Firehouse Subs Kennedy Lane

ALWAYS GREAT EXPERIENCE.

Atmosphere: 5

Food: 5

Service: 5

Great food.

Atmosphere: 4

Food: 5

Service: 5

Not so good service...

Atmosphere: 3

Food: 3

Service: 2

My wife had placed an order for herself and one for me. I picked up my order, but didn't realize I was also supposed to pick one up for her as well. The manager called to ask about her order, but we didn't realize the mistake, so they threw the order away. Later we figured out that I was supposed to have picked up 2 orders. Alexis (the manager) allowed me to come back and fix a new order.

Atmosphere: 5

Food: 5

Service: 5

I am so glad that I came back to Firehouses Subs. They are very professional and curtious. I loved their Italian sub and my husband loved the steak. The sore is very clean

Atmosphere: 5

Food: 5

Service: 5

Delicious subs, great promotions

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Firehouse Hero, Turkey Bacon Club Sandwich, Pastrami, Hook \u0026 Ladder

Super friendly, great service.

Atmosphere: 5

Food: 5

Service: 5

Has been really good but it has turned around. Its smokey inside , charged me full price for a fountain drink to get water , and then a few customers later they just give cups away for water . Sandwich was just a mess . I really hope they get this fixed .

Atmosphere: 2

Food: 3

Service: 3

I have always had great service at this location. But I walked in @ 8:30pm Friday June 20, 2025. I wasn’t met with a normal welcome to firehouse. But with a woman mopping floors. Continued into the area, notice one man making sandwiches and two others mopping behind the counter. One was walking back and forth getting items. Nobody looked up and say we will be with you in a minute. But held their heads down and continued to be busy. We wait a few minutes and walked out. As I walked out in a loud voice, “ I guess they don’t want my money and too busy mopping floors.”
Honestly, I looked at the time and didn’t want to bother them if they were short on time to close. I will respect workers that want to go home on time.
I have never been to this location and have been treated this way. Yes, a very busy location. But the firehouse brand is the best sub sandwich in town.

Atmosphere: 4

Food: 5

Service: 1

Recommended dishes: Club on a Sub, Hook \u0026 Ladder, Smokehouse Beef \u0026 Cheddar Brisket

The best subs!

Atmosphere: 5

Food: 5

Service: 5

Hands down, the dirtiest firehouse i have ever been to. The floor has a noticeable layer of filth, bathrooms disgusting, and nats (small flying bugs) in a sandwich. 4 or 5 employees clowning around, unprofessional.

Atmosphere: 1

Food: 2

Service: 1

Was good. I mean really good. I'll be back.
Wonderful wonderful restaurant, great employees.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Bacon Ranch

Love it

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Brisket Sandwich and Cajun Chicken Sandwich

Quality sandwiches, it was quite smokey inside for the entire visit. They could use a second drink station.

Atmosphere: 4

Food: 5

Service: 5

Service was quick and food was very good. The atmosphere was retro 50's.

Atmosphere: 5

Food: 5

Service: 5