Church's Texas Chicken
822 W Gentry Pkwy, Tyler
(903) 595-2281
Recent Reviews
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Don't know what the food was like. Or the service. Everyone seemed nice. But the smell was awful. Smelled like sulphur, or gas. And the bathroom lights didn't work. If I wanted to use the bathroom, I had to turn my flashlight on. I couldn't see anything else about the bathroom. There was toilet paper and running water. But I didn't stay to see anything else.
Atmosphere: 1
If you're short-staffed and/or choosing not to take drive thru orders then the least you could do is put a note up saying that so cars can choose to leave or come inside and not sit there waiting in a line for someone to talk to them one car at a time. This is one of the reasons I don't go to Church's but unfortunately it what exactly what my son wanted for his birthday so we went.
Atmosphere: 1
Food: 3
Service: 1
Hot food. great people
Atmosphere: 5
Food: 5
Service: 5
I love my churches chicken 🐔
Atmosphere: 5
Food: 5
Service: 5
Great customer service, food hot and fresh
Atmosphere: 5
Food: 5
Service: 5
I gotta have a three piece. Breast wing drumstick. My go to side are the jalapeno bombers.
Atmosphere: 3
Food: 5
Service: 5
Good job Church's Chicken you are way better than all Burger Kings and fast food places I really really like your coleslaw
Atmosphere: 5
Food: 5
Service: 5
Chicken was overcooked
Atmosphere: 2
Food: 2
Service: 2
My immediate response to my partner wants returning to the truck was I can scratch this location off my list. My favorite is having spicy chicken and there was none available. There what's some type of spice squirted on top of the chicken I purchased that was supposed to make it spicy but it tasted nothing like spicy chicken. I waited several minutes as it took five people to assemble the order for the people before me. It was difficult for one of them to break away and take my order. There was a large amount of pre-cooked chicken that was under the heat lamp. It was beginning to get dry. Cold add dry chicken has never been a favorite of mine. The customer service what's nothing like what I have experienced that other locations and I do not recommend this location for anyone who is serious about chicken
Atmosphere: 1
Food: 1
Service: 1
Yummy food and fast service
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Food was delicious. Just a long wait, young and inexperienced cashier
Atmosphere: 2
Food: 5
Service: 2
Martisha B gave the BEST customer service! Just left the drive through and she gave me the specials and coupons for another time. This lady knows how to keep customers coming back.
Atmosphere: 5
Food: 5
Service: 5
I recently visited on 7/17. Upon entering the building I get a hey y’all welcome to church’s. Felt more like family than a local restraint. Samoa, Morticia, and Scott took great care and the hospitality was phenomenal. My food was fresh and hot. I will only come to this location. Come join in the great customer service that Samoa and her gang has to offer. You won’t regret it and will leave you leaving happy and full.
Atmosphere: 5
Food: 5
Service: 5
I had a really good experience here. In the beginning the cashier was kind of rude and acted as if she did not want to be there and was annoyed with taking my order. The GM was there and she handled it very well, they made my food fresh and all over the customer service was great. The chicken could have used a bit more taste because it was kind of bland but the customer service was so good I’ll be back just for that and give another chance. I hope this management stays around because from my understanding this store has a bad rep, I am thinking she can turn it around! Great experience. 10/10!
Atmosphere: 5
Food: 2
Service: 5
Met the people and gave me amazing hospitality and service
Food like always 10/10
Atmosphere: 5
Food: 5
Service: 5
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