Worst taco bell i have seen, most of the time.. cheese is not even cooked and tacos are cold.
Atmosphere: 1
Food: 1
Service: 1
Ingrid Tamez
This taco bell is run by the most incompetent bunch. They can never seem to complete an order correctly but they have absolutely no issues with charging you for things they didn't include in your order. The manager is useless and completely unhelpful. They kept trying to charge me for items AGAIN even though they had previously messed up my order multiple times. You're better off going to another location or just another restaurant in general unless you want your order to be messed up, if you do, then this is the perfect place to be.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheesy Gordita Crunch
Giovanni Islas
I ordered on the app. App said it will be ready at 9:37. 5 cars went through, and a door dash driver got their food with me. Spoke to a worker and ahe apologize. Next time she recommended I do drive thru as they do get a higher priority. I'm just here hungry and waiting. Never again will I use the app unless I do the drive thru. They blame it on a new guy and this conversation was 5 minutes ago and I'm still waiting as I type this up at 9:55 PM. Food was finally given to me at 9:57. Never again 😔
Service: 1
mariana iglesias
Worst customer service ever!!! Since we walked in the Hispanic lady gave us a nasty look. We ordered $40 worth of food. 3 of our meals came in boxes. When she gave us our order she threw everything into one single bag. I kindly asked her if all three boxes where in the bag and she turned around and complained to her coworkers that we wanted boxes. When they were putting our food in the boxes they realize half of the order was missing. It took four people to give us the our order right. She was acting like we were asking for free stuff even tho we paid $40 worth of food. she still had the nerve to say she wasn’t complaining even tho she was doing it in front of us and that it was the new girls fault bc she was new. We went on 11/8/25 around 8-9pm. Never again!!!!
Atmosphere: 1
Food: 1
Service: 1
Lonestar OneStar
I am never stopping at this location ever again.
Food: 1
Service: 3
Danielle Bennett
Ordered for delivery, sauces are never ever in the bag, food is almost unedible without it.
Atmosphere: 1
Food: 2
Service: 1
Cjr
really sad that they hire a man that is constantly drunk on the job. he has to be drinking as he is working. he smells like he has been at a bar all night. i come here at least once a week. the workers are amazing but the night manager on weekends is always drunk and its a hit or miss with how rude he is. even when us customers say thank you he wont even reply back.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Steak Burrito, Fries
Samarth Damania
Bad tasting food, overdone tacos
Food: 1
Figz
This place sucks. Every time we get food here after 7, the food is absolutely trashed. They put a half a teaspoon of every ingredient including beef so you eat basically shell, they NEVER make cheesy gordita correct, and the hard tacos are always soggy. You have one job. It's taco bell. Seriously.
Food: 1
Twin PaPa
I've noticed on several occasions that the staff seems unprepared to serve customers when I visit this store. Even when there are no other patrons, they are hesitant to take orders. I'm wondering why this might be happening.
This place sucks. Every time we get food here after 7, the food is absolutely trashed. They put a half a teaspoon of every ingredient including beef so you eat basically shell, they NEVER make cheesy gordita correct, and the hard tacos are always soggy. You have one job. It's taco bell. Seriously.
Food: 1
Brandon Bristow
I was about to call an ambulance!! I stood at the counter for 10 mins and no one noticed I wasn’t sure if anyone was alive. The people that work here have no self awareness
Roiber Marval
Hello, I hope that the night shift employees are kind to the customers and the dashers, the man who was in the driver thru is very despotic, has bad behavior and is not very friendly in dealing with customers, I hope it doesn't happen again because no one will want to buy there. in that store thank you
Worst taco bell i have seen, most of the time.. cheese is not even cooked and tacos are cold.
Atmosphere: 1
Food: 1
Service: 1
This taco bell is run by the most incompetent bunch. They can never seem to complete an order correctly but they have absolutely no issues with charging you for things they didn't include in your order. The manager is useless and completely unhelpful. They kept trying to charge me for items AGAIN even though they had previously messed up my order multiple times. You're better off going to another location or just another restaurant in general unless you want your order to be messed up, if you do, then this is the perfect place to be.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheesy Gordita Crunch
I ordered on the app. App said it will be ready at 9:37. 5 cars went through, and a door dash driver got their food with me. Spoke to a worker and ahe apologize. Next time she recommended I do drive thru as they do get a higher priority. I'm just here hungry and waiting. Never again will I use the app unless I do the drive thru. They blame it on a new guy and this conversation was 5 minutes ago and I'm still waiting as I type this up at 9:55 PM. Food was finally given to me at 9:57. Never again 😔
Service: 1
Worst customer service ever!!! Since we walked in the Hispanic lady gave us a nasty look. We ordered $40 worth of food. 3 of our meals came in boxes. When she gave us our order she threw everything into one single bag. I kindly asked her if all three boxes where in the bag and she turned around and complained to her coworkers that we wanted boxes. When they were putting our food in the boxes they realize half of the order was missing. It took four people to give us the our order right. She was acting like we were asking for free stuff even tho we paid $40 worth of food. she still had the nerve to say she wasn’t complaining even tho she was doing it in front of us and that it was the new girls fault bc she was new. We went on 11/8/25 around 8-9pm. Never again!!!!
Atmosphere: 1
Food: 1
Service: 1
I am never stopping at this location ever again.
Food: 1
Service: 3
Ordered for delivery, sauces are never ever in the bag, food is almost unedible without it.
Atmosphere: 1
Food: 2
Service: 1
really sad that they hire a man that is constantly drunk on the job. he has to be drinking as he is working. he smells like he has been at a bar all night. i come here at least once a week. the workers are amazing but the night manager on weekends is always drunk and its a hit or miss with how rude he is. even when us customers say thank you he wont even reply back.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Steak Burrito, Fries
Bad tasting food, overdone tacos
Food: 1
This place sucks. Every time we get food here after 7, the food is absolutely trashed. They put a half a teaspoon of every ingredient including beef so you eat basically shell, they NEVER make cheesy gordita correct, and the hard tacos are always soggy. You have one job. It's taco bell. Seriously.
Food: 1
I've noticed on several occasions that the staff seems unprepared to serve customers when I visit this store. Even when there are no other patrons, they are hesitant to take orders. I'm wondering why this might be happening.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Wrong order, went in and told them and they didn’t even care. I just walked out. Terrible and rude staff. Would give 0 stars if i could.
Atmosphere: 1
Food: 1
Service: 1
Come here weekly and always have a big order, they always make sure to give me all my items. Best location here in The Colony.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burrito, Hash Brown, Gulab Jamun, Burrito Supreme, Chicken Quesadilla, Crunchy Taco, Taco Supreme, Mexican Pizza, Nacho Fries, Cheesy Gordita, Bean Burrito, Chips, Crunchwrap Supreme, Cheese Quesadilla, Soft Taco, Breakfast Burrito
This place sucks. Every time we get food here after 7, the food is absolutely trashed. They put a half a teaspoon of every ingredient including beef so you eat basically shell, they NEVER make cheesy gordita correct, and the hard tacos are always soggy. You have one job. It's taco bell. Seriously.
Food: 1
I was about to call an ambulance!! I stood at the counter for 10 mins and no one noticed I wasn’t sure if anyone was alive. The people that work here have no self awareness
Hello, I hope that the night shift employees are kind to the customers and the dashers, the man who was in the driver thru is very despotic, has bad behavior and is not very friendly in dealing with customers, I hope it doesn't happen again because no one will want to buy there. in that store thank you
Atmosphere: 1
Food: 1
Service: 1
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