The food was cold and not fresh the food quantity was too low too.
Sam Jones
Very bad language barrier issues. We were frustrated trying to check out and tell the lady we wanted separate checks cuz we had 2 different rewards we were using in our separate accounts. She didn’t seem to understand and had to keep getting the manager. Eventually my wife left in frustration and we ate at separate spots. Not a good experience. Employ English speaking people. Update. Gave a second chance. This time they were out of chow mein. I said how long til there’s chap mang. She said 10 min. I said I guess I’ll have to get rice (I don’t like rice). Not evens. Minute goes by and there’s fresh chow mein. I said that was a fast 10 minutes and she just smiled and said ya. Atleast check on how long it’s gonna be if you’re not sure. Oissed me off
Angie
I ordered dinner through the app on February 28th, and my husband went to pick it up. When he got home, we realized one of the plates was completely wrong. I called the location, and the manager offered to replace it that day or on another day. Since the restaurant is over 15 minutes away, we opted to come back another day.
Today, my husband went to pick up the replacement meal. When he got home and opened the food, it had an overwhelming smell of smoke. I even had to ask him—though I know he's not a smoker—if he had smoked because the smell was so strong. He said no, but the food still had a weird taste to him.
I took a bite, and it was absolutely disgusting—it tasted like I was eating cigarettes. The smell and taste are lingering in my mouth, and it's unbearable. This is now the second location I’ve tried, and both experiences have been awful. Panda Express is officially the worst place to eat!
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Build Your Own Plate - 2 Half Sides, Orange Chicken Plate
Carter Cole
This is the worst panda I have ever been to. They continued to work on online orders and drive-through orders as multiple people stood there in line for over five minutes and they never spoke to one of them.
Atmosphere: 2
Food: 5
Service: 1
sharif al sharif
All the employees are sullen and treat customers with contempt, and they also over-request orders, meaning they prepare orders that came later and delay the preparation of previous orders.
Esau Hernandez
Exquisite food and great service
Atmosphere: 5
Food: 5
Service: 5
Iris Gutierrez
Fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Md Touhidul islam
Extremely poor service and long wait time for delivery orders, it seems like they don’t care about the delivery orders.
Service: 1
Jesus Estrada
🤮 ! They do not clean and more then half of the food was gone and have little to no choices. Water leaking from the fountain machine. Food all over the floor. Will be calling health department.
Atmosphere: 1
Food: 1
Service: 1
Trace Van Tronk
So I come to this Panda fairly often. Service used to be great when the store opened, but has seen a steady decline. Now the place is pretty far from the upbeat but relaxed atmosphere it used to have. The customer service pretty much sucks now. The employees, in this case Michele, they don't listen or even make any effort. I'm sure I'm setting my expectations way too high, but the thing is service and the food quality formerly was so much better. Probably will avoid this location in the future at this point.
What's the point of having a drive through if they tell me to go park in the parking lot after paying, and then making me come in side to pick up the food.
Service: 1
Jacky Ortiz
They close at 10 but will sit around and close the dining room way before closing time. It was amusing to watch them scramble and run to close the door when we pulled up! 😂
Michelle filling the orders inside for customers dining in was AWESOME!! She was fast, kind, and it was her first day! I would have never known if the manager didnt tell me. Give her a raise!!
Atmosphere: 5
Food: 5
Service: 5
Gaby Cerro
Super good price, excellent food and service, recommended
The food was cold and not fresh the food quantity was too low too.
Very bad language barrier issues. We were frustrated trying to check out and tell the lady we wanted separate checks cuz we had 2 different rewards we were using in our separate accounts. She didn’t seem to understand and had to keep getting the manager. Eventually my wife left in frustration and we ate at separate spots. Not a good experience. Employ English speaking people.
Update. Gave a second chance. This time they were out of chow mein. I said how long til there’s chap mang. She said 10 min. I said I guess I’ll have to get rice (I don’t like rice). Not evens. Minute goes by and there’s fresh chow mein. I said that was a fast 10 minutes and she just smiled and said ya. Atleast check on how long it’s gonna be if you’re not sure. Oissed me off
I ordered dinner through the app on February 28th, and my husband went to pick it up. When he got home, we realized one of the plates was completely wrong. I called the location, and the manager offered to replace it that day or on another day. Since the restaurant is over 15 minutes away, we opted to come back another day.
Today, my husband went to pick up the replacement meal. When he got home and opened the food, it had an overwhelming smell of smoke. I even had to ask him—though I know he's not a smoker—if he had smoked because the smell was so strong. He said no, but the food still had a weird taste to him.
I took a bite, and it was absolutely disgusting—it tasted like I was eating cigarettes. The smell and taste are lingering in my mouth, and it's unbearable. This is now the second location I’ve tried, and both experiences have been awful. Panda Express is officially the worst place to eat!
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Build Your Own Plate - 2 Half Sides, Orange Chicken Plate
This is the worst panda I have ever been to. They continued to work on online orders and drive-through orders as multiple people stood there in line for over five minutes and they never spoke to one of them.
Atmosphere: 2
Food: 5
Service: 1
All the employees are sullen and treat customers with contempt, and they also over-request orders, meaning they prepare orders that came later and delay the preparation of previous orders.
Exquisite food and great service
Atmosphere: 5
Food: 5
Service: 5
Fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Extremely poor service and long wait time for delivery orders, it seems like they don’t care about the delivery orders.
Service: 1
🤮 ! They do not clean and more then half of the food was gone and have little to no choices. Water leaking from the fountain machine. Food all over the floor. Will be calling health department.
Atmosphere: 1
Food: 1
Service: 1
So I come to this Panda fairly often. Service used to be great when the store opened, but has seen a steady decline. Now the place is pretty far from the upbeat but relaxed atmosphere it used to have. The customer service pretty much sucks now. The employees, in this case Michele, they don't listen or even make any effort. I'm sure I'm setting my expectations way too high, but the thing is service and the food quality formerly was so much better. Probably will avoid this location in the future at this point.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Teriyaki Chicken, Orange & Honey Chicken
Restaurantji Recommends
What's the point of having a drive through if they tell me to go park in the parking lot after paying, and then making me come in side to pick up the food.
Service: 1
They close at 10 but will sit around and close the dining room way before closing time. It was amusing to watch them scramble and run to close the door when we pulled up! 😂
Fast customer friendly service from the staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teriyaki Chicken, Orange & Honey Chicken
Michelle filling the orders inside for customers dining in was AWESOME!! She was fast, kind, and it was her first day! I would have never known if the manager didnt tell me. Give her a raise!!
Atmosphere: 5
Food: 5
Service: 5
Super good price, excellent food and service, recommended
Atmosphere: 5
Food: 5
Service: 5
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