KFC
3630 Troup Hwy, Tyler
(903) 534-0133
Recent Reviews
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Good food. Popcorn chicken was over cooked a little bit which is why I gave them 4 out of 5 stars.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mashed Potatoes, Fried Chicken, Dr Pepper, Chicken Tender, Gravy
Stood first in line approx. 4 to 5 mins before employee came over and said, you need help!
Purchased 12 piece bucket, received 10. No honey packets asked for 5. Sides were ALL cold. Took about 10 mins to receive order!
Atmosphere: 2
Food: 3
Service: 1
Poor performance. My order was all wrong. Hadn't been to KFC in years....now I remeber.
Food: 2
Service: 1
Order says ready. Not ready. My wife then got the wrong order. Everything seems typical for a place like KFC won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Even with knowing management (they were off this day..) and staff recognizing Me. They still messed up my order $54 worth of chicken all white meat I ordered all dark. This would've .. should've been an easy 5-4 star rating if they'd have seemed to try and get my drive thru order right. My fault for not checking till I was 40 min away opening bags in kitchen. Everyone mad because " I " ruined dinner?
Parking: Oddly shaped lot because restaurant is on a corner but plenty of parking.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: French Fries, Fried Chicken
The skin was somehow burnt but sliding off of the chicken and soggy at the same time. Chicken was overcooked and greasy
Atmosphere: 2
Food: 1
Service: 3
Kid-friendliness: Very kid friendly. Saw a kid dining with her father in one of the booths.
Wheelchair accessibility: Yes, it is wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Fried Chicken, Gravy
Was told to pull up to a spot and they would bring it out. Didn't happen after 20 minutes walked in and it was sitting on a shelf. Food was tasty but a bit cold when we got home
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Mashed Potatoes, Cole Slaw, Fried Chicken, Gravy
Food didn't taste like usual
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Mashed Potatoes
I throughly enjoyed my lunch meal. The 3 piece combo meal. The chicken was fresh and juicy. The counter manager was friendly and made me feel welcome. The food was plated nicely and the dining area was brightly lit and nostaligically appealing. If you enjoy fried chicken and delicious sides this is the place to go right off Troup Highway and Loop 323.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Cole Slaw, Fried Chicken, Gravy
Restaurantji Recommends
Probably the best customer service I’ve ever had at a KFC. Girl working the drive through on Monday around 4 was helping point things out to me on the menu I didn’t know existed. Give her a raise, she’s one of the few people who care and try at their job these days.
Atmosphere: 5
Food: 5
Service: 5
Placed an order from here, only ordered chicken sandwiches and drinks. They must have forgot straws for our drinks and they messed up our sandwiches and gave us both spicy. I would recommend a different location as they have messed up our order more than once at this point even when it's a simple order.
Atmosphere: 1
Food: 1
Service: 1
Greasy, poor service, slow service. Over priced. Grocery deli has better , cheaper, quality chicken and fix'ns.
Atmosphere: 1
Food: 1
Service: 1
Placed an order from here, only ordered chicken sandwiches and drinks. They must have forgot straws for our drinks and they messed up our sandwiches and gave us both spicy. I would recommend a different location as they have messed up our order more than once at this point even when it's a simple order.
Atmosphere: 1
Food: 1
Service: 1
The best service and food was great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Cole Slaw, French Fries, Fried Chicken, Tender, Gravy
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