Laurel and Pearl Bakery

Very organized and professional. If you like French pastries, you should enjoy this establishment. My wife really liked the aesthetic.

Atmosphere: 5

Food: 5

Service: 5

I will never be able to eat another donut ever again! The frenchies changed my life! The girl behind the counter helping me was amazing and the cafe is adorable!

Atmosphere: 5

Food: 5

Service: 5

Laurel & Pearl in Tyler, TX is a true gem tucked inside a shopping center with a high-end vibe. The space itself is small but beautifully curated—whimsical wall art, cake stands displayed along the back wall, and an inviting atmosphere that makes you feel like you’ve stumbled on something special.

The food? Absolutely unforgettable. Every bite tastes like it was created with love and care—flavors so good you’ll find yourself thinking about them long after it’s over. It’s the kind of food that lingers in your memory, the kind you dream about.

We actually drove in from Dallas based solely on TikTok buzz, and it was worth every mile. Not a shred of disappointment—only delight. Meeting the owner was an added bonus: She was warm, engaging, and genuinely thrilled to hear we enjoyed our experience. Their joy at going viral is well-deserved, and their passion shines through in every detail.

Laurel & Pearl is more than a place to eat—it’s an experience. Worth every penny, every bite, and every trip. If you’re anywhere near East Texas, do yourself a favor and go.

Atmosphere: 5

Food: 5

Service: 5

This is such a lovely place to go for a girl's breakfast/brunch. The specialty items they have on hand make even a ordinary day feel special. They also have items that they will make when ordered. Definitely a place to check out!

Atmosphere: 5

Food: 5

Service: 5

I never felt so out of place I felt so so unwelcome. No one spoke to me or try to help me once I order the girl did not even wanted to look my way as I was paying. Never coming back

Atmosphere: 1

Food: 2

Service: 1

Great experience; outstanding environment and scrumptious pastry! Update: I tried more delicious and beautiful things!

Atmosphere: 5

Food: 5

Service: 5

My daughter and I visited today and ordered a latte, a refresher, a baby cake, and a coffee cake with the intention of enjoying them in-house. Unfortunately, when I went to take a bite of the coffee cake, I discovered a bug on it.

I brought it to the counter and informed the staff. I was asked if I wanted something else instead, to which I politely declined. The response I received was a simple, “Okay,” without any apology or acknowledgment of the issue. I was a bit taken aback and returned to my seat.

After a few minutes, I approached the counter again to ask if I could receive a refund. The staff member replied, “I’m not sure, I’ll have to ask,” smiled, and then made no effort to follow up. Once again, I returned to my seat. After some time passed with no update, I went back to the counter and asked a second time. I was told, “We refunded you already,” though no one had told me. I requested a receipt to confirm the refund, which was provided. The staff member then asked if I needed anything else and said, “Thank you, have a good day,” in a tone that made me feel as though I were inconveniencing her.

At no point did a manager or owner come to speak with me, nor did any employee express concern or apologize for the fact that there was a bug in my food. I left feeling dismissed and uncomfortable, as if I were a burden rather than a valued customer. The lack of accountability and empathy was disappointing.

Atmosphere: 1

Food: 1

Service: 1

Very disappointing experience — multiple times.

I’m extremely disappointed with this bakery. They advertise their special fried donuts, the “beignets,” available only on Tuesdays — three per serving, fresh and made that day. But every time we drive out there on a Tuesday — usually around 10 or 11 AM — they’re already sold out. The bakery is open from 8 AM to 4 PM, so how does it make sense to say beignets are “available on Tuesdays” when they’re basically gone by mid-morning?

This has happened to us five times already. We drive 30 minutes one way just for those beignets, and there’s nothing left. What are they selling from 11 AM to 4 PM if the Tuesday special is already sold out?

It’s not just Tuesdays. One Friday, I arrived exactly at 11 AM hoping to try their famous European-style donuts — one of the main things they’re known for. But there were no donuts on the shelves at all, just some macarons and chocolate cookies. When I asked what they were selling now until closing, they said they were “super busy in the morning and sold everything.”

Please make more. You’d rather end the day with a few extras than consistently disappoint people who go out of their way to visit you. My son cried that day, and again today, when we came hoping for those donuts and found nothing.

Terrible planning. Very poor customer experience. We won’t be coming back anytime soon.

⭐ One star only for the beautiful interior and how clean the place is. Design and cleanliness are great — but that’s not enough to keep customers coming back.

My husband and I tried Laurel & Pearl Bakery for the first time last weekend. We both got a Frenchie and it was amazing. We will definitely be back trying more! It’s such a little gem of a bakery!

Atmosphere: 5

Food: 5

Service: 5

This is the best bakery/cafe in Tyler by leaps and bounds. The Frenchies (filled cronuts) are awesome, great coffee, friendly staff, impeccably clean, and the macarons are pretty tasty too.

I've only been once, but loved everything I tried and can't wait to return.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Macaroons, Doughnut, Drip Coffee

They were so sweet and welcoming the strawberry croissant was very good we liked everything we got will be back for sure ❤️

Atmosphere: 5

Food: 5

Service: 5

10/10 everything we got was absolutely delicious.
chicken salad plate, 2 frenchies (strawberry cheesecake and chocolate sprinkle), honey lavender oatmilk latte. Will be a new regular here 🖤

Atmosphere: 5

Food: 5

Service: 5

In Tyler for a work trip and I stopped in because Google said they had gluten free options. One of the best gluten free cookies I’ve ever had! WOW!

Edit: I don’t know how to reply to the owners response but I had a gf chocolate chip cookie and it was sooooo good! As someone who can’t eat gluten I feel like I often get the short end of the stick so I’m so glad yall put so much thought and care into it! I might go back today for another one! Haha!

Atmosphere: 5

Food: 5

Service: 5

I originally discovered this place through the “Too Good 2 Go” app. I paid $5.99 for a random surprise bag of goodies totaling about $20 worth. I’m so glad I did! Now I look forward to ordering from here on the app and even purchasing additional items to try that aren’t included because it’s just THAT good! The staff is so friendly, inviting, and helpful. Can’t wait to see what’s in my next goodie bag. Thanks Laurel & Pearl!

Atmosphere: 5

Food: 5

Service: 5

The French donuts here are amazing. I went for National Donut Day and couldn't have been happier with my choices.

Atmosphere: 5

Food: 5

Service: 5