Chipotle Mexican Grill

I don't get it l, it just keeps on getting worse and worse. Ain't just me, took the whole family here, and we were totally disappointed. Don't think this is going to be on our go-to list anymore.

Atmosphere: 3

Food: 1

Service: 3

The food itself was just okay. I was bummed because my favorite item is gone, but the main issue was the rude attitude from the girl working behind the counter when I asked about it. She made the whole experience unpleasant. I'll still go back, but the service needs a major fix

Atmosphere: 4

Food: 4

Service: 2

I’m sympathetic to the employees being busy and overworked, it just sucks when you have a BOGO offer that says until closing, and it’s 8 PM and they refuse to do it anymore. Some of us also work very late and driving to an in person only event to be told they’re not honoring it is very disappointing.

Atmosphere: 2

Food: 4

Service: 2

My experience was very pleasant they served me very well and the girls were very attentive to what I asked Evelyn was very kind without a doubt I will return my food was fresh and very tasty thank you🙂👍

Atmosphere: 5

Food: 5

Service: 5

I arrived, ordered a bowl, and ordered a side of guacamole and a side of sour cream to go with my chips. When it was time to pay, I told the cashier, she gave me an order of chips, and then said they were out. There were chips on the table, and I told her those things on the table weren't chips. She said yes, but those were only for kids' combos. I said okay, charge me extra so I could have some chips, and she said no, those are only for online orders, otherwise they'll complain. Then this woman made up like three stories to avoid selling me my chips, and I don't understand why she wouldn't sell them to me. It was almost closing time, and the online orders were also about to close. I was going to pay too; I wasn't asking for free. I sat down to eat, and this Hispanic woman started whispering about me with her coworkers. They were talking, looking at me, and laughing. I don't understand why they would make a customer feel uncomfortable like that. She was a Hispanic woman who wore glasses; I couldn't see her... I was very disappointed with this visit to this restaurant because none of the dishes had name tags. I hope the managers and the general manager can do something about this person so that no one else has to go through this situation. My receipt said the cashier who served me was named Evelin, but I'm not sure that was her name. She was an older woman with glasses, tan skin, and a very bad attitude. Terrible service.

Atmosphere: 1

Food: 1

Service: 1

Great place! Really good food. Sometimes the portions are not as consistent as expected.

Atmosphere: 5

Food: 5

Service: 5

This is by far the worst Chipollte I have ever ate. The taste was pretty far off but what should you expect when your burrito is full of plastic. I had ate most of the burrito before picking seven pieces out of the remaining portion. Overall, I feel like I want to throw up. First time and last time visitor of this location.

Atmosphere: 3

Food: 1

Service: 3

We always get takeout but they're quick and efficient, and the food is always very good.

Atmosphere: 4

Food: 5

Service: 5

Literally go to any other one for better- ANYTHING.

Atmosphere: 1

Food: 1

Service: 1

Husband and I dined in for dinner. The entire restaurant was dirty! Food, napkins, straw covers all on the floor. Bathrooms (women’s) bathroom was very dirty and smelly. Couldn’t tell who was managing if anything, bunch of kids hanging out behind the counter.

Atmosphere: 2

Food: 2

Service: 2

2920 in Tomball really sucked today. I never give reviews but was extremely disappointed. Apparently they won’t cut you burrito in half anymore. Tortilla was super gummy and gross . Hard to chew. The chips were super stale. Service in the line was not that great. The burrito did not look to appealing and has gotten substantially smaller. Today’s lunch sucked. I will not be back to this location again.

Atmosphere: 2

Food: 1

Service: 1

Out of chicken and steak. At 9pm

Atmosphere: 1

Food: 1

Service: 1

Ordered a chicken burrito and a barbacoa bowl on the app, drove 17 miles home, and the burritos tortilla was ridged and flaking, barely any chicken and the brown rice could crack teeth.
I'm very disappointed.
The $11 bowl was fine, except I'm still hungry.

Atmosphere: 4

Food: 2

Service: 4

go in with low expectations and you won't be let down.

Atmosphere: 1

Food: 1

Service: 1

Vegetarian options: There is a vegetarian bowl option. No meat.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl