Chipotle Mexican Grill
4751 S Broadway Ave, Tyler
(903) 534-6266
Recent Reviews
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The dirtiest chipotle I’ve ever been to. No attention to cleanliness in the dining room. Every time I go it’s always dirty hopping it gets better but it’s always the same.
Atmosphere: 1
Food: 4
Service: 3
Very fast service and good tasting fast food.
Atmosphere: 4
Food: 5
Service: 5
This is the first time I've eaten here. I had a bowl with carne asada,white rice, black beans, fajita veg, sour cream, tomatoes and cheese. So flavorful! 10 out of 10!
Atmosphere: 5
Food: 5
Service: 5
Great food. This location was very busy, but the wait was negligible. Staff kind. I recommend this restaurant.
Atmosphere: 5
Food: 5
Service: 5
Ordered in the app for pickup to go. Ordered the high protein bowl and chips and guacamole. Order was ready on time. The food all tasted good.
Atmosphere: 4
Food: 4
Service: 4
Was trying to pick up a mobile order for a friend. I asked if this was the pick up area because I saw a bunch of orders sitting on the counter, and the employee looked at me with disgust and walked away saying she was busy. Really wild response to a yes or no question. I think she thought I was a door dasher or something? Not okay either way. I’ve worked food service for 5 years and I get being busy or it being hectic but I’ve never been treated with that level of contempt.
Atmosphere: 1
Service: 1
What happened to the nice customer service and cleanliness? I don’t remember chipotle being like this.
Atmosphere: 3
Food: 4
Service: 3
Food great spicy 🔥
Atmosphere: 4
Food: 4
Service: 4
We bought a $20 bowl from this location for the third time, and it was raw. Rice this not fair
Burrito steak quality was very bad, the portion of meat was very low.
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
They forgot my tortilla on the side and still charged me for it. Very lame of them
Atmosphere: 4
Food: 2
Service: 2
Great food as always
Atmosphere: 3
Food: 5
Service: 5
Food was hot, great flavor, and bowls were filled nicely.
Atmosphere: 4
Food: 5
Service: 3
Mr. Delgado I was just in your establishment at 6:30 to order some food for takeout. There was only one table with 3 ladies sitting and 2 gentleman outside. I approached the lady who was preparing my bowl and began my order. As she was working 2 younger gentleman just watched and made comments to each other and laughed. Then one of the gentleman corrected her on how many pieces of foil to use. The gentleman then asked me what I wanted and again they laughed. I asked if there was something wrong only to be completely ignored. I then told him 3 times about what I wanted and again I was ignored. Clearly what I was wanting was of little to no importance but they continued to laugh with each other. I realize that the bar for customer service is low but this was completely unacceptable or I guess I should ask you sir. To add insult to an already annoying experience two girls busy looking at pictures on their phone were too busy to look up but just gave me my total. Again is this a representation that you approve of? The drink area was a mess but I guess talking about people while making food and sharing photos is more important than actually taking pride in their work. I wanted to make you aware that the establishment that you proudly put your cards out at was at 6:30 tonight unwelcoming, unfriendly, and unprofessional. As a person that works in the community I would not want my name associated with the front line except for the lady who started my order.
Atmosphere: 1
Food: 4
Service: 1
The rice is hard and not cooked. Maybe take time out to cook the rice this is the brown rice that I had in my bowl .
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