Coffee a hit or miss and today was a huge miss. Ordered the usual and the consistency of the milk to coffee ratio never the same. Today the Milk was 99%, with 1 % sugar and 0% coffee.
Not kidding, I was given ice milk with sugar today 😂😂😊
[Update] 4/5 11:07. Came back to get coffee added to my Ice coffee drink. Found out the manager the one that made it. She said she had to remake it, so it was done incorrectly twice.
She apologized but I went Karen and asked for a bagel. Basically wasted my time, no caffeine in the morning which was a crappy morning. Anyways, asked what's her favorite bagel , she said none of em. I said oh that's not good, then I'll get a cookie instead.
Thank you for saving me from your bagels, had no idea they were bad . I do appreciate you looking out in that one.
Atmosphere: 5
Food: 2
Service: 1
Kristina Meystedt
Sandwich was not good, and for what the price is for a bowl of chicken noodle soup- it's a slightly larger cup and had 1 piece of chicken and 3 noodles. Not impressed.
Brody
$9 for a bowl of soup?! Haven't been here in a while, and won't be back
Atmosphere: 3
Food: 2
Service: 3
Miri i
First of all it’s the most unprofessional location of Panera I’ve ever been!! Out of food Out of caramel latte or the machine is not working in a location where is very popular!!
And at 10a they are already out of croissants and they wait until I get there to tell me to get my order that they are out of
Then I tell them they are out of everything and NO I don’t want to talk to the manager
Clearly said I will write a review manangment and staff need to be changed the females are where in the kitchen are just very very unprofessional and just laugh in your face how is that professional and then they are dress with pijamas come on this not oak cliff or south Dallas be PROFESIONAL AND RESPECT the only was good was the Male young boy present.
Atmosphere: 1
Food: 1
Service: 1
D Welch
The last couple of times this location has been out of macaroni and cheese. I’ve been going to Panera for decades, and never experienced that multiple times with other locations. How annoying!
Brian Fox
Smaller location with limited seating and space compared to others. Food portions were also smaller (smaller banquet slices half filled soup cups/bowls and less meat on sandwiches). Out of bags of chips (so not keeping their restaurant stocked properly on essentials). Saturday lunch early in a weekend. Ham was substituted for turkey (without even asking) as they were out of ham for the kids ham & cheese sandwich. As a normal Panera regular, we will not return to this location again. Needs new management apparently 🤔 Also a shared parking lot with In N Out so parking was very limited (hard to find a spot).
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Bakery, Tuna Salad Sandwich
Sinthya Hernandez
Ordered online drive thru pick up, 16oz Caramel Latte and 20oz Coffee Latte. Got my drinks in the same size cups (16oz). Labels are correct, not the cups. Was really looking into my large Coffe Latte!
jose ramirez
Had a great time, employees were awesome and fast. Manager was phenomenal checking everything was ok. I definitely recommended
Atmosphere: 5
Food: 5
Service: 5
michael vinzant
They completely gave us the wrong order did not realize until home . Huge disappointment
Service: 1
Akila Narayanan
Had the worst experience today at this Panera. It was a drive through online order and they had added meat in my vegetarian sandwich. When called to check about the mistake, the person who spoke said thats what i ordered. My order had sliced pepperoncini(which are peppers and not meat). When i explained whats on my order, she said " i didnt make the order' so i dont know. infact we dont even have pepperoni' and proceeds to laugh about it. When i ask to transfer to a manager to escalate on this, she said she is the manager and all she can do is refund. What if this is a life threatening allergy or any other issue because they cant even read an order right!! This is ridiculous..
I went to this location on Sunday, Nov. 10 around 10:30 a.m., and the service was terrible. The young lady working there walked by me while I stood there waiting to order. I said hello, and she ignored me. She then went into the back for about five minutes. I said hello again. She came to the register. When I told her politely that I had been waiting and she ignored me, she told me she didn't say anything to me, laughed, and walked again to the back. I'm not sure if she just didn't think I was worth waiting on or if she's like this to everyone, but it made me never want to spend my money at this location again.
Service: 1
Jayme Meadows
I don't recommend the Fiesta Chicken Sandwhic. It's terrible
Atmosphere: 3
Food: 1
Service: 3
Esther Lee
Staff is very short and blunt. We got a bowl of chicken noodles, but received a cup size. Barely anything in it but broth. Pretty disappointed with panera. I've ordered a bowl of soup in store before and the cup size I received was not the bowl.
Atmosphere: 1
Food: 1
Service: 1
Marie
Big interior with some spacious nooks & booths. It could use with more electric outlets though since we'll spend an hour or 2 working and chatting with our laptops & devices. Just need some updating in general. The staff's more remote in general than others. Not as quick to greet but they're helpful, when approached. The trash countertop usually gets filled up with empty trays & such and liquid messes from the beverage area next to it that don't get cleaned up for awhile. Not as generous with butter & condiments when we order bagels, bread & sandwiches, compared to other Paneras. Restrooms are clean & have 2 stalls, which I appreciate.
Atmosphere: 4
Food: 4
Service: 4
Shelley
Long drive thru wait, forgot creamer for our coffee, asked for a receipt, but didn't give it to me
Coffee a hit or miss and today was a huge miss. Ordered the usual and the consistency of the milk to coffee ratio never the same. Today the Milk was 99%, with 1 % sugar and 0% coffee.
Not kidding, I was given ice milk with sugar today 😂😂😊
[Update] 4/5 11:07.
Came back to get coffee added to my Ice coffee drink. Found out the manager the one that made it. She said she had to remake it, so it was done incorrectly twice.
She apologized but I went Karen and asked for a bagel. Basically wasted my time, no caffeine in the morning which was a crappy morning. Anyways, asked what's her favorite bagel , she said none of em. I said oh that's not good, then I'll get a cookie instead.
Thank you for saving me from your bagels, had no idea they were bad . I do appreciate you looking out in that one.
Atmosphere: 5
Food: 2
Service: 1
Sandwich was not good, and for what the price is for a bowl of chicken noodle soup- it's a slightly larger cup and had 1 piece of chicken and 3 noodles. Not impressed.
$9 for a bowl of soup?! Haven't been here in a while, and won't be back
Atmosphere: 3
Food: 2
Service: 3
First of all it’s the most unprofessional location of Panera I’ve ever been!!
Out of food
Out of caramel latte or the machine is not working in a location where is very popular!!
And at 10a they are already out of croissants and they wait until I get there to tell me to get my order that they are out of
Then I tell them they are out of everything and NO I don’t want to talk to the manager
Clearly said I will write a review manangment and staff need to be changed the females are where in the kitchen are just very very unprofessional and just laugh in your face how is that professional and then they are dress with pijamas come on this not oak cliff or south Dallas be PROFESIONAL AND RESPECT the only was good was the Male young boy present.
Atmosphere: 1
Food: 1
Service: 1
The last couple of times this location has been out of macaroni and cheese. I’ve been going to Panera for decades, and never experienced that multiple times with other locations. How annoying!
Smaller location with limited seating and space compared to others. Food portions were also smaller (smaller banquet slices half filled soup cups/bowls and less meat on sandwiches). Out of bags of chips (so not keeping their restaurant stocked properly on essentials). Saturday lunch early in a weekend. Ham was substituted for turkey (without even asking) as they were out of ham for the kids ham & cheese sandwich. As a normal Panera regular, we will not return to this location again. Needs new management apparently 🤔
Also a shared parking lot with In N Out so parking was very limited (hard to find a spot).
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Bakery, Tuna Salad Sandwich
Ordered online drive thru pick up, 16oz Caramel Latte and 20oz Coffee Latte. Got my drinks in the same size cups (16oz). Labels are correct, not the cups. Was really looking into my large Coffe Latte!
Had a great time, employees were awesome and fast. Manager was phenomenal checking everything was ok. I definitely recommended
Atmosphere: 5
Food: 5
Service: 5
They completely gave us the wrong order did not realize until home . Huge disappointment
Service: 1
Had the worst experience today at this Panera. It was a drive through online order and they had added meat in my vegetarian sandwich. When called to check about the mistake, the person who spoke said thats what i ordered. My order had sliced pepperoncini(which are peppers and not meat). When i explained whats on my order, she said " i didnt make the order' so i dont know. infact we dont even have pepperoni' and proceeds to laugh about it. When i ask to transfer to a manager to escalate on this, she said she is the manager and all she can do is refund. What if this is a life threatening allergy or any other issue because they cant even read an order right!! This is ridiculous..
Food: 1
Restaurantji Recommends
I went to this location on Sunday, Nov. 10 around 10:30 a.m., and the service was terrible. The young lady working there walked by me while I stood there waiting to order. I said hello, and she ignored me. She then went into the back for about five minutes. I said hello again. She came to the register. When I told her politely that I had been waiting and she ignored me, she told me she didn't say anything to me, laughed, and walked again to the back. I'm not sure if she just didn't think I was worth waiting on or if she's like this to everyone, but it made me never want to spend my money at this location again.
Service: 1
I don't recommend the Fiesta Chicken Sandwhic. It's terrible
Atmosphere: 3
Food: 1
Service: 3
Staff is very short and blunt. We got a bowl of chicken noodles, but received a cup size. Barely anything in it but broth. Pretty disappointed with panera. I've ordered a bowl of soup in store before and the cup size I received was not the bowl.
Atmosphere: 1
Food: 1
Service: 1
Big interior with some spacious nooks & booths. It could use with more electric outlets though since we'll spend an hour or 2 working and chatting with our laptops & devices. Just need some updating in general. The staff's more remote in general than others. Not as quick to greet but they're helpful, when approached. The trash countertop usually gets filled up with empty trays & such and liquid messes from the beverage area next to it that don't get cleaned up for awhile. Not as generous with butter & condiments when we order bagels, bread & sandwiches, compared to other Paneras. Restrooms are clean & have 2 stalls, which I appreciate.
Atmosphere: 4
Food: 4
Service: 4
Long drive thru wait, forgot creamer for our coffee, asked for a receipt, but didn't give it to me
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Salad
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