McDonald's
11355 Farm to Market 2920, Tomball
(832) 234-4222
Recent Reviews
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The staff and management seem to lack decency. They don’t care about your experience or complaints. They consistently know the smoothy machine is not filling drinks properly and they don’t do anything about it. Even as it gets worse. The managers are mean and inconsiderate. I may need to drive to a further McDonald’s. This is offensive
Food: 3
Service: 1
Don’t waste your time unless you enjoy sitting on the curb for 15-30 mins. This location never has their shit together..
I had a really bad experience at this location. I placed a mobile order at this location and when I showed up they refused to give me my order despite me giving them the code and providing a digital receipt showing that it was placed at that location. They told me they couldn’t give me my order because they didn’t see my order on their computers which to me makes no sense because if it wasn’t on their computers then why did the person on the speaker ask me if I wanted my receipt and unfortunately I was forced to drive away without my food because I had to get back to work. Very disappointing I have never had a more horrible experience at a fast food restaurant before. I don’t know if I’ll ever be back at this location.
Terrible service the fries 🍟 out the box
Service: 1
Absolute worst service (if you can call it that) of any McDonalds anywhere..and that is coming from a former McDonalds manager. Lobby was closed during operating hours.. OK,, so I go to the drive-thru.. nobody would answer the speaker. Ok, so I go to the first drive-thru window, then the second. I was about to call 911 and report that the store was likely being robbed.
After a few more minutes a VERY RUDE woman finally opened the window and told me to pull to a THIRD window and SLAMMED the window in my face.. This franchise owner does not train their employees very well. Avoid this place like the plague. With any luck the store will go under and be replaced by Subway or Burger King where the employees are polite.
Atmosphere: 1
Food: 1
Service: 1
Due to proximity of my work, I visit this location more often than others. I have to say that my food it always hot, the people still say thank you in the drive thru and not just hand you your food and walk away like so many others. Everything seems fresh and I always see someone cleaning something or another.
While it is McDonald’s and one must put everything in perspective when setting up expectations, this one definitely holds a candle above many others and I highly recommend them.
Food: 5
Service: 5
Recommended dishes: Dr Pepper, French Fries
Nothing wrong with the food but the cashier for the drive through was very rude and short with me. They always forget things like straws and sauces even if you ask multiple times. Id rather drive 20 minutes to a different mcdonalds than order from here again.
Atmosphere: 1
Food: 4
Service: 1
Second time same result ?
Atmosphere: 3
Food: 1
Service: 1
I’ve lived right beside this McDonald’s for 2 years and I have yet to have my order be correct. Today I ordered a 20 piece nugget with bbq sauce and sweet and sour but instead I was given only 1 ranch….. this place is sooooooo bad but it’s so close ?
Atmosphere: 1
Food: 1
Service: 1
Whenever I've gone here, the food is always cold and thrown together all messy. The French fries are always cold, old and hard to eat. I always ask for fresh fresh and with no salt (BP) and I always get old stale fries. They are not hot, not even luke warm. This part place needs to be closed down.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Food was good and service was quick ?. Food was not what I wanted because of the E. Coli outbreak on quarter pounders. I ordered a chicken sandwich instead. Hope everything gets resolved.
Atmosphere: 5
Food: 3
Service: 5
Speed of attention
Atmosphere: 5
Food: 5
Service: 5
Very good attention from the young man Who take orders in self services
Food: 4
Service: 5
Get a delicious quarter pounder cheese burger!
Atmosphere: 5
Food: 5
Service: 5
Fun place. Food is average. Just raise the flag
Atmosphere: 4
Food: 4
Service: 5
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