Braum's Ice Cream & Dairy Store

7101 S Broadway Ave, Tyler
(903) 534-3973

Recent Reviews

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marion gries

Ice cream is good as always. Next time I need to be quicker on saying I want a sunday and I want to pick the flavors of ice cream. I have always been asked do I want to pick or just the classic. A bit disappointed as we don't go out much but I didn't want to waste by refusing. Just be sure if you want a certain flavor that I guess you tell them.

N. Castillo

Someone recommended the chocolate yoghurt, that I was happy it wasn't plain ice cream!, very very good & great customer service.

Atmosphere: 5

Food: 5

Service: 5

Mary Mars

Need managment to keep this store clean....drive store not open..it starts at the top !!! Troup hwy store..

Atmosphere: 5

Food: 5

Service: 5

Benjamin Naber

Good to see they finally got a manager that cares about their people and service. Burgers are better than Whataburger. Ice cream better than 31

Atmosphere: 5

Food: 5

Service: 5

Rhonda Saville

Amazing yummy ice cream of many flavors . They have soft serve as well. The menu has great food like burgers fries and hotdogs. Also a breakfast menu. I wish Las Vegas had Braum's.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Cheeseburger, Old Fashion Banana Split, Meal Delivered to Table, Cheeseburger

Lindsey Smith

We went inside for dessert and the restaurant was very busy. I went to the restroom, where a worker was coming out of the restroom. The women’s restroom had no soap, not even a dribble so I’m not sure how she was able to wash her hands. Instead of getting ice cream, we left due to unsanitary conditions.

Atmosphere: 1

Food: 1

Service: 1

Aaliyah Anderson

I was hired here and came in for training, this was what the area looked like. I genuinely couldn’t stay there any longer in this type of environment so I left.

Atmosphere: 1

Food: 5

Service: 5

Domi Higuera

They prepare the food very slowly, the place and the bathroom are very dirty and they did not have soap to wash your hands.

Atmosphere: 2

Food: 3

Service: 1

Joe Barron

Great ice cream brownie fudge sundae

Atmosphere: 3

Food: 4

Service: 4

Melissa Robillard

We were the only customers in the place and it was gross.
This place needs a deep cleaning.
The bathrooms, the countertops, the window dividers, the drink station. They still had out the yellow A-frames from when they had mopped the floor previously.
The guy that took our order was great.
When I tried to talk to the manager about the mess, she looked at the ketchup and mayonnaise on the countertop and just walked away.
They definitely do not take pride in their place.
Sad really. The place should be packed on a Sunday morning.

Atmosphere: 1

Food: 5

Service: 5

Tina Self

This was a crazy visit. Prayers were able to let the young lady who had the whole staff in a frenzy. Bless the manager on duty. She was like, I am in a pickle."" Bless her.

Atmosphere: 1

Food: 5

Service: 1

Kennetha McNeil-Preston

It's really nice and good food... without the secret sauce

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Cheeseburger

Atlas V1

Awesome service, great staff. They are very friendly and helpful

Atmosphere: 5

Food: 5

Service: 5

Alisa Blacknall

Braum's ice cream is always a good choice. My Glambabies loves going to Braum's

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Old Fashion Banana Split, Chicken Sandwich, Ice Cream Sundaes, Cheeseburger

Dan Lueking

Took granddaughters in from out of town. The lady who took our order was so impatient and rushed I wished she would have been more patient with younger kids. We were willing to wait until she had time for us.
Usually great place but not this time.

Atmosphere: 4

Food: 3

Service: 1

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Braum's Ice Cream & Dairy Store

7101 S Broadway Ave, Tyler, TX 75703
(903) 534-3973