Went through the drive through at 11:30 to order a six inch sub and specifically said toasted and extra sauce, they even repeated my order back to me. They weren’t busy at all from what I seen. Get back to work to eat and my sandwich is beyond cold and the littlest amount of sauce I’ve ever seen. Called up there to make sure the bacon was at least cooked and they said yes but didn’t even apologize for messing up. Tried to eat the sandwich and it’s the worst one I’ve had from subway.
Atmosphere: 3
Food: 2
Service: 2
Kaylee Harper (Kay)
Always has great service and never mess up my order. I go to this like 3 times a week.
Atmosphere: 5
Food: 5
Service: 5
Lili Humphrey
I placed an online curbside order for a sandwich and apparently at this location if you don’t make it exactly by the “order ready” time then it won’t even let you check in anymore when you get here. Instead it needs you to call the store and let them know you’re here. I called the number several times and it kept saying user busy. Finally I had to go in the store and wait in the line all over again since there was only 2 workers. After picking up my order I had informed the store associates that the phone is not working, and the response that I got from both of them was “we were busy” and an almost inaudible and obvious careless “ok” I’ve never had an experience like this at a subway before, I placed a curbside order for a reason and if I have to go in and wait in line all over again to pickup it defeats the whole purpose. And it sure looks like the workers could care less about customer feedbacks. Sorry but “we were busy” is not my problem. What a sorry attitude and setup. Definitely not coming back again.
Food: 4
Service: 1
Gloria Gladden
The nicest, most polite, and helpful lady took my order. I hope she is there next time I order.
Atmosphere: 5
Food: 5
Service: 5
Curtis Gipson
They have a metal lid cover, so you can't see what the meats look like. So if there's flies on the meats, you'll never know.
Atmosphere: 3
Food: 2
Service: 1
Shorie Mclean
Food is always good and there fast.. definitely recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bottled Drink, Subway Wrap
Holly Simmons
Totally wrong order. Pricey,and slow.
Food: 3
Service: 2
Kristi v
The food is always fresh and the people are so courteous enjoy going there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Wrap
Kendra Powers
Subway saved the day! Thank you to the two ladies working today for making me a sandwich tray in 10 minutes for a Christmas party! I had ordered a sandwich tray at Firehouse subs a week ago and when I arrived to get it on the way to the party, they did not have it ready. I was frantic and quickly drove around the corner to Subway. When I told them my issue, they were more than willing to help at the last minute! I am so grateful for them!!! The sandwiches were delicious and liked by all!!! So Texarkana, if you need a sandwich tray catered, this is your place.
They messed up my order and then got mad at me for calling and asking for my money back.
Atmosphere: 1
Food: 1
Service: 1
Phillip Horne
Bad attitude- management was RUDE, employees were rude.Got the sandwich wrong, which isn't a HUGE deal if you'll fix it, but hanging up on a customer you've been rude to is a bad look.Won't be back.
Atmosphere: 1
Food: 2
Service: 1
Nicole Brown
Rude and dropped
Service: 1
Andrea
It was crowded but the line moved fast. My sandwich barely had any meat on it. I think this is just a Texarkana thing. I moved back here after living in Houston for 13 years. All the big chain restaurants are really lacking here. I hate it ?
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Steak Cheese Sub
senice bowman
Very nice to walk into a Subway and it feel and smell like a Subway customer service was on point in the sandwiches are wonderful the two girls that work there they're doing their jobs and I will be
Great food. Store is very clean.
Atmosphere: 5
Food: 5
Service: 5
Went through the drive through at 11:30 to order a six inch sub and specifically said toasted and extra sauce, they even repeated my order back to me. They weren’t busy at all from what I seen. Get back to work to eat and my sandwich is beyond cold and the littlest amount of sauce I’ve ever seen. Called up there to make sure the bacon was at least cooked and they said yes but didn’t even apologize for messing up. Tried to eat the sandwich and it’s the worst one I’ve had from subway.
Atmosphere: 3
Food: 2
Service: 2
Always has great service and never mess up my order. I go to this like 3 times a week.
Atmosphere: 5
Food: 5
Service: 5
I placed an online curbside order for a sandwich and apparently at this location if you don’t make it exactly by the “order ready” time then it won’t even let you check in anymore when you get here. Instead it needs you to call the store and let them know you’re here. I called the number several times and it kept saying user busy. Finally I had to go in the store and wait in the line all over again since there was only 2 workers. After picking up my order I had informed the store associates that the phone is not working, and the response that I got from both of them was “we were busy” and an almost inaudible and obvious careless “ok”
I’ve never had an experience like this at a subway before, I placed a curbside order for a reason and if I have to go in and wait in line all over again to pickup it defeats the whole purpose. And it sure looks like the workers could care less about customer feedbacks. Sorry but “we were busy” is not my problem. What a sorry attitude and setup. Definitely not coming back again.
Food: 4
Service: 1
The nicest, most polite, and helpful lady took my order. I hope she is there next time I order.
Atmosphere: 5
Food: 5
Service: 5
They have a metal lid cover, so you can't see what the meats look like. So if there's flies on the meats, you'll never know.
Atmosphere: 3
Food: 2
Service: 1
Food is always good and there fast.. definitely recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bottled Drink, Subway Wrap
Totally wrong order. Pricey,and slow.
Food: 3
Service: 2
The food is always fresh and the people are so courteous enjoy going there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Wrap
Subway saved the day! Thank you to the two ladies working today for making me a sandwich tray in 10 minutes for a Christmas party! I had ordered a sandwich tray at Firehouse subs a week ago and when I arrived to get it on the way to the party, they did not have it ready. I was frantic and quickly drove around the corner to Subway. When I told them my issue, they were more than willing to help at the last minute! I am so grateful for them!!! The sandwiches were delicious and liked by all!!! So Texarkana, if you need a sandwich tray catered, this is your place.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They messed up my order and then got mad at me for calling and asking for my money back.
Atmosphere: 1
Food: 1
Service: 1
Bad attitude- management was RUDE, employees were rude.Got the sandwich wrong, which isn't a HUGE deal if you'll fix it, but hanging up on a customer you've been rude to is a bad look.Won't be back.
Atmosphere: 1
Food: 2
Service: 1
Rude and dropped
Service: 1
It was crowded but the line moved fast. My sandwich barely had any meat on it. I think this is just a Texarkana thing. I moved back here after living in Houston for 13 years. All the big chain restaurants are really lacking here. I hate it ?
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Steak Cheese Sub
Very nice to walk into a Subway and it feel and smell like a Subway customer service was on point in the sandwiches are wonderful the two girls that work there they're doing their jobs and I will be
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Italian, Tuna, Chips
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