Braum's Ice Cream & Dairy Store

5858 Old Jacksonville Hwy, Tyler
(903) 561-8024

Recent Reviews

Ace Wolf

Very good ice cream and milk shakes. I don't usely get there regular meal but when I do there usely pretty good. They have the best cookies in there store and the best milk.

Atmosphere: 4

Food: 4

Service: 4

Denice Davis

I luv the ice cream!!!Kid-friendliness: My grandson luv s the vanilla shakes!! ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Dipped Cone

Hazel Stricklin

Sandwich was made wrong, asked for correction, got triple mustard, catsup and burned meat and bun ... unable to eat!!! Horrible service and I am disabled.

Atmosphere: 1

Food: 1

D. Aragon

The wonderful shift manager with purple hair is super nice! The food was yummy and the atmosphere was nice…

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Dipped Cone, Cheeseburger

Tiffany Tilley

First time at this location and it's very nice. My little nephew wanted a bacon cheese burger and fries everything was quick and easy.

Atmosphere: 5

Food: 5

Service: 5

John Hammer

Friendly atmosphere and great food and ice cream, as always!

Atmosphere: 5

Food: 5

Service: 5

Lance Valverde

Other then it being short staff. It was ok. Had no one greeting customers and no one to check out at deli.Wheelchair accessibility: Automatic door and handicap parking.

Atmosphere: 4

Food: 5

Service: 3

Joe Dobbs

Excellent ice cream and the price is great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Banana Split, Double Dipped Cone

Blake A

when i had 2 jump out of a car escaping from my boyfriend i ran down broadway looking for help and stopped here trying to ask for help and they just looked at me and kept cleaning which was

Atmosphere: 5

Food: 5

Service: 1

E. F.

The fruit salad has peanuts and it is not appetized on the board... that's the company's fault. .. service was great and it's very clean and the food was good.

Atmosphere: 5

Food: 4

Service: 5

Tim Martin

Troup location parking is not great. Need to block entry and exit from Texas Roadhouse.

Atmosphere: 4

Food: 5

Service: 4

Lindsey McPhearson

Grew up on

Atmosphere: 3

Food: 5

Service: 2

Dave

Need more personell. Not enough staffing. But good as always. The staff there was great.

Atmosphere: 4

Food: 4

Service: 4

Craig Reiland

Very good hamburger and

Atmosphere: 4

Food: 5

Service: 4

Jason Carrasco

Cashier wasn't trained well, which isn't their fault. But because of this, our order was wrong. Went back to the counter, and everyone working that night walked past me without even looking my way. This lasted for a few minutes. Ice cream line was the same way.Long waits, poor customer service, dirty tables, "not my responsibility" attitudes of the staff, manager didnt make themselves available for inexperienced cashier.Food was consistent compared with other Braums' so it gets the highest grade with 3/5 stars.

Atmosphere: 2

Food: 3

Service: 2

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