El Norteño Restaurant
1027 E NE Loop 323, Tyler
(903) 630-6474
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
OUTSTANDING! OVERALL A 10 OUT OF 10! VERY CLEAN, FRIENDLY SERVICE, AMAZING FLUFFY PANCAKES. SALSA WAS DELICIOUS. MEAT TENDER. OUR WAITRESS WAS SUPER SWEET! ATMOSPHERE WAS SUPER NICE AND FELT VERY WELCOMED.
Atmosphere: 5
Food: 5
Service: 5
Bring your appetite, the food and service are absolutely top shelf.
Atmosphere: 5
Food: 5
Service: 5
my husband and were looking for a new place to eat and unfortunately we chose here due to it being right down the street from where we live. This establishment says they are open until 10, which they are not. When we arrived at the restaurant it was before 9 pm. There was not but one or two people inside the restaurant so I knew we would be in and out fast. The waitress seemed a little irritated, which I didn't understand at first, but now I realize it's because everywhere online says this restaurant is open until 10, but they close at 9. So when we arrived they should have actually been closing. I would never go to a restaurant right when they are closing. When we were leaving the establishment well before 10, we let the owner know the food was great and we'd be back. All he said was "yes we close at 9/920". I called the restaurant the next day to apologize for coming in so late because I would never do that, and let them know that the website says they are open until 10. The owner of this restaurant actually went off on me until the point where I was crying lol. 😅 (I've read before he was very ugly to his employees which is why he can't keep workers. Maybe why he's so short staffed?) He said I had no compassion for the employee he had making her stay late when she was sick, saying he's the owner and he gets to choose when they close daily, things of that nature. I told him I had no clue why he was going off on me when I called to apologize for coming in so late, and notify them they may need to update their times on the website. I was not trying to complain to anyone, not posting reviews, anything. Just trying to notify straight to him. I asked my husband to come in the room while I was on the phone with the owner, and THEN the owner started apologizing and asking us to come back. Then after ending the call because I was so upset, the owner tried to call me again. I called back to him and he again was apologizing asking us to come back, saying he was the owner and needs more workers, etc. While telling him why I was upset and why I would not be coming back, he handed the phone over to a waitress instead of talking to me about the issues. I apologized to the waitress because this is not her problem to deal with and ended it at that.
Horrible management! Go anywhere else but here! Food is subpar at best. The pie they have listen is no doubt the frozen pie you can get at Walmart lol. Salsa has no spice. Chili from a can for the sauce. So many authentic Mexican food places you can go in Tyler..do not waste your money here.
Atmosphere: 1
Food: 1
Service: 1
Authentic Mexican food!
Atmosphere: 5
Food: 5
Service: 5
Excellent lunch menu. Great food and atmosphere!
Atmosphere: 5
Food: 5
Service: 5
All the food was excellent and the sour cream enchilada sauce was amazing!
Atmosphere: 5
Food: 5
Service: 5
Probably the best food I've had there birria is insanely good, there nothing but amazing people here and I hope more business can be brought there way
Atmosphere: 4
Food: 5
Service: 5
Absolutely love the food here I highly recommended it !!
Atmosphere: 5
Food: 5
Service: 5
Excellent, highly underrated restaurant! All the food is fantastic, you get a good amount, and the price is fair. The service has always been great, and the owner of the restaurant is so sweet and always greets us personally and thanks us for coming! The atmosphere is great in there, and we honestly can't recommend it enough and feel it's the best Mexican restaurant in Tyler. Well worth your visit and the money! :)
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Pretty cool place with good tacos and beer
Atmosphere: 4
Food: 4
Service: 4
Me and my boyfriend decided to try this place tonight and it was amazing! we definitely came close to closing but the staff was super polite & attentive. The owner came out to speak and thank us for coming. We ordered the gorditas fritas & it was a good portion for a good price! We will absolutely be back
Atmosphere: 5
Food: 5
Service: 5
Great food, and nice people. The owner is great. 👍
Atmosphere: 5
Food: 5
Service: 5
As a truck driver, my boyfriend and I, both truckers, make sure to eat natural food. Being a pescatarian, I prefer healthy options. I had corn tacos with onion, tilapia, and avocado. He had grilled chicken with rice beans and avocado, without cheese. Both dishes were delicious!
Atmosphere: 5
Food: 5
Service: 5
The owner a very humble man ! Is always making sure you feel welcomed and care for the Food is amazingly good authentic Mexican Food the taste and the Service are satisfied I will definitely go back w my Familia more and more to this places , I encourage everyone to visit this restaurant and experience there Family welcomed hearts and amazing food 🥳🎉🙌🏻💕
Atmosphere: 5
Food: 5
Service: 5
Loading...