I placed an order through DoorDash so that I could pick it up. When I arrived, the female had her back turned and didn’t bother to greet me or even look back at me. So I told her I was there to pick up my DoorDash order and she looked at the order that was there on top of the counter and asked for my name, then said it’s ready you just need the drinks. Then she proceeded to walk away, while I stood there waiting for her to hand me the drinks, or tell me to get the drink myself. She didn’t bother saying anything until a few minutes later, while I stood there looking at her, then she started speaking to me in Spanish asking if I needed anything else, so I asked about the chips and the drinks that came with the order. She said to me very rudely in Spanish, “the chips are in the bag , I can’t tell you how to do your job, if you can’t do your job then you shouldn’t be doing it.” So I said to her that this is not my job this is my food that I’m picking up. Then she said “well the drinks are in the fridge you can get them yourself.” This was my first time ever buying sandwiches from subway and to have a terrible first time experience, I will never buy from this place again. She was very rude, has zero customer service experience, and just assumed I knew what to do upon arrival without being greeted or guided on how to proceed with my order. I truly hope you guys find a replacement because she is not fit for any customer service role. She needs to watch how she talks to people, because she is going to end up doing that to the wrong one.
Atmosphere: 1
Food: 1
Service: 1
Tara Byrd
I’ve given this subway multiple chances, and every time I leave frustrated and with a bad sandwich. Just paid $15 for a sandwich from the menu, with practically no meat and that I had to explain how to make every step. It’s literally on the menu.. On top of that it took over 20 minutes with there being only one person in front of me. I just don’t understand how it can be so bad..
Atmosphere: 3
Food: 1
Service: 1
Mira Fountain
They have a sign advertising bogo footlong 50% off. The lady working there told me that you had to order the sandwiches online to get the deal. I went online to place the order and the deal is not online. I asked the lady if she could honor the special since they have a sign on their front window advertising the deal. She said she could not because she was not a manager. No other assistance was offered. If you can’t honor the special, why have a big sign on the window advertising the special. This is false advertisement!!
Atmosphere: 1
Food: 1
Service: 1
Ya like jazz? ??
This was one of the worst Subway experiences I’ve had. The order process takes forever, even when the store isn’t busy. The workers are not polite at all – they don’t greet you when you walk in, and they act like they’re ignoring you rather than helping. Customer service clearly isn’t a priority here, and it shows. Definitely not a place I’d recommend if you’re looking for decent service.
Atmosphere: 1
Food: 3
Service: 1
Miles McGilbra
Great service, yaned was very polite and sweet, great worker.
Atmosphere: 5
Food: 5
Service: 5
Ada smith
Really nice place
Atmosphere: 5
Food: 5
Service: 5
Christian Portillo
Amazing service!
Atmosphere: 5
Food: 5
Service: 5
Ramon Garcia
Very good service!!!
Anne Garza
Great service!
Laura Ruiz
Janet is the most sweetest lady 💗 makes me feel like home very sweet love seeing her everytime I come in always here very polite aswell
I placed an order through DoorDash so that I could pick it up. When I arrived, the female had her back turned and didn’t bother to greet me or even look back at me. So I told her I was there to pick up my DoorDash order and she looked at the order that was there on top of the counter and asked for my name, then said it’s ready you just need the drinks. Then she proceeded to walk away, while I stood there waiting for her to hand me the drinks, or tell me to get the drink myself. She didn’t bother saying anything until a few minutes later, while I stood there looking at her, then she started speaking to me in Spanish asking if I needed anything else, so I asked about the chips and the drinks that came with the order. She said to me very rudely in Spanish, “the chips are in the bag , I can’t tell you how to do your job, if you can’t do your job then you shouldn’t be doing it.” So I said to her that this is not my job this is my food that I’m picking up. Then she said “well the drinks are in the fridge you can get them yourself.”
This was my first time ever buying sandwiches from subway and to have a terrible first time experience, I will never buy from this place again. She was very rude, has zero customer service experience, and just assumed I knew what to do upon arrival without being greeted or guided on how to proceed with my order. I truly hope you guys find a replacement because she is not fit for any customer service role. She needs to watch how she talks to people, because she is going to end up doing that to the wrong one.
Atmosphere: 1
Food: 1
Service: 1
I’ve given this subway multiple chances, and every time I leave frustrated and with a bad sandwich. Just paid $15 for a sandwich from the menu, with practically no meat and that I had to explain how to make every step. It’s literally on the menu.. On top of that it took over 20 minutes with there being only one person in front of me. I just don’t understand how it can be so bad..
Atmosphere: 3
Food: 1
Service: 1
They have a sign advertising bogo footlong 50% off. The lady working there told me that you had to order the sandwiches online to get the deal. I went online to place the order and the deal is not online. I asked the lady if she could honor the special since they have a sign on their front window advertising the deal. She said she could not because she was not a manager. No other assistance was offered. If you can’t honor the special, why have a big sign on the window advertising the special. This is false advertisement!!
Atmosphere: 1
Food: 1
Service: 1
This was one of the worst Subway experiences I’ve had. The order process takes forever, even when the store isn’t busy. The workers are not polite at all – they don’t greet you when you walk in, and they act like they’re ignoring you rather than helping. Customer service clearly isn’t a priority here, and it shows. Definitely not a place I’d recommend if you’re looking for decent service.
Atmosphere: 1
Food: 3
Service: 1
Great service, yaned was very polite and sweet, great worker.
Atmosphere: 5
Food: 5
Service: 5
Really nice place
Atmosphere: 5
Food: 5
Service: 5
Amazing service!
Atmosphere: 5
Food: 5
Service: 5
Very good service!!!
Great service!
Janet is the most sweetest lady 💗 makes me feel like home very sweet love seeing her everytime I come in always here very polite aswell
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This place is a good place to eat.
Atmosphere: 5
Food: 5
Service: 5
Is the best play ever
Atmosphere: 5
Food: 5
Service: 5
Fast and fresh
Atmosphere: 5
Food: 5
Service: 5
Service was great and awesome the lady was sweet and nice would recommend a lot!
Atmosphere: 5
Food: 5
Service: 5
I loved the food and the lady was so nice 🤩 she was nice I love the experience an It wasant expensive at all loved all of it
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