart! Skillet queso was cold gel and do not order a drink. They didn’t know what club soda was… “what kind of soda?” and the martini was interesting. Dirty martini can easily be googled. I was passing through and would stop here again but I’ll keep it real easy.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Chips & Salsa
Great atmosphere, good prices and great service, does just fine for a dinner spot.
Atmosphere: 5
Food: 3
Service: 4
My friend made an online order, some food and a gallon of classic margarita on the rocks, I picked up the order and walked a mile back to my friend, not knowing there was a difference and she said it was the wrong one so I walked back, the gallon cost 45$ and she wanted what she paid for, she also tipped 14$ so it wasn't like they weren't benefitting as well, they refused to give me what was properly ordered, they told me there's an x on their screen when it's a classic vs a margarita slushie and they seemed shifty/lazy & who knows what. Anyways walked back and looked on the online ordering website and there isn't even an option for the slushie in a gallon size so they jipped my friend and refused to correct it.
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