McDonald's

12881 FM14, Tyler
(903) 526-5168

Recent Reviews

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Neal Hollingsworth

The food was hot and the people do their job well to be younger people. The only thing is the confusion on the 20 piece meal. One set gives you a drink and the othwr folks dont so thats why I gave it 4 stars or I would have gave them 5

Atmosphere: 4

Food: 5

Service: 4

Danger Scope

If I could give this McDonald’s a 0 I would they are rude and disrespectful to there customers slammed the drive through window closed in my mother in laws face when she asked one of the workers a question and if your wondering why your food is taking so long or cold probably because you have young kids running around doing what ever they want to do and no manager to step up and tell them otherwise we will not be returning back to this location after this

Atmosphere: 1

Food: 1

Service: 1

Ivan Olalde

Had a large order, 2 quarter pounder meals, and 2 fish o filets. Only got 1 quarter pounder meal and the 2 filet o fish, when I went back all they made was the burger. On top of that they were having a meeting with only a few people in the kitchen. I’m assuming that’s why they missed a whole meal, either way that’s not how you run a business.

Atmosphere: 1

Food: 1

Service: 1

Justin Smith

Mcdonalds here scammed me 8:27 am oct 31 25. everyone only getting monopoly pieces on certain menu items I didnt get one with my drink or hash brown the game has not ended yet. Worker even admitted the game has not yet ended

Atmosphere: 1

Food: 1

Service: 1

Jason Caldwell

Long wait time for food for it just to be substandard at best. The staff and manger seem to be bothered that there was customers. On a positive note it did seem clean.

Atmosphere: 3

Food: 2

Service: 1

Roberto Gomez

Friendly staff but two things , forgot an item of my order. Also staff took the time in the world to acknowledge me sitting waiting to order .

Atmosphere: 2

Food: 2

Service: 5

Rafael Dominguez

Free much. What you would expect from a McDonald's at the time I arrived. It wasn't too busy, so my food was served. Pretty quick restrooms were clean and the atmosphere was great.

Lovell Lewis

Great restaurant and service

Atmosphere: 4

Food: 4

Service: 4

Rolando Farinas

I never never see so many nasty employees in this McDonald's nasty people12881 fm 14 Tyler tx

Service: 1

angus smith

For some reason in the morning there card machine never work or they are out of what you want. Just get the feeling they don’t want to do anything

Larry Drum

Food was good. But you've got 3 employees in here running around the dining room like pre-teens. Running, grabbing each other screaming, etc. This is a restaurant, not a playground. Management just ignoring it all never coming out from the kitchen.

Atmosphere: 1

Food: 4

Service: 1

Hannah G

Just had knee surgery this morning- on the way home I had to get something to eat I was beyond hungry. We ordered and all was fine until we paid and they asked to park us. Usually I’m fine with it but today I said no, I’m in too much pain and explained I just got out of the OR from having surgery and from there I was treated horribly and they had tried to make me leave without most of my order. Also never gave me a receipt so I could complain through McDonald’s. The manager is horrible and so was the man at the window.

Atmosphere: 1

Food: 1

Service: 1

Conejo

In need of new overnight staff. Slowed fast food ive had and customer service is below average

Atmosphere: 2

Food: 3

Service: 1

Melissa Cummings

I asked to make sure my fries refreshed and hot. Was told they would be hot considering that they just started doing lunch when I got my food. It was cold.

Atmosphere: 2

Food: 1

Service: 5

V Hunter

Got the order wrong and even with the receipt they acted like it was me that was in the wrong. Terrible attitudes.

Atmosphere: 1

Food: 3

Service: 1

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