Chili's Grill & Bar

Most Chili’s restaurants are much the same, pretty good but a couple of notches below great. Given Chili’s relatively low prices, they generally provide decent value for the money you will spend feeding your family in their restaurants.

This Chili’s at 14006 FM 2920 in Tomball is no exception. The service is mostly friendly, the serving sizes are ample and the food is generally simple but tasty.

But we almost left this Chili’s without ever being seated. They were not busy and there were plenty of empty tables when we arrived. We asked for a table and specified that we did not want to be seated in a booth. The hostess informed us that there were no tables available.

This baffled me since I could easily see many empty tables. When I pointed to the empty tables and said any of those would do just fine, the hostess said that section was closed.

I never met a hostess who was on such an intense “power trip,” but I guess there is a first time for everything.

Her explanation didn’t make any sense to me because those tables were at most 5 steps away from the booth where she proposed to seat us instead.

I told the hostess that if it was too inconvenient for them to seat us at one of the empty tables nearby, we would happily go eat somewhere else.

The hostess grudgingly sat us where we wanted to be seated, but it was obvious that she resented having her authority challenged.

Not more than 10 minutes after we were seated, the section that the hostess said was “closed” was quickly filling up with customers.

Our food was served quickly, was tasty, and everyone was happy (other than our grumpy hostess).

Atmosphere: 4

Food: 4

Service: 3

I come here frequently and today service and food was horrible.

Atmosphere: 1

Food: 1

Service: 1

I would give a five on food, but my 4.5 dollar order of macaroni and cheese was only half the bowl it came in. And it took just over half an hour to get our food.

Atmosphere: 4

Food: 4

Service: 2

Always a good choice for lunch while shopping or dinner before a show. The Tomball, TX, location had always been top-notch. Go see Heather at the bar.

Atmosphere: 5

Food: 5

Service: 5

Def do not want to come back to this location. My food was freezing and under cooked. Drinks were weak and over priced. I came here for my anniversary and the help was flirting with my husband so obviously. Not okay.

Atmosphere: 1

Food: 3

Service: 1

Some female employee was extremely loud and making crude jokes within earshot. I didn’t get her name but absolutely never returning to this location.

Atmosphere: 1

Food: 4

Service: 2

So my favorite restaurant is Chile’s! I crave their skillet queso which to my is the best queso so far I have tried (I like Willie’s too) well been a month since I ordered chilis so why not! Come to my surprise THEY CHANGED THEIR SKILLET QUESO TO SOUTHWESTERN QUESO! Ahh I was so upset! I did try the southwestern one just incase cuz I’m a big queso eater but ugh it sucks. It’s almost like I am having the Tostitos queso in a jar. I wish they can have atleast both to choose from or bring back the skillet queso!!!
Might need to find a new favorite restaurant 🫣😫😫

Food: 2

Service: 2

Recommended dishes: Molten Chocolate Cake, Cajun Pasta, Triple Dipper Platter

Went with family service was fast, had good recommendations and was very friendly. Food was good and everyone had a good time

Atmosphere: 5

Food: 4

Service: 5

Place was greasy like the whole thing Needs cleaning.Ice was dirty, salsa was ice cold when it should be warm. If this is a franchise owned they need to do a better job of sprucing this place up and it looks dingy. But outside of the ice and the cold salsa the food was actually good.

Atmosphere: 3

Food: 3

Service: 5

Payment can be processed using the card machine located on the table, which also offers interactive gaming functionalities.

Atmosphere: 4

Food: 4

Service: 4

Great food. Friendly service

Atmosphere: 2

Food: 3

Service: 5

After not visiting Chili’s in Tomball for nearly two years due to a previous disappointing experience, we decided to give it another try—and I’m so glad we did. From the moment we walked in, everything was different in the best possible way.

The staff was exceptionally well-trained. Service was fast, the food came out hot, and everything was cooked perfectly. What really stood out was the attention to detail and genuine care for the customer experience.

At one point, the manager noticed I was picking green onions off my fries—something I had forgotten to request when ordering. Without me even saying a word, he brought out a brand-new order and said, “We want to make sure you enjoy your meal.” That’s the level of service you’d expect from a five-star restaurant, not a casual dining spot—and it completely changed how I view this location.

Everything about this visit was phenomenal. The team has truly turned things around, and I can’t recommend this Chili’s enough. They’ve earned a loyal customer back.

Atmosphere: 5

Food: 5

Service: 5

Great experience at this location ! I’ll be back

Atmosphere: 5

Food: 5

Service: 5

The food was really good but the servers either aren't doing anything or are doing EVERYTHING and don't have time for you either way.
Our server was super nice & apologetic, but it took almost 10 minutes for her to take our drink orders and it was hard to get her attention the whole night, it seemed like she was doing the work of 3 people at once, so i can't even blame HER.
There were way too many tables seated for one waitress to handle, yet at least 3 other servers were just standing around the host stand doing nothing, one was on their phone. What a weird dynamic to see, it would've been nice for her & us had someone stepped in to help take of things.

Atmosphere: 3

Food: 5

Service: 3

I think it was way too expensive there was only two adults and a 6-year-old and it was $70