Very bad service, the food was not ready, we had to wait, the food we had was not fresh.
Atmosphere: 2
Food: 1
Service: 1
Jesus Lozano
Bad they change Manu but they don't want to give you a taste to see how the food taste
Christopher Shaw
It's like mist locations. Great selection, food was hot. Service was excellent!
Atmosphere: 4
Food: 3
Service: 5
Alex Fierro
Ordered Honey Walnut shrimp and did not get it when it's a premium item that cost more.
Marcos Sanchez
It's not as cheap as it used to be, but I still like it
Atmosphere: 3
Food: 5
Service: 4
Kimmie C
This Panda Express location is seriously disappointing. First, the drive-thru ordering system is some kind of robot, so if you have allergies or need to customize your order, you’re out of luck. By the time you get to the window, it’s too late to change anything. Then, when I got my food, I couldn’t believe it, there were barely four small pieces of chicken in my bowl. For nearly $10 after tax, the least they could do is actually fill the bowl. Every time I come here, they skimp on portions. And to make matters worse, the other bowl I ordered wasn’t even correct. If you’re spending this much, you’re better off eating somewhere else.
Atmosphere: 1
Food: 1
Service: 1
jose luna
It's ok for a quick lunch
Jamie Doering
Food was not cooked correctly. I got honey “this is the worst panda I’ve ever had don’t go here.” sesame chicken and green beans are like so over cooked. I don’t appreciate robots taking my order and going so slow to do so. Also service was super slow didn’t even get asked for any sauces. So I had to sit there for 5 mins extra just to get soy sauce. On top of that there are some pieces in my food that looked like someone had taken a bite out of it
Atmosphere: 1
Food: 1
Service: 1
Brayden Eakle
Moving out to this area from uptown dallas. Lovers & Greenville location never did us wrong. 2 months down the line trying out this location. Had a new item for 1.50 Upcharge (Black pepper steak) bet, specifically left off the orange chicken from my order. Had the sweet fire and sesame on my bigger. Not to mention straight up tired of the orange chicken (frequenting panda for the last 10~ years)
Husband did order one portion of orange for his bigger.
He goes to pick up the order (drive thru) handed off no problem. Condiments, cutlery, and the order neatly tied up.
Brings it home and we open the first box. Appetizers we ordered. Wow we thought, what great customer service or maybe an accident. There was a 2x portion for the spring rolls & rangoons. Close to closing we thought must have had extra.
Proceed to the entrees. All the stickers are labeled correctly. Upon opening though…….
It was a total of 5 out 6 entrees on our 2 bigger plate.
ALL are orange chicken. With the one exception of the kungpao… great.
All three of my entrees are not included in addition to paying an upcharge for one.
Being in the industry i realized that instead of dealing with the problem.. they faked it and hoped it would slide under the rug.
No way on earth they doubled the apps. And didn’t include 4 entrees, especially when one was an upcharge. And didn’t refund The difference. Knowingly & that being said.. staff is incompetent or lazy…
Either way. Will be following up with this tomorrow, at the location and Panda Express corporate.
Atmosphere: 1
Food: 1
Service: 1
Monica Dixon
A AI took my order but real people stopped it and they took my ordered and prepared it. I ordered honey sesame chicken bowl but they gave me the wrong order; the green bean chicken bowl it was not bad but only had 5 pieces of chicken I’m so disappointed they will not answer their phone for me to file a complaint and the website will not provide me with another contact. I’m so done.
The chouw menu is a little hard, it's strange, the food is always fresh
Atmosphere: 5
Food: 4
Service: 5
J Centavo
Until they fix the drive through ordering process, I'll never go back. It's all automated now. You can't even talk to a human. Seriously?! How hard is it to take an order?! Do not recommend fir this reason alone.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cream Cheese Rangoons 3, Build Your Own Plate - 1 Full Side, Orange Chicken Pad Thai, Fried Rice, Chow Mein, Black Pepper Chicken
All Truth
The chow mien was almost all cabbage . 85% of it.. the kung pao had no sear to it looked like it was just boiled vegetables and chicken with almost no sauce. Avoid this place.
Atmosphere: 3
Food: 1
Service: 3
Dwayne Sneed
Make sure you double check drive thru. They will forget stuff. Chow mein noodles burnt, beef and broccoli had 2 pieces of beef. Orderd 3 entre meal only got 2. Nobody answered the phone. Everything is automated. Do yourself a favor and spend your money elsewhere!!
Food: 2
Service: 2
Sean S R
As I sat down to eat I've noticed amd seen people try to come inside. The doors were locked with a piece of paper that say drive thru only, I also checked the hours of the store, nothing indicates it's closing.
this is to the manager of the store, my picture has a time/date on it. Please inform your employees what they are doing is not acceptable
Very bad service, the food was not ready, we had to wait, the food we had was not fresh.
Atmosphere: 2
Food: 1
Service: 1
Bad they change Manu but they don't want to give you a taste to see how the food taste
It's like mist locations. Great selection, food was hot. Service was excellent!
Atmosphere: 4
Food: 3
Service: 5
Ordered Honey Walnut shrimp and did not get it when it's a premium item that cost more.
It's not as cheap as it used to be, but I still like it
Atmosphere: 3
Food: 5
Service: 4
This Panda Express location is seriously disappointing. First, the drive-thru ordering system is some kind of robot, so if you have allergies or need to customize your order, you’re out of luck. By the time you get to the window, it’s too late to change anything. Then, when I got my food, I couldn’t believe it, there were barely four small pieces of chicken in my bowl. For nearly $10 after tax, the least they could do is actually fill the bowl. Every time I come here, they skimp on portions. And to make matters worse, the other bowl I ordered wasn’t even correct. If you’re spending this much, you’re better off eating somewhere else.
Atmosphere: 1
Food: 1
Service: 1
It's ok for a quick lunch
Food was not cooked correctly. I got honey “this is the worst panda I’ve ever had don’t go here.” sesame chicken and green beans are like so over cooked. I don’t appreciate robots taking my order and going so slow to do so. Also service was super slow didn’t even get asked for any sauces. So I had to sit there for 5 mins extra just to get soy sauce. On top of that there are some pieces in my food that looked like someone had taken a bite out of it
Atmosphere: 1
Food: 1
Service: 1
Moving out to this area from uptown dallas. Lovers & Greenville location never did us wrong. 2 months down the line trying out this location. Had a new item for 1.50 Upcharge (Black pepper steak) bet, specifically left off the orange chicken from my order. Had the sweet fire and sesame on my bigger. Not to mention straight up tired of the orange chicken (frequenting panda for the last 10~ years)
Husband did order one portion of orange for his bigger.
He goes to pick up the order (drive thru) handed off no problem. Condiments, cutlery, and the order neatly tied up.
Brings it home and we open the first box. Appetizers we ordered. Wow we thought, what great customer service or maybe an accident. There was a 2x portion for the spring rolls & rangoons. Close to closing we thought must have had extra.
Proceed to the entrees. All the stickers are labeled correctly. Upon opening though…….
It was a total of 5 out 6 entrees on our 2 bigger plate.
ALL are orange chicken. With the one exception of the kungpao… great.
All three of my entrees are not included in addition to paying an upcharge for one.
Being in the industry i realized that instead of dealing with the problem.. they faked it and hoped it would slide under the rug.
No way on earth they doubled the apps. And didn’t include 4 entrees, especially when one was an upcharge. And didn’t refund
The difference. Knowingly & that being said.. staff is incompetent or lazy…
Either way. Will be following up with this tomorrow, at the location and Panda Express corporate.
Atmosphere: 1
Food: 1
Service: 1
A AI took my order but real people stopped it and they took my ordered and prepared it. I ordered honey sesame chicken bowl but they gave me the wrong order; the green bean chicken bowl it was not bad but only had 5 pieces of chicken I’m so disappointed they will not answer their phone for me to file a complaint and the website will not provide me with another contact. I’m so done.
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
The chouw menu is a little hard, it's strange, the food is always fresh
Atmosphere: 5
Food: 4
Service: 5
Until they fix the drive through ordering process, I'll never go back. It's all automated now. You can't even talk to a human. Seriously?! How hard is it to take an order?! Do not recommend fir this reason alone.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cream Cheese Rangoons 3, Build Your Own Plate - 1 Full Side, Orange Chicken Pad Thai, Fried Rice, Chow Mein, Black Pepper Chicken
The chow mien was almost all cabbage . 85% of it.. the kung pao had no sear to it looked like it was just boiled vegetables and chicken with almost no sauce. Avoid this place.
Atmosphere: 3
Food: 1
Service: 3
Make sure you double check drive thru. They will forget stuff. Chow mein noodles burnt, beef and broccoli had 2 pieces of beef. Orderd 3 entre meal only got 2. Nobody answered the phone. Everything is automated. Do yourself a favor and spend your money elsewhere!!
Food: 2
Service: 2
As I sat down to eat I've noticed amd seen people try to come inside. The doors were locked with a piece of paper that say drive thru only, I also checked the hours of the store, nothing indicates it's closing.
this is to the manager of the store, my picture has a time/date on it. Please inform your employees what they are doing is not acceptable
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Fried Rice
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