Chicken Express

6363 Old Jacksonville Hwy, Tyler
(903) 561-1003

Recent Reviews

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Joaquin Ortiz

Spicy tenders and fried pickles. Nuff said. Go get em

6/21/25
Still the best chicken spot in town. Love some CE

Pamela Wilson

Best gallon TEA...

J Pollard

Running around town all day.
Make it a must stop. Great Food, Friendly People.. when I bring Dinner Home there are always lots of smiles.
Thank you Chicken Express.

#GreatChicken #SuperFriendly #FriesSides-n-Rolls #LunchDinner

Kevin Black

Screwed up the order. Food was crap.
When they're on, the food is decent, not good, decent.

The other 7 days of the week, you hand them $40 to align, watch em not gaf and send you on your way.

TRASH. We really need another chicken option on this side of town

Atmosphere: 1

Food: 1

Service: 1

John Ross

Went through the drive-through (12-30-24) to get a four piece tender meal with fries. Expecting the standard fair for a chicken tender meal I was sorely mistaken. The french fries taste like fry oil, and the chicken tenders were much the same as if they had been dwelling in the grease for far too long. My yeast roll was smooshed so flat inside of the box you would have thought it was a pancake. The service at the window was nice. The young lady was very kind at the window and the order came out fast, but the food was terrible if I could give negative stars, I would

Food: 1

Service: 5

Jeannie Weaver

Great drive thru chicken & ice tea

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Mashed Potatoes, Express Tendere

Brionna Williams

The worst Customer Service you will ever experience in your life! You would think so poor would come from teenagers but it is actually middle age individuals who could care less about your experience your dollar or your day! The food is extremely cold and over priced! They use at least 2 to 3 day old grease! The employees were the the same clothes every day and wash them! The food gets zero stars!

Atmosphere: 1

Service: 1

Corrie Blackshear

The food is generally what I'd expect, but customer service is spotty.

Food: 4

Service: 2

Clint Clawson

Very rude lady taking my order. Using her fingers to point instead of talking. 1 29 pm today.

Atmosphere: 1

Food: 1

Service: 1

Susan Morales

Been a few times, food has never been fresh.

Atmosphere: 1

Food: 1

Service: 1

Melodie Wilson

Great customer service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rolls

Michelle DI

From the first time I had the fish, I've loved this place. You have to wait a few minutes because they fry it fresh, but it's worth the wait! Lil hot sauce and dip into that tarter sauce is heaven ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fish, Rolls

CHARLES Ashcraft

Got two chicken breast, totally cremated not a good experience will not return also everything else very greasy

Atmosphere: 3

Food: 1

Service: 3

Curt JK

I love chicken express but I will not go back to this location. I got the family tenders with sides. First, the tenders were extremely over cooked. Very hard and dry. Second, we told her what sides we wanted and she said we only get one side. I pointed at the sign above her head where it clearly says two sides with the 20 piece meal. and she still insisted that we only get one side.
I will continue to be a customer but not at this location.

Atmosphere: 4

Food: 1

Service: 1

Recommended dishes: Rolls, Gravy, Supposed to Be Chicken Tenders Heavily Battered and Greasy Is What It Was

Jose Suarez

Terrible service got yelled at as soon as I went to order

Atmosphere: 2

Food: 3

Service: 1

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