Taco Bell
5005 Main St, The Colony
(972) 625-6978
Recent Reviews
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No ice for my soda. 😪
Atmosphere: 5
Food: 4
Service: 5
I just ordered two double beef burritos... And they were really smiling when they gave me my food... I'm not even gonna eat my food cause I don't know what y'all did to it
Owner Danny and staff were really chill. Food is always consistent and quick 🙏
Atmosphere: 5
Food: 5
Service: 5
Great customer service. Drive for DoorDash
Paid 11 bucks for this steak burrito with no steak just rice almost .just a joke
Atmosphere: 1
Food: 1
Service: 1
The guy was in drive through need to learn who to speak.
Atmosphere: 1
Food: 5
Service: 1
Worst taco bell i have seen, most of the time.. cheese is not even cooked and tacos are cold.
Atmosphere: 1
Food: 1
Service: 1
This taco bell is run by the most incompetent bunch. They can never seem to complete an order correctly but they have absolutely no issues with charging you for things they didn't include in your order. The manager is useless and completely unhelpful. They kept trying to charge me for items AGAIN even though they had previously messed up my order multiple times. You're better off going to another location or just another restaurant in general unless you want your order to be messed up, if you do, then this is the perfect place to be.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheesy Gordita Crunch
I ordered on the app. App said it will be ready at 9:37. 5 cars went through, and a door dash driver got their food with me. Spoke to a worker and ahe apologize. Next time she recommended I do drive thru as they do get a higher priority. I'm just here hungry and waiting. Never again will I use the app unless I do the drive thru. They blame it on a new guy and this conversation was 5 minutes ago and I'm still waiting as I type this up at 9:55 PM. Food was finally given to me at 9:57. Never again 😔
Service: 1
Worst customer service ever!!! Since we walked in the Hispanic lady gave us a nasty look. We ordered $40 worth of food. 3 of our meals came in boxes. When she gave us our order she threw everything into one single bag. I kindly asked her if all three boxes where in the bag and she turned around and complained to her coworkers that we wanted boxes. When they were putting our food in the boxes they realize half of the order was missing. It took four people to give us the our order right. She was acting like we were asking for free stuff even tho we paid $40 worth of food. she still had the nerve to say she wasn’t complaining even tho she was doing it in front of us and that it was the new girls fault bc she was new. We went on 11/8/25 around 8-9pm. Never again!!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I am never stopping at this location ever again.
Food: 1
Service: 3
Ordered for delivery, sauces are never ever in the bag, food is almost unedible without it.
Atmosphere: 1
Food: 2
Service: 1
really sad that they hire a man that is constantly drunk on the job. he has to be drinking as he is working. he smells like he has been at a bar all night. i come here at least once a week. the workers are amazing but the night manager on weekends is always drunk and its a hit or miss with how rude he is. even when us customers say thank you he wont even reply back.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Steak Burrito, Fries
Bad tasting food, overdone tacos
Food: 1
This place sucks. Every time we get food here after 7, the food is absolutely trashed. They put a half a teaspoon of every ingredient including beef so you eat basically shell, they NEVER make cheesy gordita correct, and the hard tacos are always soggy. You have one job. It's taco bell. Seriously.
Food: 1
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