McDonald's
2034 E SE Loop 323, Tyler
(903) 593-7951
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
They need better vetting practices and monitoring what their employees are doing. It is by far the worst I've encountered at any of the franchises.
Love the food customer service super good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: McDonald's Chicken Mcnuggets, Mcchicken, Chocolate Chip Cookie
This McDonald's is slllloooowwwww. Food was not hot thru the drive either.
Atmosphere: 1
Food: 1
Service: 1
The only thing worse than the food is the service. Ordered through the app. Waited 15 minutes at the curbside parking spaces. Had to go inside to get our food after waiting about 15 more minutes. There was no one even at the front of the restaurant to wait on anyone or help anyone where there were multiple people with issues. When we finally got our food it was cold as it had sat in the back forever and the ice had melted in our drinks. Will not be back to this location. I would avoid this location as long as possible
Atmosphere: 2
Food: 1
Service: 1
Ordered two sausage McGriddles with bacon and cheese no egg and they charged me for the sausage gave me none though on both sandwiches and then still put egg on it. Is it that hard to follow direction or are you guys just hiring idiots.
Atmosphere: 1
Food: 1
Service: 1
Multiple employees standing around on their phones during an extremely busy time, and couldn’t acknowledge my presence.
The little Hispanic girl just sat there on her phone at the window for 5-10 minutes refusing to aknowlwge me or take my $3 payment for a mcchicken and small fry. And no one was in front of me and 5 cars behind me. Both windows were clueless on my order. Very unprofessional.
Atmosphere: 1
Food: 2
Service: 1
Needs new managment. They are always hiding in the back. More worried how they look instead of working and being responsible. Losing alot of business.
Atmosphere: 1
Service: 1
How is it possible that I buy a large McFlurry and they only sell me half the product? My cup is practically empty. It was gone after only four spoonfuls.
Food: 1
Service: 2
Don’t go to this McDonald’s if you want different prices in the drive-through, then what you can order in line in the store.
I eat here almost every day due to convenience being I work close to this location. Today I went through the drive-through and the gentleman was really rude in tone and my order for two cheeseburgers a small french fry and a medium drink was over $10. I never spend over seven for lunch. So I asked them to even takeoff the french fries still was not under seven dollars. Something didn’t sit right. I went into the store and was able to purchase a meal, which I even asked the gentleman if he rang it up as a meal, I went inside and spent 6. 92.. This was for two cheeseburgers, a medium french fry and a drink so I literally got a bigger drink and it was four dollars cheaper almost? This doesn’t make sense I went inside and went to talk to the gentleman at the front who I recognize his voice is the person who just took my order when he realized it was me and making a complaint. He looked his eyes up at me like he was irritated and just shook his head with Lil to no answer. I can’t even tell you what he said Other than I don’t know. So basically, if you go here, you never know what you’re gonna pay
Restaurantji Recommends
Every time they forgot to add ketchup even if i ask them, they just dont care, if i use drive thru is because i dont want walk in why is so.hard pay attention?
Atmosphere: 1
Food: 2
Service: 1
Drive thru was horrible , Im easy going , and patient but the lady in drive thru, they said shes the night manager named Angelica … she is rude and just dont understand how they have her in that position , seems shes angry always … order was wrong and just had a bad deal… bad location
the crazy part is that The big mac did not taste like a big mac , not sure what they put in it and fries seemed stale and cold
Atmosphere: 5
Food: 2
Service: 1
I hate even coming to this place but it’s the only indoor playground for the kids. But it is beyond disgusting. Staff never bring your food, they leave it on the counter. The trash is always overflowing. The floors are so dirty and nasty. No one cleans here, it is obvious. Food tastes like paper.
Atmosphere: 1
Food: 1
Service: 1
The play area was absolutely disgusting. Tables were dirty, had to ask someone for a rag to clean the table me and my family were sitting at. Trash cans full to the top, smell really bad.
Its not just the play area the main lobby had trash everywhere also. They were not even busy. This is not the first time. The last 4 times we’ve been here its been bad. One time even employees were in play area and had to have management remove them. Then they were walking around videoing themselves where our kids were, talking about how they hate their jobs. This will be our last time here because it has not changed.
Atmosphere: 1
Third and final time I will go to this location. No mocha at 7:40 am on a Saturday...might should plan better. Cashier could not hear me order, claimed the machine was broken, then shoved my card back to me. Always unpleasant at this location and always some coffee item out of stock.
Atmosphere: 2
Food: 4
Service: 2
Loading...