Just rcvd an order via Uber eats. The bottom of my lasagna is ice cold and the pasta is hard. I can only assume lasagna is made ahead and "freshened" up once ordered. The chicken nuggets tasted strongly of pickles and also weren't fresh. I won't be ordering from here again.
Food: 1
J A
You guys don't answer the phone. I'll just try another pizzeria.
tbst69
Great staff and great
Atmosphere: 5
Food: 5
Service: 5
Adriane Milczarek
Oh, It is really good, my kids love it !!
Atmosphere: 5
Food: 5
Service: 5
Anthony Valenzuela
Exceptional gluten free pizza that comes in medium where most other places only do small.The crust and dough, especially with the garlic Parmesan finish, is what really sets Mr. Jim's apart from the competition.I've not had any issues the several times that I've ordered from The Colony location. They execute perfectly and work hard to get the food out in reasonable time. Keep up the great work y'all.
Justin Moeller
Yep, the new ownership has tanked this place. They apparently can't even read the ingredient lists of their own pizzas, I've ordered a Mr Jimaterian (veggie pizza) and they've forgotten the tomatoes FOUR times. Why is it always the tomatoes? Every. Freaking. Time. (It's my fault for continuing to give them a chance, but when the pizzas were good they were great so I kept hoping it was a on time deal). Then there's the raw dough in the middle of the cinnamon sticks. And the pool of sauce slapped in the middle of the pizza that turns it into a sloppy inedible mess. Y'all really need to get it together or you won't be around much longer, we're catching on to the total lack of quality and concern for your customers.
JOSUÉ CORONA
Originally 5 stars ⭐, but sadly my rating has changed.This is the second time ordering where I've noticed a discernable difference. Has to be under new ownership. Definitely someone that cares more about their bottom line than their customers.Their original crust is a mess. Super thin and floppy. The kind where it flops and all your toppings slide off the second you pick up a slice. Toppings are fewer. Asked for flavored crust, didn't get any. Twice.Last time owners changed, I quit ordering for 5 years. For the prices charged, even with discounts, this pizza should be top notch every time. Shameful to run it into the dirt again.I'm out. See you in 5 years.
Forrest Perry
I wish I had ANYTHING decent to say about this dumpster fire of a local business. I should have read the recent reviews instead of trusting the 4.4. NEW OWNERS, and they are hot garbage.We got a ham/pineapple that was literal raw dough in the middle.. In the same order, we got a cookie that is totally burnt & crunchy.We ordered “Lite” sauce. The pizza came out with “white” sauce in the form of completely covered in RANCH dressing… They put the 2 other pizzas under the warmer until the new pizza was remade…. Sure enough, we got home to cold pizza while the fresh one was hot.We were starving & craving pizza.. This place was an utter failure in every possible aspect.. I’m disgusted, frustrated & still hungry.—- In talking to the staff, it is confirmed: THEY DON’T CARE ABOUT QUALITY OF PRODUCT OR SERVICE. I got brushed off like my opinion & WASTED time & money mean nothing.I would stay far, far away from this disgraceful shop. Unbelievable.
Sheila Reynolds
We order large pepperoni was ok but got cinnamon sticks was a large blob of dough was not even stick was cut on 4 pieces not impressed
Melissa
New Owner - not a great first impression.I ordered two specialty pizzas and the toppings came right off.It was a mess to say the least.I do not recommend this pizza place.No refunds given, I work alot so my timing is off.You have to call same day or your out of luck.Either way will not return to this place for anything.
This is the most filthiest establishment in the city . I called in a pick up order for the first time 6/2 and was so shocked to see the dirtiness and the unprofessional older women working was very rude . This place needs to be shut down .
Scarlet Garcia
I dont understand the service today!!!! ? they messed up on our pizza...I called and they said they will make a new one and send it over...I can't believe what I got...wow!!!
Lisa Jones
We used to order pizza every week from here, but the quality has gone down. We have been trying other pizza places the last couple of months and decided to give Mr Jim’s another chance. Our XL pepperoni pizza had so much cheese on it that it wasn’t fully cooked in the middle. I called to let them know and they said that the manager would call me that day or the following. Still have not received a call or a refund for that pizza. We will not be returning.
Sam (Schmidt)
The pizza is definitely better than papa John’s or dominos. We got the chicken premier pizza and it was good. But the wings?! The sorriest excuse for wings I’ve ever ordered. 8 wings for $8…these should be $.25 or .50, not a dollar a wing. For the price of a large pizza tho ($20), I think Pizza Hut is better.
Supreme Smokes
We ordered pizza for a staff lunch from Mr. Jim's. Ordering our food online was simple and easy. We forgot to add our suite number, so we called. The customer service was friendly and a great interaction. The delivery driver was quick with delivering our food, it was still hot and fresh. Our driver was funny and friendly as well. We would definitely order again from Mr. Jim's Pizza.
Just rcvd an order via Uber eats. The bottom of my lasagna is ice cold and the pasta is hard. I can only assume lasagna is made ahead and "freshened" up once ordered. The chicken nuggets tasted strongly of pickles and also weren't fresh. I won't be ordering from here again.
Food: 1
You guys don't answer the phone. I'll just try another pizzeria.
Great staff and great
Atmosphere: 5
Food: 5
Service: 5
Oh, It is really good, my kids love it !!
Atmosphere: 5
Food: 5
Service: 5
Exceptional gluten free pizza that comes in medium where most other places only do small.The crust and dough, especially with the garlic Parmesan finish, is what really sets Mr. Jim's apart from the competition.I've not had any issues the several times that I've ordered from The Colony location. They execute perfectly and work hard to get the food out in reasonable time. Keep up the great work y'all.
Yep, the new ownership has tanked this place. They apparently can't even read the ingredient lists of their own pizzas, I've ordered a Mr Jimaterian (veggie pizza) and they've forgotten the tomatoes FOUR times. Why is it always the tomatoes? Every. Freaking. Time. (It's my fault for continuing to give them a chance, but when the pizzas were good they were great so I kept hoping it was a on time deal). Then there's the raw dough in the middle of the cinnamon sticks. And the pool of sauce slapped in the middle of the pizza that turns it into a sloppy inedible mess. Y'all really need to get it together or you won't be around much longer, we're catching on to the total lack of quality and concern for your customers.
Originally 5 stars ⭐, but sadly my rating has changed.This is the second time ordering where I've noticed a discernable difference. Has to be under new ownership. Definitely someone that cares more about their bottom line than their customers.Their original crust is a mess. Super thin and floppy. The kind where it flops and all your toppings slide off the second you pick up a slice. Toppings are fewer. Asked for flavored crust, didn't get any. Twice.Last time owners changed, I quit ordering for 5 years. For the prices charged, even with discounts, this pizza should be top notch every time. Shameful to run it into the dirt again.I'm out. See you in 5 years.
I wish I had ANYTHING decent to say about this dumpster fire of a local business. I should have read the recent reviews instead of trusting the 4.4. NEW OWNERS, and they are hot garbage.We got a ham/pineapple that was literal raw dough in the middle.. In the same order, we got a cookie that is totally burnt & crunchy.We ordered “Lite” sauce. The pizza came out with “white” sauce in the form of completely covered in RANCH dressing… They put the 2 other pizzas under the warmer until the new pizza was remade…. Sure enough, we got home to cold pizza while the fresh one was hot.We were starving & craving pizza.. This place was an utter failure in every possible aspect.. I’m disgusted, frustrated & still hungry.—- In talking to the staff, it is confirmed: THEY DON’T CARE ABOUT QUALITY OF PRODUCT OR SERVICE. I got brushed off like my opinion & WASTED time & money mean nothing.I would stay far, far away from this disgraceful shop. Unbelievable.
We order large pepperoni was ok but got cinnamon sticks was a large blob of dough was not even stick was cut on 4 pieces not impressed
New Owner - not a great first impression.I ordered two specialty pizzas and the toppings came right off.It was a mess to say the least.I do not recommend this pizza place.No refunds given, I work alot so my timing is off.You have to call same day or your out of luck.Either way will not return to this place for anything.
Restaurantji Recommends
This is the most filthiest establishment in the city . I called in a pick up order for the first time 6/2 and was so shocked to see the dirtiness and the unprofessional older women working was very rude . This place needs to be shut down .
I dont understand the service today!!!! ? they messed up on our pizza...I called and they said they will make a new one and send it over...I can't believe what I got...wow!!!
We used to order pizza every week from here, but the quality has gone down. We have been trying other pizza places the last couple of months and decided to give Mr Jim’s another chance. Our XL pepperoni pizza had so much cheese on it that it wasn’t fully cooked in the middle. I called to let them know and they said that the manager would call me that day or the following. Still have not received a call or a refund for that pizza. We will not be returning.
The pizza is definitely better than papa John’s or dominos. We got the chicken premier pizza and it was good. But the wings?! The sorriest excuse for wings I’ve ever ordered. 8 wings for $8…these should be $.25 or .50, not a dollar a wing. For the price of a large pizza tho ($20), I think Pizza Hut is better.
We ordered pizza for a staff lunch from Mr. Jim's. Ordering our food online was simple and easy. We forgot to add our suite number, so we called. The customer service was friendly and a great interaction. The delivery driver was quick with delivering our food, it was still hot and fresh. Our driver was funny and friendly as well. We would definitely order again from Mr. Jim's Pizza.