When got to the speaker to place our order and was put on hold ( not an issue) we proceeded to place our order and the person kept stopping to talk to someone else and I immediately knew my order wasn’t going to be correct because I kept having to repeat myself. He did not repeat my order back to me at the speaker so before I paid I made him read my order back and by no surprise he had my order completely incorrect. I told my order to him once again at the window and there were like 6 employees all standing at the window talking. He didn’t seem to care much about anything I was saying and had very nonchalant attitude about him. The manager was standing there listening to the problem and never once stepped in to help. This was absolutely by far the worst experience I have ever had at chick fil a. Not to mention we order 2, 12 count nugget meals and was given 3 sauces! I don’t know who this would be enough sauce for. Absolutely fed up with the service and most likely won’t be back to this location.
They don’t actually let you order breakfast until 10:30. They should make it more clear that you can’t do this even though they falsely advertise that you can order until 10:30.
Service: 1
Chris Moore
Quick service, good food, and friendly staff.
Amy Nelson
Every experience at Chick fil a is a pleasant one. I'm so thankful they train their people to always be pleasant and kind. The food is always amazing, and I always use the app to order my food. It is extremely easy, simple, and takes seconds to complete.
Trina, the marketing director, was very friendly and went the extra mile by giving our daughter an Easter surprise and personally making our ice cream when it was a few minutes behind. She was very energetic and consistent with the philosophy of Chickfila. Even in the busiest moments, we always experience positive moments at this chickfila.
Atmosphere: 5
Food: 5
Service: 5
lindsay wyrick
how do I say this so people take me seriously…..STOP GATEKEEPING A SIDE OF PICKLES.Do you pay your employees with pickles???? Do you ration them out to feed your staff??? Put them in the air purifier to help with ambience????? Why is it that ever time I come and order a few extra pickles they are never in the bag. Literally never.Tonight, I ordered 3 sides of pickles (i know 3 whole ones?! sue me) and I checked the bag before scooting up. Shocker they weren’t in there. I looked at the guy and said I had ordered 3 sides of pickles. HE ROLLS HIS EYES AND THEN TELLS THE GUY NEXT TO HIM TO GET 2 SIDES OF PICKLES. I’m sorry what in the H-E- double hockey sticks did I do to you, sir???I hate to say it but the Troup locations gives me an extra side of pickles when I ask for one.If anyone read this people help these poor workers out with the apparent pickle famine they are going through.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Grilled Chicken, Sauce
Kathleen Smith
We had my grandsons birthday here He loves Chick-fil-A ❤️ It was
Drive thru is quick and they always get your order right.
Atmosphere: 5
Food: 5
Service: 5
Mark Vehslage
Never been in a line that was so slow. Ridiculous. Never going back to this location.
Food: 5
Service: 1
Ellen Rose Wigington
Great service.
Atmosphere: 4
Food: 5
Service: 5
Katy Reeves
Always a great choice order on app, pickup curbside mid day busy times. Delicious ?Update was sooo busy couldn't select curbside but able to go thru drive thru to get our online order, not too badLove, love, love app order and curbside pickup tired after a late baseball game, Thank you for quick service for a large 5 in family order!
When got to the speaker to place our order and was put on hold ( not an issue) we proceeded to place our order and the person kept stopping to talk to someone else and I immediately knew my order wasn’t going to be correct because I kept having to repeat myself. He did not repeat my order back to me at the speaker so before I paid I made him read my order back and by no surprise he had my order completely incorrect. I told my order to him once again at the window and there were like 6 employees all standing at the window talking. He didn’t seem to care much about anything I was saying and had very nonchalant attitude about him. The manager was standing there listening to the problem and never once stepped in to help. This was absolutely by far the worst experience I have ever had at chick fil a. Not to mention we order 2, 12 count nugget meals and was given 3 sauces! I don’t know who this would be enough sauce for. Absolutely fed up with the service and most likely won’t be back to this location.
Atmosphere: 1
Food: 3
Service: 1
Top notch!!! Everything is always great!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Chick-Fil-A Chicken Sandwich
They don’t actually let you order breakfast until 10:30. They should make it more clear that you can’t do this even though they falsely advertise that you can order until 10:30.
Service: 1
Quick service, good food, and friendly staff.
Every experience at Chick fil a is a pleasant one. I'm so thankful they train their people to always be pleasant and kind. The food is always amazing, and I always use the app to order my food. It is extremely easy, simple, and takes seconds to complete.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken with Cheese Sandwich, Deluxe Chicken Sandwich, Grilled Chicken Sandwich, Chick-Fil-A Waffle Potato Fries, Chick-Fil-A Chicken Sandwich, Market Salad, Chick-N-Minis
Great store and fast, friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Trina, the marketing director, was very friendly and went the extra mile by giving our daughter an Easter surprise and personally making our ice cream when it was a few minutes behind. She was very energetic and consistent with the philosophy of Chickfila. Even in the busiest moments, we always experience positive moments at this chickfila.
Atmosphere: 5
Food: 5
Service: 5
how do I say this so people take me seriously…..STOP GATEKEEPING A SIDE OF PICKLES.Do you pay your employees with pickles???? Do you ration them out to feed your staff??? Put them in the air purifier to help with ambience????? Why is it that ever time I come and order a few extra pickles they are never in the bag. Literally never.Tonight, I ordered 3 sides of pickles (i know 3 whole ones?! sue me) and I checked the bag before scooting up. Shocker they weren’t in there. I looked at the guy and said I had ordered 3 sides of pickles. HE ROLLS HIS EYES AND THEN TELLS THE GUY NEXT TO HIM TO GET 2 SIDES OF PICKLES. I’m sorry what in the H-E- double hockey sticks did I do to you, sir???I hate to say it but the Troup locations gives me an extra side of pickles when I ask for one.If anyone read this people help these poor workers out with the apparent pickle famine they are going through.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Grilled Chicken, Sauce
We had my grandsons birthday here He loves Chick-fil-A ❤️ It was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, Chick-Fil-A Chicken Sandwich, Sauce
Always surprises me how truly good they are at what they do. And frankly comparing most fast food, a bargain.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Drive thru is quick and they always get your order right.
Atmosphere: 5
Food: 5
Service: 5
Never been in a line that was so slow. Ridiculous. Never going back to this location.
Food: 5
Service: 1
Great service.
Atmosphere: 4
Food: 5
Service: 5
Always a great choice order on app, pickup curbside mid day busy times. Delicious ?Update was sooo busy couldn't select curbside but able to go thru drive thru to get our online order, not too badLove, love, love app order and curbside pickup tired after a late baseball game, Thank you for quick service for a large 5 in family order!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwiches & Fries, Deluxe Chicken Sandwich, Grilled Chicken Sandwich, Chick-Fil-A Waffle Potato Fries, Sauce
Love chick Fila, who doesn't?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich