The service at this Whataburger is such a drastic drop off between day shift and night shift.
I work until 10pm M-F and stop at this WB on my way home. 8/10 times, they NEVER bring the curbside order out. I have to either call or walk in.
If I wanted to walk in, I would place my order that way.
I have held off on leaving a review but I’ve hit my limit. (Sitting in my car waiting on an order that was supposed to be ready at 10:20pm, and it’s currently 10:33pm)
If I don’t see a notable change I will be taking my business elsewhere and not returning.
Atmosphere: 3
Food: 3
Service: 1
Justin T. Arden
Food was great! The drive thru at 12:30 was super slow, but worth it!
Atmosphere: 3
Food: 5
Service: 4
A B
I was there yesterday around 822am Tuesday morning pick up online order, this lady in her middle age who worked at the front desk was very rude, not a nice person, will not go to this restaurant any more.
Peter B
Well ran location great service I love the managers at this place it’s so cozy
Atmosphere: 5
Food: 5
Service: 5
Spencer Green
ordered in 2025 and got my food in 2026
Atmosphere: 5
Food: 5
Service: 5
J S
They were very helpful and quick with everything
Atmosphere: 5
Food: 5
Service: 5
click market
Fast food? Maybe slow food More than 30 minutes to get my order Worst experience
Christopher Giles
I wish 0 stars was an option for the review. It took just under 40 minutes to get my order. It was just me, a single order. Buffalo Ranch Sandwich and onion rings as my side.
Absolutely insane. Honestly, it's outright disrespectful. Whataburger is a convenience concept, not a real dining establishment. Figure it out. It's not just this location either. It's been a problem I've encountered at every location I've been miserable enough to endure for the last few years, like 5 or 6 different spots.
It isn't the employees fault, is what I've gathered. It's a problem at the top that seeps and bleeds through to every level of the concept. It's an actual disgrace and an embarrassment.
40~ minutes for a single Buffalo Ranch Sandwich and a side of onion rings.
Atmosphere: 1
Food: 1
Service: 1
Mary Lund
I've heard this is the banned Whataburger and that my bf and the family doesn't go here because they always get the order wrong. I went here last night, ordered two combos and two extra drinks. They put the order in wrong, they called me Meg. (not my name) They had me wait 15 minutes for me to continuously have to correct them on what I had. They took my card and didn't give it back. They charged me extra for my meal. Over all just a generally awful experience. They feel very disorganized and scattered and I was wanting to give them a chance but it does feel that you should avoid going to this location. It was honestly pretty ridiculous.
Ashley was really helpful with getting my order I accidentally placed at the wrong store I really appreciate her for what she did really made my day
Atmosphere: 5
Food: 5
Service: 5
Ken Adams
This location just can't seem to get anything right. It's worth the drive to go anywhere else.
Atmosphere: 1
Food: 3
Service: 1
Bishops World
This was my 2nd time here and I came here because my 1st experience was great. However, my 2nd experience was horrible. I ordered my burger on toast, i got it on a bun. Then I ordered an Arnold-palmer but wanted it with a little different mix. The girl says we can’t do that, so i said okay and just ordered a regular Arnold-palmer (iced tea and lemonade). Then after i paid and she handed me my order i told that it was her manager (from my 1st experience) who actually made the suggestion of the drink. She then tells me I could have done it but i would have had to charge you more. Okaaaay, so then you just chose not to make my drink the way I wanted but told me you couldn’t then you could have AFTER I ORDERED AND PAID???? Ppl work too hard for their $ to get this type of low level treatment EVEN AT A FAST FOOD PLACE. Unfortunately, you have lost a customer as a result and I will NEVER recommend your location. And btw, my Arnold Palmer tasted like WATER! What a shame! I guess decent service and food just is not top priority at your establishment. Too much competition within 1 mile to be so bad and lax. I wish you well with that low level of attention to customer satisfaction and service!
Atmosphere: 1
Food: 1
Service: 1
C Madrid
Tyler amazing! Every morning I come he has the most uplifting smile and he's always happy, very friendly! Tyler needs a raise. It's always a pleasure being served by him.
Atmosphere: 5
Food: 5
Service: 5
Life With Nevaeh
The works are amazing the manager are so respectful and amazing my order was given out in under 3 mins
Friendly customer service and fast service
Atmosphere: 5
Food: 5
Service: 5
The service at this Whataburger is such a drastic drop off between day shift and night shift.
I work until 10pm M-F and stop at this WB on my way home. 8/10 times, they NEVER bring the curbside order out. I have to either call or walk in.
If I wanted to walk in, I would place my order that way.
I have held off on leaving a review but I’ve hit my limit. (Sitting in my car waiting on an order that was supposed to be ready at 10:20pm, and it’s currently 10:33pm)
If I don’t see a notable change I will be taking my business elsewhere and not returning.
Atmosphere: 3
Food: 3
Service: 1
Food was great! The drive thru at 12:30 was super slow, but worth it!
Atmosphere: 3
Food: 5
Service: 4
I was there yesterday around 822am Tuesday morning pick up online order, this lady in her middle age who worked at the front desk was very rude, not a nice person, will not go to this restaurant any more.
Well ran location great service I love the managers at this place it’s so cozy
Atmosphere: 5
Food: 5
Service: 5
ordered in 2025 and got my food in 2026
Atmosphere: 5
Food: 5
Service: 5
They were very helpful and quick with everything
Atmosphere: 5
Food: 5
Service: 5
Fast food? Maybe slow food
More than 30 minutes to get my order
Worst experience
I wish 0 stars was an option for the review. It took just under 40 minutes to get my order. It was just me, a single order. Buffalo Ranch Sandwich and onion rings as my side.
Absolutely insane. Honestly, it's outright disrespectful. Whataburger is a convenience concept, not a real dining establishment. Figure it out. It's not just this location either. It's been a problem I've encountered at every location I've been miserable enough to endure for the last few years, like 5 or 6 different spots.
It isn't the employees fault, is what I've gathered. It's a problem at the top that seeps and bleeds through to every level of the concept. It's an actual disgrace and an embarrassment.
40~ minutes for a single Buffalo Ranch Sandwich and a side of onion rings.
Atmosphere: 1
Food: 1
Service: 1
I've heard this is the banned Whataburger and that my bf and the family doesn't go here because they always get the order wrong.
I went here last night, ordered two combos and two extra drinks. They put the order in wrong, they called me Meg. (not my name) They had me wait 15 minutes for me to continuously have to correct them on what I had. They took my card and didn't give it back. They charged me extra for my meal. Over all just a generally awful experience. They feel very disorganized and scattered and I was wanting to give them a chance but it does feel that you should avoid going to this location. It was honestly pretty ridiculous.
Service: 1
Restaurantji Recommends
Ashley was really helpful with getting my order I accidentally placed at the wrong store I really appreciate her for what she did really made my day
Atmosphere: 5
Food: 5
Service: 5
This location just can't seem to get anything right. It's worth the drive to go anywhere else.
Atmosphere: 1
Food: 3
Service: 1
This was my 2nd time here and I came here because my 1st experience was great. However, my 2nd experience was horrible. I ordered my burger on toast, i got it on a bun. Then I ordered an Arnold-palmer but wanted it with a little different mix. The girl says we can’t do that, so i said okay and just ordered a regular Arnold-palmer (iced tea and lemonade). Then after i paid and she handed me my order i told that it was her manager (from my 1st experience) who actually made the suggestion of the drink. She then tells me I could have done it but i would have had to charge you more. Okaaaay, so then you just chose not to make my drink the way I wanted but told me you couldn’t then you could have AFTER I ORDERED AND PAID???? Ppl work too hard for their $ to get this type of low level treatment EVEN AT A FAST FOOD PLACE. Unfortunately, you have lost a customer as a result and I will NEVER recommend your location. And btw, my Arnold Palmer tasted like WATER! What a shame! I guess decent service and food just is not top priority at your establishment. Too much competition within 1 mile to be so bad and lax. I wish you well with that low level of attention to customer satisfaction and service!
Atmosphere: 1
Food: 1
Service: 1
Tyler amazing! Every morning I come he has the most uplifting smile and he's always happy, very friendly! Tyler needs a raise. It's always a pleasure being served by him.
Atmosphere: 5
Food: 5
Service: 5
The works are amazing the manager are so respectful and amazing my order was given out in under 3 mins
Atmosphere: 5
Food: 5
Service: 5
Loading...