The food was cold and my bagel wasn't warm. When I took it bj the lady said that the oven didn't work and I told her she should have told me before I bought it.the bagel was to tuff to eat without warmjng it up then I heard her complaining because I bring it bk
Cheyenne
Think I’ve finally learned my lesson NEVER to stop here for a quick bite to eat, ever again. I pull up to the drive through window and order a large spicy deluxe chicken sandwich meal with a MOCHA frappe, and extra ketchup. Firstly, the older lady working the register seemed to be irritated by the other lady working the intercom taking the orders and her inability to send an order back to the pos system in a timely fashion. Due to this I repeat my order back to the lady working the register. So now, both of these ladies have been informed of my order. I pull up to the window to receive said order, only for them to once again, forget the ketchup (as they love to do at this location). They ask me to pull up as I’m now waiting on my frappe. A younger lady comes out with my frappe, except it’s a caramel frappe and not the mocha I had asked for both of which employees forgot to give me a straw to DRINK said frappe. Once I get to my destination and I start digging in the bag, instead of the LARGE fry that came with my meal I was given a small… go figure. I open my “spicy deluxe” only to discover they had given me a regular deluxe. Not a SINGLE aspect of my order came out correct. This seems to be a reoccurring event at this location, except today I’m officially fed up. This place more than deserves to be shut down, at the VERY least they need to clean house and get their current, incompetent staff out of there.
Atmosphere: 1
Food: 1
Service: 1
BRENDA JACKSON
My Dad was in the hospital, My husband & I stopped. Had a great burger, even tho it was a special order (My dad & I are picky about having our meat well done) it was amazing. In fact so AMAZING had to run out for Him another burger. The next night I got us one, same OMG was it delicious 😋. I even stopped for 1 to take home. My only mistake was NOT GETTING 3. We had the quarterpounders with cheese. My Dad likes very light mustard on his burgers, they gave him light mustard with happy faces, so sweet. A pick me up in the hospital!!
Atmosphere: 5
Food: 5
Service: 5
Steven Davis
Food was ice cold
Atmosphere: 1
Food: 1
Service: 1
linda Sterling
Service horrible. Couldn't get order right. Rude girls
Atmosphere: 3
Food: 3
Service: 1
Dim Limbrick
Trash doesn’t care about the order just give you what they want and also extremely rude
Food: 1
JL 07
One of our favorite McDonalds locations.
Atmosphere: 5
Food: 5
Service: 5
Bryan Marr
I had a really disappointing experience at this McDonald’s. The person taking my order seemed to be in a bad mood from the start—he rushed me, barely let me finish speaking, and gave me the total before I was even done ordering. It felt like I was being pushed out rather than helped. The whole interaction left a bad impression. If you’re working with customers, attitude and patience matter. Hopefully management addresses this, because it made me not want to come back.
Atmosphere: 1
Food: 1
Service: 1
Molly Dobbs
The McDonald's was a normal McDonald's atmosphere, the service was average. But for a McDonald's with a play place why don't you have a diaper change station in either bathrooms.
Honestly this is one of the better McDonald's in texarkana, fast friendly service, they rarely get my order wrong
Atmosphere: 4
Food: 4
Service: 5
Allhail Dragon
I wanted to say thank you to the male manager on shift around 5 this evening. Earlier I came to grab lunch like I always do because I only have 30 mins to grab food and eat. I go through drive through and order a qpc add bacon, no mustard or ketchup and make it a large. Well I get my order and eat some fries happy they are hot while driving to work to sit and eat. I open the qpc box and my burger just slid through the buns. The people who took my order put extra ketchup and mustard and didn't add my bacon. I didn't have time to come back before I had to clock in and couldn't reach anyone. I was really upset. So then when I get off work I take everything in the bag back in and ask for a manager. I don't know his name but I was polite and told him my issue and he fixed it right away. The burger and everything was really good. Fries hot. Burger made how I asked. No muss no fuss no argument. I really appreciate good customer service. The reason I didn't give five stars is too many times I've left in a hurry and my order has been messed up often. Usually Im not upset because I get the 4 for 5. The only reason I was upset today is paying 17 dollars for a meal that was initially inedible and having to come back.
Atmosphere: 3
Food: 4
Service: 5
Jon Rowe
Order here through door dash several times. Always something missing from the order, the number listed for this McDonald’s just goes to a cell phone voice mail. Not very professional.
Food: 3
Service: 1
Kendra Coatney
Food was cold...very cold. Fries were terrible. No honey mustard for the Chicken strips.. DT worker was very nice and courteous
Atmosphere: 3
Food: 1
Service: 4
Paula Hutson
What I ordered and paid for vs what I got and had to eat bc I was already back in my 4th floor room before I realized...
The food was cold and my bagel wasn't warm. When I took it bj the lady said that the oven didn't work and I told her she should have told me before I bought it.the bagel was to tuff to eat without warmjng it up then I heard her complaining because I bring it bk
Think I’ve finally learned my lesson NEVER to stop here for a quick bite to eat, ever again. I pull up to the drive through window and order a large spicy deluxe chicken sandwich meal with a MOCHA frappe, and extra ketchup. Firstly, the older lady working the register seemed to be irritated by the other lady working the intercom taking the orders and her inability to send an order back to the pos system in a timely fashion. Due to this I repeat my order back to the lady working the register. So now, both of these ladies have been informed of my order. I pull up to the window to receive said order, only for them to once again, forget the ketchup (as they love to do at this location). They ask me to pull up as I’m now waiting on my frappe. A younger lady comes out with my frappe, except it’s a caramel frappe and not the mocha I had asked for both of which employees forgot to give me a straw to DRINK said frappe. Once I get to my destination and I start digging in the bag, instead of the LARGE fry that came with my meal I was given a small… go figure. I open my “spicy deluxe” only to discover they had given me a regular deluxe. Not a SINGLE aspect of my order came out correct. This seems to be a reoccurring event at this location, except today I’m officially fed up. This place more than deserves to be shut down, at the VERY least they need to clean house and get their current, incompetent staff out of there.
Atmosphere: 1
Food: 1
Service: 1
My Dad was in the hospital, My husband & I stopped. Had a great burger, even tho it was a special order (My dad & I are picky about having our meat well done) it was amazing. In fact so AMAZING had to run out for Him another burger. The next night I got us one, same OMG was it delicious 😋. I even stopped for 1 to take home. My only mistake was NOT GETTING 3. We had the quarterpounders with cheese. My Dad likes very light mustard on his burgers, they gave him light mustard with happy faces, so sweet. A pick me up in the hospital!!
Atmosphere: 5
Food: 5
Service: 5
Food was ice cold
Atmosphere: 1
Food: 1
Service: 1
Service horrible. Couldn't get order right. Rude girls
Atmosphere: 3
Food: 3
Service: 1
Trash doesn’t care about the order just give you what they want and also extremely rude
Food: 1
One of our favorite McDonalds locations.
Atmosphere: 5
Food: 5
Service: 5
I had a really disappointing experience at this McDonald’s. The person taking my order seemed to be in a bad mood from the start—he rushed me, barely let me finish speaking, and gave me the total before I was even done ordering. It felt like I was being pushed out rather than helped. The whole interaction left a bad impression. If you’re working with customers, attitude and patience matter. Hopefully management addresses this, because it made me not want to come back.
Atmosphere: 1
Food: 1
Service: 1
The McDonald's was a normal McDonald's atmosphere, the service was average. But for a McDonald's with a play place why don't you have a diaper change station in either bathrooms.
Atmosphere: 2
Food: 3
Service: 4
Coffee with my Texarkana Crew.
Restaurantji Recommends
Honestly this is one of the better McDonald's in texarkana, fast friendly service, they rarely get my order wrong
Atmosphere: 4
Food: 4
Service: 5
I wanted to say thank you to the male manager on shift around 5 this evening. Earlier I came to grab lunch like I always do because I only have 30 mins to grab food and eat. I go through drive through and order a qpc add bacon, no mustard or ketchup and make it a large. Well I get my order and eat some fries happy they are hot while driving to work to sit and eat. I open the qpc box and my burger just slid through the buns. The people who took my order put extra ketchup and mustard and didn't add my bacon. I didn't have time to come back before I had to clock in and couldn't reach anyone. I was really upset. So then when I get off work I take everything in the bag back in and ask for a manager. I don't know his name but I was polite and told him my issue and he fixed it right away. The burger and everything was really good. Fries hot. Burger made how I asked. No muss no fuss no argument. I really appreciate good customer service. The reason I didn't give five stars is too many times I've left in a hurry and my order has been messed up often. Usually Im not upset because I get the 4 for 5. The only reason I was upset today is paying 17 dollars for a meal that was initially inedible and having to come back.
Atmosphere: 3
Food: 4
Service: 5
Order here through door dash several times. Always something missing from the order, the number listed for this McDonald’s just goes to a cell phone voice mail. Not very professional.
Food: 3
Service: 1
Food was cold...very cold. Fries were terrible. No honey mustard for the Chicken strips.. DT worker was very nice and courteous
Atmosphere: 3
Food: 1
Service: 4
What I ordered and paid for vs what I got and had to eat bc I was already back in my 4th floor room before I realized...
Atmosphere: 1
Food: 3
Service: 1
Loading...