Panda Express
5667 State Hwy 121, The Colony
(214) 469-1628
Recent Reviews
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The assisted order taking menu is the worst...
Atmosphere: 3
Food: 3
Service: 3
Always fresh food.
A clean establishment.
Great customer service.
Upon arrival into the drive thru, we were greeted, not by a person, but by Artificial Intelligence. That already threw me off but since I was hungry I kept ordering. I’ve worked in a drive-thru before and I know other places intervene when a customer has trouble. I was having trouble. The AI could not understand me and we were “ordering” for five minutes. No personal help from an employee. I got the b&b and hws, in my b&b, I kid you not there was only broccoli and two puny slices of beef. Not only did my customer experience feel artificial but my food did as well! What a load of nonsense. Don’t go here.(If you do, maybe go inside)
Atmosphere: 1
Food: 1
Service: 1
Panda is amazing, affordable high quality health options. Nowhere else offers such high quality protein and food at the price and flavor.
$13 for 114 grams of protein, Teriyaki Chicken Breast, with rice and veggies. Or the side of your choosing, if you get all three entree options as the grilled chicken.
In response to every review mad about the food selection at late hours, its this way everywhere, go to Chipotle an hour before close, they are out of everything. Its just part of it, if you want a fresh meal go to a drive thru not a kitchen....
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Grilled Teriyaki Chicken, Cream Cheese Rangoons 3
Drive thru machine they use sucks
Atmosphere: 4
Food: 3
Service: 2
Staff are rude, never greeted. Looks like they are not paid well.
Atmosphere: 1
Food: 1
Service: 1
Panda Express: Where the doors are open, the kitchen is closed, and common sense is nowhere to be found.
Twice now—TWO separate locations—I’ve shown up about 30 minutes before closing, and guess what? No white rice. Not “we’re out temporarily.” Not “we’re making more.” Just flat out: No. Why? Because, according to staff, “management policy” says they stop cooking an hour before close to avoid waste.
Oh yes, God forbid you waste a few cents worth of the cheapest food item on the planet. I guess it’s more efficient to disappoint actual paying customers than to possibly throw out a scoop of rice. Genius.
And what’s worse? They still happily charge you full price, like you’re getting the real deal. But what you’re actually getting is a sad mashup of leftover scraps and corporate apathy.
If you’re going to run a restaurant like you’re already closed an hour early, then do us all a favor—lock the damn doors. Or at least put up a sign that says: “We’re open, but only for disappointment.”
This is how you lose loyal customers. Over rice. Pathetic.
The only thing that I don't like is when you order something you have a machine answering you and not a person anymore. But the food is always fresh I never had a meat being to dry.
Atmosphere: 5
Food: 5
Service: 5
Service and food was worst
Atmosphere: 1
Food: 1
Service: 1
AI here. And it sucks. It cant recognize half and half bowls.
I thought we would get hoverboards, instead we get this slop.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Good food
Atmosphere: 5
Food: 5
Service: 5
Decent food. Kitchen staff is too noisy. They need to act more professionally
Atmosphere: 2
Food: 3
Service: 3
ordered two plates for togo tonight at 8:30 PM. Unfortunately, both the chow mein and fried rice were spoiled. I live less than a mile from the restaurant and started eating right after I got home, so there’s no reason the food should have gone bad so quickly.
As soon as I noticed the food was off, I stopped eating out of concern for food poisoning. the experience was extremely disappointing.
I tried calling the restaurant just a minute ago to let them know directly, but no one answered. That’s why I’m leaving this review. I hope this issue is taken seriously — food safety should never be compromised.
Atmosphere: 1
Food: 1
Service: 4
They sell me food at 9:47 pm and at that time they don't tell me that I only have 13 minutes to eat because the dining room closes at 10:00 pm. At the store location they have to close at 10:30, it was too uncomfortable to eat in 13 minutes.
Atmosphere: 1
Food: 4
Service: 1
Very bad service, the food was not ready, we had to wait, the food we had was not fresh.
Atmosphere: 2
Food: 1
Service: 1
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