Ordered a pizza and 2 liter to go. The pizza had minimal toppings and toppings were only on one side for some reason. They forgot to give the dasher the two liter as well. Disappointing.
Atmosphere: 1
Food: 1
Service: 1
Empress Ino
Ordered a garden cheese pizza, waited for one whole hour still they didn't start to make the pizza. It took another hour to serve the pizza.
Atmosphere: 2
Food: 4
Service: 1
Sarah Byrd
Best pizza in tyler. Great deals too.
Atmosphere: 5
Food: 5
Service: 5
madison bristow
Best pizza place around. The owners are super nice and accommodating!!
Atmosphere: 5
Food: 5
Service: 5
Peter Dutcher
Have not had pizza from this restaurant for several years, don't know why. The pizza I had today was some of the best pizza in East Texas.
Atmosphere: 5
Food: 5
Service: 5
Callisto Blythe
Delivious food!! At first I was frustrated, but recieved great service that made all the difference. I ordered for delivery and after not receiving my pizza 17 minutes past the estimated time I called and was told I'd have it in hand in 12 minutes. When my delivery driver arrived, items were missing and he promised to return with them. When he made it back with the missing items, he didn't have change, but after I called the store again I learned they were short staffed and he wasn't usually a driver! They acted fast, helped me get credits tied to my number, and the food is amazing!!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheese Sticks
Bill O
Great service and food. Triple pepperoni pizza was awesome.
Only rant is that I could not order ahead and set a time. Said location not accepting orders.
Atmosphere: 5
Food: 5
Service: 5
Gaylene Ripley
Cost $5.00 more for what I get at Topps.
Atmosphere: 4
Food: 2
Service: 4
Dennis Wideman
I order pizza on their online app at 9:45 pm on Wednesday night. I sent my son to pick it up only to be told that my money was refunded because they were close and Google says they don't close until 10 p.m. so No thank you I will take my business elsewhere and I even tried calling the store to talk to a manager only to be hung up on.
Recommended dishes: All Meat Pizza and Cheesy Garlic Bread, The Works Pizza, Pepperoni and Jalapeño Pizza, Meat Lovers Pizza
A
Let me tell you, I am really not much of a pizza person but I will gladly order a pizza from here anytime. The food is great! What makes it even better is the friendly staff. I will definitely be coming back. Highly recommend! :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Melt Pizza
Dulce Quintana
Went in on 06/25/24 Greg was super nice and made my pizza so good I had a coupon for the large pepperoni so good. Very clean inside and restroom. I used to wash my hands after playing with the chalkboard they have. Fun and interactive for my toddler. They also have a tv inside and I watched the country show on ABC.
We were very tired and had been traveling all day . Not only were they open late but very pleasant and provided excellent service.
Atmosphere: 5
Food: 5
Service: 5
Destanie Seavolt
Absolutely disgusting customer service at this location, that is allowed by management/ownership. The hours posted online and in the app are until 11pm daily. They allow you to place pizza orders up until that time. This is now the second time that I have placed a to go order (over $20) and it has not been fulfilled. I arrive at the designated time or around that time which was 10:15pm-10:30pm. I have receipt proof of the time for pick up. Upon arrival, the doors were locked and 3 male individuals were standing in the lobby. One had a black shirt on, which means he was management. After knocking and explaining I have a pick up order (with receipt) the heavy-set gentleman approached the door (without opening it) and began screaming at me. I had my young child in the car with me while this was happening, which made me fear my safety. He began screaming saying they are closed and he’s throwing my order away, which we all knew he was taking it home which is probably why he was so mad. I again, tried explaining they say OPEN online on ALL platforms and when I placed my order at 9:45PM-10PM, I was never contacted in any type of way to say they are closed or can help me when they are open again. Actually, there was no error message at all. I’ve worked in the restaurant industry for years, including managing Papa Murphys for a while and I know how all of this works. If the hours were correct online, it would not let me place an order 15 minutes before closing time. Instead of an apology and coming the next day to spend my money, I was screamed at by a very rude individual, right in front of management as he looked like he didn’t even know what he was doing or how to handle the situation. Keep in mind I’m a young 26 year old woman, at 10:30 at night, not much of a threat. I have already reported this incident to HR and will continue to share my negative review as how I was treated that night was completely uncalled for and disrespectful. This place needs a whole new staff, as there have been small issues each time I have came but gave them the benefit of the doubt. I really hope they can get it together, there are so many pizza options in town with impeccable customer service that I will happily go to and relay my family and friends too.
Pizza is here decent.
Atmosphere: 4
Food: 4
Service: 5
Ordered a pizza and 2 liter to go. The pizza had minimal toppings and toppings were only on one side for some reason. They forgot to give the dasher the two liter as well. Disappointing.
Atmosphere: 1
Food: 1
Service: 1
Ordered a garden cheese pizza, waited for one whole hour still they didn't start to make the pizza. It took another hour to serve the pizza.
Atmosphere: 2
Food: 4
Service: 1
Best pizza in tyler. Great deals too.
Atmosphere: 5
Food: 5
Service: 5
Best pizza place around. The owners are super nice and accommodating!!
Atmosphere: 5
Food: 5
Service: 5
Have not had pizza from this restaurant for several years, don't know why. The pizza I had today was some of the best pizza in East Texas.
Atmosphere: 5
Food: 5
Service: 5
Delivious food!! At first I was frustrated, but recieved great service that made all the difference. I ordered for delivery and after not receiving my pizza 17 minutes past the estimated time I called and was told I'd have it in hand in 12 minutes. When my delivery driver arrived, items were missing and he promised to return with them. When he made it back with the missing items, he didn't have change, but after I called the store again I learned they were short staffed and he wasn't usually a driver! They acted fast, helped me get credits tied to my number, and the food is amazing!!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheese Sticks
Great service and food. Triple pepperoni pizza was awesome.
Only rant is that I could not order ahead and set a time. Said location not accepting orders.
Atmosphere: 5
Food: 5
Service: 5
Cost $5.00 more for what I get at Topps.
Atmosphere: 4
Food: 2
Service: 4
I order pizza on their online app at 9:45 pm on Wednesday night. I sent my son to pick it up only to be told that my money was refunded because they were close and Google says they don't close until 10 p.m. so No thank you I will take my business elsewhere and I even tried calling the store to talk to a manager only to be hung up on.
Restaurantji Recommends
No joke, best pizza in town.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All Meat Pizza and Cheesy Garlic Bread, The Works Pizza, Pepperoni and Jalapeño Pizza, Meat Lovers Pizza
Let me tell you, I am really not much of a pizza person but I will gladly order a pizza from here anytime. The food is great! What makes it even better is the friendly staff. I will definitely be coming back. Highly recommend! :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Melt Pizza
Went in on 06/25/24 Greg was super nice and made my pizza so good I had a coupon for the large pepperoni so good. Very clean inside and restroom. I used to wash my hands after playing with the chalkboard they have. Fun and interactive for my toddler. They also have a tv inside and I watched the country show on ABC.
Kid-friendliness: Chalkboard
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fiery Cheezybread, Pepperoni Melt Pizza
We were very tired and had been traveling all day . Not only were they open late but very pleasant and provided excellent service.
Atmosphere: 5
Food: 5
Service: 5
Absolutely disgusting customer service at this location, that is allowed by management/ownership.
The hours posted online and in the app are until 11pm daily. They allow you to place pizza orders up until that time. This is now the second time that I have placed a to go order (over $20) and it has not been fulfilled. I arrive at the designated time or around that time which was 10:15pm-10:30pm. I have receipt proof of the time for pick up. Upon arrival, the doors were locked and 3 male individuals were standing in the lobby. One had a black shirt on, which means he was management. After knocking and explaining I have a pick up order (with receipt) the heavy-set gentleman approached the door (without opening it) and began screaming at me. I had my young child in the car with me while this was happening, which made me fear my safety. He began screaming saying they are closed and he’s throwing my order away, which we all knew he was taking it home which is probably why he was so mad. I again, tried explaining they say OPEN online on ALL platforms and when I placed my order at 9:45PM-10PM, I was never contacted in any type of way to say they are closed or can help me when they are open again. Actually, there was no error message at all. I’ve worked in the restaurant industry for years, including managing Papa Murphys for a while and I know how all of this works. If the hours were correct online, it would not let me place an order 15 minutes before closing time. Instead of an apology and coming the next day to spend my money, I was screamed at by a very rude individual, right in front of management as he looked like he didn’t even know what he was doing or how to handle the situation. Keep in mind I’m a young 26 year old woman, at 10:30 at night, not much of a threat. I have already reported this incident to HR and will continue to share my negative review as how I was treated that night was completely uncalled for and disrespectful. This place needs a whole new staff, as there have been small issues each time I have came but gave them the benefit of the doubt. I really hope they can get it together, there are so many pizza options in town with impeccable customer service that I will happily go to and relay my family and friends too.
Atmosphere: 1
Food: 3
Service: 1
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