I drove 1 hour and 30 minutes from Dallas to Tyler just Krystal's! The food was made to order, it was fresh and served hot. I ordered 2 regular sliders, 2 cheeseburgers, tator tots, and a chili dog pup.
Everything was delicious and received fast, friendly service! 💯
Atmosphere: 5
Food: 5
Service: 5
Terry Schaffer
Half the food was fresh. Overall it was good.
Atmosphere: 4
Food: 3
Service: 5
James Richardson
Not bad for some slider style burgers, the Chillie Cheese Fries were a bit on the salty side, but the Onion Rings were decent. Staff was friendly, and welcoming.
Atmosphere: 4
Food: 4
Service: 5
Haylee S
Excited to have Krystal in the area. Service was friendly and fast. The food was fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Paul Mitchell
I was thrilled to learn of this Krystal location near Tyler, since the one near me in Carrollton closed many years ago. It turned out to be well worth the short detour off I-20 on the way to Louisiana, and the burgers were just like I remembered them back in my college days in Mississippi. My son enjoyed them as well. There was a bit of a wait due a large order, but no worries! Thanks, and I hope to return on my next trip through town.
Atmosphere: 4
Food: 5
Service: 4
Tj
Ashley and Francisco rocked it tonight!!! Friday the 19th. They knocked it out the park! Thank y’all for all you do!! Keep up the great work!!!
Atmosphere: 5
Food: 5
Service: 5
Anna Lazenby
I love Krystal burger & the food, but both times I’ve been I’ve sat in the drive thru for 20 or more minutes.
It’s hard to hear them talk through the speaker, and it must be hard for them to hear us based on how many times we had to say what we want.
I’m truly disappointed because of how much I love the place… I get such slow service, it makes me not want to return cause I don’t want to wait for 20+ minutes for fast food when I’m the only one in the line.
Atmosphere: 2
Food: 4
Service: 1
Robert Clark
We made the drive up from Houston and Krystal did not disappoint. It was the same nostalgic flavor. It had been a over 15 years since I'd had them. IYKYK
Atmosphere: 5
Food: 5
Service: 5
Buckfumbler
Better than the other sliders you find in the freezer.
Atmosphere: 5
Food: 5
Service: 5
Jamie Plant
Do not go here people! They do not have enough staff! I pulled into the drive thru. Crickets no response. The drive thru locks you in so you can’t leave. After 10 minutes I piled up to the drive thru. Was told it’s gonna be a while. That stinks too it was my first time trying them.
I dropped in on 11.13.25 & was VERY impressed! Growing up on the east coast had me eating Krystals for decades & this location delivered! Burgers were great & buns were moist. Fries were good too. VERY clean location & staff was prompt, friendly & courteous. It's a 2-hour drive from where I live in Dallas, but I will definitely stop in when I'm in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, French Fries
Scott Nelson
Today was my first day going there. The food was excellent and the service was great!
Atmosphere: 5
Food: 5
Service: 5
RYAN KING
I was overjoyed when Krystal burger opened months ago. Their little burgers reminded me of White Castle and their prices are great. Recently it took half an hour to get an order of two sliders and a patty melt. I was the only customer in the drive through. The fries were soggy and colt, the burgers were sad and stale.
Note that this was right at lunch time and NOBODY was there ordering food. Krystal will not last much longer at this rate.
R.I.P. Krystal
Atmosphere: 1
Food: 1
Service: 1
Sam
I don’t usually take the time to write reviews for fast food, but Norma at Krystal’s absolutely deserves a shoutout. The restaurant was spotless, the service was beyond friendly, and she went out of her way to make sure everything was perfect. I ordered the spicy chicken, and it was hands down the freshest, best Krystal’s meal I’ve ever had. Norma’s kindness and attention to detail really stood out — she turned a quick stop for lunch into such a genuinely pleasant experience. Give that woman some recognition — she’s the kind of person who makes you want to come back!
I drove 1 hour and 30 minutes from Dallas to Tyler just Krystal's! The food was made to order, it was fresh and served hot. I ordered 2 regular sliders, 2 cheeseburgers, tator tots, and a chili dog pup.
Everything was delicious and received fast, friendly service! 💯
Atmosphere: 5
Food: 5
Service: 5
Half the food was fresh. Overall it was good.
Atmosphere: 4
Food: 3
Service: 5
Not bad for some slider style burgers, the Chillie Cheese Fries were a bit on the salty side, but the Onion Rings were decent. Staff was friendly, and welcoming.
Atmosphere: 4
Food: 4
Service: 5
Excited to have Krystal in the area. Service was friendly and fast. The food was fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
I was thrilled to learn of this Krystal location near Tyler, since the one near me in Carrollton closed many years ago. It turned out to be well worth the short detour off I-20 on the way to Louisiana, and the burgers were just like I remembered them back in my college days in Mississippi. My son enjoyed them as well. There was a bit of a wait due a large order, but no worries! Thanks, and I hope to return on my next trip through town.
Atmosphere: 4
Food: 5
Service: 4
Ashley and Francisco rocked it tonight!!! Friday the 19th. They knocked it out the park! Thank y’all for all you do!! Keep up the great work!!!
Atmosphere: 5
Food: 5
Service: 5
I love Krystal burger & the food, but both times I’ve been I’ve sat in the drive thru for 20 or more minutes.
It’s hard to hear them talk through the speaker, and it must be hard for them to hear us based on how many times we had to say what we want.
I’m truly disappointed because of how much I love the place… I get such slow service, it makes me not want to return cause I don’t want to wait for 20+ minutes for fast food when I’m the only one in the line.
Atmosphere: 2
Food: 4
Service: 1
We made the drive up from Houston and Krystal did not disappoint. It was the same nostalgic flavor. It had been a over 15 years since I'd had them. IYKYK
Atmosphere: 5
Food: 5
Service: 5
Better than the other sliders you find in the freezer.
Atmosphere: 5
Food: 5
Service: 5
Do not go here people! They do not have enough staff! I pulled into the drive thru. Crickets no response. The drive thru locks you in so you can’t leave. After 10 minutes I piled up to the drive thru. Was told it’s gonna be a while. That stinks too it was my first time trying them.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Burger too soggy, pickles not crisp.
Atmosphere: 2
Food: 2
Service: 2
I dropped in on 11.13.25 & was VERY impressed! Growing up on the east coast had me eating Krystals for decades & this location delivered! Burgers were great & buns were moist. Fries were good too. VERY clean location & staff was prompt, friendly & courteous. It's a 2-hour drive from where I live in Dallas, but I will definitely stop in when I'm in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, French Fries
Today was my first day going there. The food was excellent and the service was great!
Atmosphere: 5
Food: 5
Service: 5
I was overjoyed when Krystal burger opened months ago. Their little burgers reminded me of White Castle and their prices are great. Recently it took half an hour to get an order of two sliders and a patty melt. I was the only customer in the drive through. The fries were soggy and colt, the burgers were sad and stale.
Note that this was right at lunch time and NOBODY was there ordering food. Krystal will not last much longer at this rate.
R.I.P. Krystal
Atmosphere: 1
Food: 1
Service: 1
I don’t usually take the time to write reviews for fast food, but Norma at Krystal’s absolutely deserves a shoutout. The restaurant was spotless, the service was beyond friendly, and she went out of her way to make sure everything was perfect. I ordered the spicy chicken, and it was hands down the freshest, best Krystal’s meal I’ve ever had. Norma’s kindness and attention to detail really stood out — she turned a quick stop for lunch into such a genuinely pleasant experience. Give that woman some recognition — she’s the kind of person who makes you want to come back!
Atmosphere: 5
Food: 5
Service: 5
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