Lennys Grill & Subs
1500 Research Forest Dr, The Woodlands
(281) 298-2997
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Poor management
Atmosphere: 1
Food: 1
Service: 1
I got the Italian sub and man oh man it was so much better than other sub shops!! Even better than Jersey Mikes!!! This is my new sub shop for sure!! Even my kids loved the subs!!!
Atmosphere: 5
Food: 5
Service: 5
Literally the worst Lenny's around. I'm not even sure the staff can actually read let alone follow basic instructions. This is supposed to be one half of a 15in bacon Philly with green peppers, mushrooms, salt, pepper, oregano and provolone cheese. Zero bacon, zero cheese, zero seasoning. Hell even the bread was barely baked
Lennys is always amazing
Great food
Great staff
Clean environment
Great sandwich, exactly how I ordered it and on time for pickup
I got a pick up to go order. The staff was waiting for me in front of the counter for me to pick up my food. The sandwich was made to my liking. My normal closer location closed. I think how this location is open later!!
Atmosphere: 5
Food: 5
Service: 5
The couter sales staff were very informative on all of the sadwich selections. I settled on a Philly Salad and am happy with my choice.
Atmosphere: 5
Food: 4
Service: 5
The cheesesteak was very good, best one I have had as a Texan.
Atmosphere: 3
Food: 5
Service: 5
Everyone has been suggesting this place to me and I can’t believe I didn’t come sooner! I ordered the Chicken Philly Sub and it was so good! The employees there were also super nice and helpful, which I appreciated because I always take my time ordering. Definitely coming here for lunch again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Philly
CUSTOMER BEWARE‼️
If I could give 0 stars I would!!!
In my recent experience, I encountered a highly dangerous and hostile manager/owner who exhibited unacceptable behavior.
The incident began when a Hispanic female kitchen worker prepared my sandwich, which contained hard bread. I politely requested that the kitchen staff remake the sandwich, as it is typically of better quality.
Instead of addressing my request and providing me with the appropriate bread, the sandwich maker insisted on engaging in a conversation in Spanish about it thereby escalating the situation.
When I inquired about speaking with the manager, I was met with a response that deviated from the expected behavior of a professional manager/owner. He treated me with disrespect, fanned his hand at me, and verbally abused me, calling me derogatory names and expressing his disdain of my presence. He further insinuated that I was racist for expressing my dissatisfaction with his behavior.
Upon leaving the establishment, I requested his name for the purpose of filing a complaint. However, he responded by abruptly leaving his seat, shouting, “Call them! Call them now!” He then instructed his worker to retrieve the phone and contact the police.
This incident was entirely unwarranted and exhibited discriminatory behavior. Such treatment of customers is unacceptable and should never occur. I had the option of choosing a different establishment to spend my money, but I was forced to endure this abhorrent experience.
I sincerely hope that the appropriate authorities take action against this individual for his mistreatment of an innocent customer without any valid reason.
I will also be filing a complaint with the Attorney General’s office, the Better Business Bureau, and Lenny’s Corporate Franchise, among others.
Individuals of color will not be patronizing this establishment in the future. This business is discriminatory and has no place in our community. I will not be returning to this location under any circumstances!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Have not eaten here before glad we went in great sandwiches. The staff was very friendly restaurant was clean but definitely come back here again. Race car driver.
Atmosphere: 5
Food: 5
Service: 5
Best cheesesteak ever!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak
Fast good food and the place is always very clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak Sub
Always good. I love the chicken salad with their hot relish.
Atmosphere: 4
Food: 4
Service: 5
Ok food, I ordered a Philly cheese steak, it was ok for $12, nothing super exciting
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Philly Cheesesteak
Loading...