Subway
4691 State Hwy 121, The Colony
(214) 469-2600
Recent Reviews
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Very good service. Akshi thank you
Atmosphere: 5
Food: 5
Service: 5
This place actually used to be good a few years back. A nice Indian fella always made good sandwiches there, was always kind & had overall great customer service. Now I mainly see a lady there who quite honestly doesn't listen to the order, skimps out on ingredients & it looks like other customers are saying similar things about her. This lady mixed up a turkey sub with a veggie delight......a veggie delight, how does that even happen? Lmao.
Food: 2
Service: 1
Less meat less vegetable plus awful attitude. The foot long sandwich I got there less than 6” sandwich I got from other Subway.
Atmosphere: 1
Food: 1
Service: 1
You call this a food and a service?
Atmosphere: 1
Food: 1
Service: 1
I went to pick up my sandwich today. The female employee wearing glasses was very unkind, and the bread was as tough as wet paper. There were not many vegetables and meat. I feel terrible from the morning because of the worst service. Never go to this Subway here. I hope the store will be closed!!!🤬😡
Atmosphere: 1
Food: 1
Service: 1
This Subway suuuuuucccks!! They will rob you and are so EXTREMELY skimpy with the ingredients.
I went in person and ordered a steak, egg and cheese sandwich before work with extra steak ($4 up charge) 9/11/2025. I did not receive extra steak. They have stainless steel covering the see through window so you can’t see them prepare the sandwich.
I first realized this place sucked years ago when I first ordered online (I’ve been living in the area for 5 years now). I noticed that they really skimped on the veggies (the meats were inline with what I know for Subway). I’m talking about 2 small slices of tomato, five baby spinach leaves, 2 small pieces of cucumber, 2 small pieces of red onion and 3 small pieces of green bell pepper all on a foot long sand which. You should not order online considering. I’ve been going in person instead to get around this (it’s like that every time you order online) - I have to ask for extra toppings to get a decent amount, which is not a big deal at all and why I used to have to come in person. It worked for a little while as I frequented here and there as I shop at Walmart.
Also, I used to substitute chicken (instead of steak) in the steak egg and cheese sandwich and it was fine until all of a sudden it wasn’t. I was and willing to pay for the up charge, but was told it wasn’t possible to make even though I had been ordering a sandwich this way regularly for some time. Again l, not a big deal, but still whack.
This last time ordering (after years of frequenting this place) was enough for me to finally rate this place the one star it deserves.
Overall, they skimp on ingredients like they’re rationing, will rob you, and the customer service suuuucckkksss!
The service at this place is terrible. A girl with glasses is extremely rude. My experience was horrible. The girl treated me very badly, she was very rude.
Atmosphere: 1
Food: 1
Service: 1
This subway needs immediate attention from someone higher up in charge. I have had two different unexpected experiences at this location.
The first experience made me squint my eyes a little but I followed what I thought was protocol for the business. But after today’s horrible, unprofessional behavior from the man working behind the counter towards my husband on 5/27/25 around the one o’clock hour, I know that something isn’t right about the customer service at this subway!
The first time we came in last year we were asked to pay first before they prepared our order…again I was thrown off a little but thought maybe they’ve been dealing with some other issues that has resulted in customers needing to pay before service is rendered. Not too big of a deal here!
Today was HORRENDOUS! After my husband and completed our grocery shopping I asked my husband if he would get me a cup of ice for a room temperature beverage that we had just purchased out of Walmart from Subway.
My Husband greeted the man at the cash register and asked to purchase a cup of ice.
Subway Worker replied: “We don’t sale ice, you have to buy a soda to get a cup of ice”.
My husband responded with how much is a cup of soda? and RUDELY was told to look at the menu.
My Husband asked him who was he speaking to in that type of tone and then was asked to leave the store before the police was called.
Hospitality is the wrong place to work in if you don’t have or choose not to provide great customer service!
I don’t recommend yelling or belittling paying customers. This may be a franchised Subway and if so please understand that you’re still required to adhere to certain rules LEGALLY!
And also abide by the rules of Walmart since you’re located inside of their establishment.
Supposed to be open until 10.
Closed by 9:03pm
The service was horrible. The lady did not even care to explain or even talk or explain about specials. She was very intimidating and not friendly at all.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
No Signs in the store before you order that says we don’t take coupons. After you order and fix your sandwich, at the register is when they tell you we Don’t take coupons…. Now you wasted the food anyway. LET’S SEE TAKE A COUPON AND MAKE A PROFIT OR DON’T TAKE A COUPON AND TRASH THE FOOD…………NOT SO SMART🤦🏽♀️
Atmosphere: 1
Food: 1
Service: 1
Not supporting Veterans on Veteran's Day? Not American. Never coming back to this location!
Support our Vets y'all!
The person on Saturday closed the shop 20 minutes earlier than business hours. Change your closing business hours.
Why is this location not supported by 6.99
Footlong...just called to see placing an order online and you said "NO"..
You don't even deserve a 1 star...wish there were Negative options...-10
They didn't even answer phone after 3 calls
Atmosphere: 1
Food: 1
Service: 1
I needed to go pick up a couple extra grocery items inside Walmart and saw the subway on my way in. I asked a gentleman when they were closing as I didn’t want to keep them and he told me I had plenty of time. I finished my shopping, stopped back in and he was so helpful and polite. I appreciate great customer service no matter what time of day it is! I haven’t been to subway in quite some time, but grabbing that new pro sweet onion chicken teriyaki with his recommendations was fantastic! I wish I got his name, but thank you so much!
Atmosphere: 5
Food: 5
Service: 5
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