Charleys Cheesesteaks and Wings

The food is amazing, the people are friendly. It's in a great location too.

I find a piece of hair in my food, called them to let them know and they gave me the run around. At first, they asked me my name and said they wrote it down, and that they could remake it, which i agreed I’ll pick it up the next day. I called to let them know I’ll be there to pick it up, and they swore up and down they had no clue who I was or what I was talking about. I asked for the manager and every time she wasn’t available. Bad customer service and they didn’t care at all. Not to mention, I spent 40 something dollars that day because my kids wanted to eat there as well. I haven’t eaten there since and I’m still mad about this situation because they lied!!!! I will NEVER eat there again!! This was the Bert Kouns store inside of the gas station in Shreveport, Louisiana

Absolutely horrible. Ground up beef, ordered no green peppers got home and loaded with them. Meat barely covered the bread. Won’t be back!

This place is a fraud. I ordered online a month ago went to pick up at store and it was shutdown with a lockbox on it. Why would you still accept online orders if you are closed down??? Corporate knows about this situation yet they still have not refunded my money and now do not even answer my emails back. Why would I support a company who treats their customers that way. This place is a bunch of crooks!!!

When you ask for a small drink at the Capitol Coty Mall location they purposely give you a large to make more money. Gotta repeat that you want a small two or three times so they don’t screw you over.

Incredible staff?

Atmosphere: 5

Food: 5

Service: 5

Service is always great

Atmosphere: 5

Food: 5

Service: 5

Excellent service and amazing food. The gentleman was very polite

I love this place. Super convenient and super yummy. Great food that tastes great! Im addicted to the kimchi fries!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Fries, Philly Cheesesteak, Turkey Bacon Club, Chicken Philly

Amazing store. Extremely clean. The general manager was working the register. Very nice man. I will be coming here a lot more often now.

Atmosphere: 5

Food: 5

Service: 5

Love this specific spot , the costumer service is 100% , Remon is the most nice person and very attentive come here at least once a week?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Philly

We love this place! Wonderful customer service and food

Atmosphere: 5

Food: 5

Service: 5

The General Manager Remon is very amazing. Always polite and the food is always delicious

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Old School Cheesesteak

Extremely nice manager, who cares about the service and quality.

Very good food! Perhaps the best cheesesteak I've ever had!

Atmosphere: 5

Food: 5

Service: 5

Delightful atmosphere, best service possible, and delicious food! 10/10

Atmosphere: 5

Food: 5

Service: 5