Don’t go to this McDonald’s if you want different prices in the drive-through, then what you can order in line in the store. I eat here almost every day due to convenience being I work close to this location. Today I went through the drive-through and the gentleman was really rude in tone and my order for two cheeseburgers a small french fry and a medium drink was over $10. I never spend over seven for lunch. So I asked them to even takeoff the french fries still was not under seven dollars. Something didn’t sit right. I went into the store and was able to purchase a meal, which I even asked the gentleman if he rang it up as a meal, I went inside and spent 6. 92.. This was for two cheeseburgers, a medium french fry and a drink so I literally got a bigger drink and it was four dollars cheaper almost? This doesn’t make sense I went inside and went to talk to the gentleman at the front who I recognize his voice is the person who just took my order when he realized it was me and making a complaint. He looked his eyes up at me like he was irritated and just shook his head with Lil to no answer. I can’t even tell you what he said Other than I don’t know. So basically, if you go here, you never know what you’re gonna pay
Jose Jr.
Every time they forgot to add ketchup even if i ask them, they just dont care, if i use drive thru is because i dont want walk in why is so.hard pay attention?
Atmosphere: 1
Food: 2
Service: 1
G. T.
Drive thru was horrible , Im easy going , and patient but the lady in drive thru, they said shes the night manager named Angelica … she is rude and just dont understand how they have her in that position , seems shes angry always … order was wrong and just had a bad deal… bad location the crazy part is that The big mac did not taste like a big mac , not sure what they put in it and fries seemed stale and cold
Atmosphere: 5
Food: 2
Service: 1
Sharla Oliver Garcia
I hate even coming to this place but it’s the only indoor playground for the kids. But it is beyond disgusting. Staff never bring your food, they leave it on the counter. The trash is always overflowing. The floors are so dirty and nasty. No one cleans here, it is obvious. Food tastes like paper.
Atmosphere: 1
Food: 1
Service: 1
Taylor Davis
The play area was absolutely disgusting. Tables were dirty, had to ask someone for a rag to clean the table me and my family were sitting at. Trash cans full to the top, smell really bad. Its not just the play area the main lobby had trash everywhere also. They were not even busy. This is not the first time. The last 4 times we’ve been here its been bad. One time even employees were in play area and had to have management remove them. Then they were walking around videoing themselves where our kids were, talking about how they hate their jobs. This will be our last time here because it has not changed.
Atmosphere: 1
Sarah Wilbanks
Third and final time I will go to this location. No mocha at 7:40 am on a Saturday...might should plan better. Cashier could not hear me order, claimed the machine was broken, then shoved my card back to me. Always unpleasant at this location and always some coffee item out of stock.
Atmosphere: 2
Food: 4
Service: 2
Michael Nace
Within a 3 mile radius of my house in Tyler Texas, you'll easily find four or five McDonald's. Interestingly, while they are all franchisees of the national brand and purchase the same ingredients to make the same food items on the menu, the experience of ordering and eating this food varies wildly among these multiple locations. I'll get around to denigrating the deplorable McDonald's of Tyler at another date, but it's worth giving honorable mention to this one. This isn't to say that the service here is perfect, but there is a core of competent and courteous people working at it that generally delivers pretty good McDonald's food with pretty good service. If you decide to go inside, the dining room is quite nice and under utilized by most patrons. If you have a choice, I would go to this McDonald's.
Atmosphere: 5
Food: 4
Service: 4
Dustin McClain
The ordering system and rewards are a nice combo. This location was quiet, open until midnight on Saturday.
Atmosphere: 5
Food: 4
Service: 4
Electric Wizard
Nasty ass McDonald's. No tp, no sanitizer wipes in the play area, sticky ass tables, piss stains on the play place areas yellow tarp to the right. Had to clean the damn toilet seat cuz it was covered in piss. They're slow as hell, so I know they've had time to clean up in here. Hell I need a tetanus shot and some bleach. This place is Nasty af, finna spray purell like holy water on my kids and everything else.
Atmosphere: 1
Service: 1
Victoria Weatherby
Got my order wrong three times in a Row. Went to curbside got Order completely wrong, Went through the drive-through and One item what I ordered and then two random things, went through again and still was missing two items. It is not that hard to look at a pice of paper and put that stuff in a bag.
All I asked was to not have onions on my burger, typically I’d just scrape them off but for some reason they put the onions under the cheese so I didn’t even notice them I had to bite into the burger to find out. I could tell i annoyed them with my requests so in my opinion this felt intentional. I would highly recommend going to another McDonald’s if you want your food made correctly
Atmosphere: 1
Food: 1
Service: 1
Brian Tex
Playscape constantly closed and team members not so friendly
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Quarter Pounder Hamburger
Maylea Higgins
When I got there with my family we went to the play room and as we did there was vomit on the ground and we were there for a good hour and half and now one came to clean it up and the play room was just as dirty
Atmosphere: 1
Food: 1
Service: 1
Aaron Arnold
Ordered a double quarter pounder with a large fry got a single patty with a medium fry and didn't even receive the other food item i Ordered absolutely garbage will be going to whataburger to get what I paid for from now on
Atmosphere: 1
Food: 1
Service: 1
Ismail Abdullah-El
SHUT THIS PLACE DOWN IMMEDIATELY. IM GOING TO CORPORATE AND THE HEALTH DEPARTMENT. IVE BEEN IN THE FOOD INDUSTRY FOR OVER 6 YRS AND I HAVE NEVER ENCOUNTERED SUCH RUDE, NON ENGLISH SPEAKING, HORRIBLE FOOD COOKING PEOPLE. IT SEEMS NOBODY LIKES THEIR JOB HERE AND ITS APPARENT. THEY DONT CARE ENOUGH TO MAKE FOOD CORRECTLY OR WEAR HAIR NETS, THEY DONT LISTEN TO WHAT YOU ARE ORDERING. THEY WILL LITERALLY GIVE YOU A TOTALLY DIFFERENT ORDER, TELL YOU TO PARK IF THEY GOT IT WRONG. HAVE A TOTAL ARGUMENT BECAUSE THEY MESSED UP AND HAVE YOU WAITING TILL THE REST OD THE DRIVE THROUGH ORDERS ARE OUT. THEN STILL HAVE IT WRONG. THE LATINO WORKERS PIC AND CHOOSE WHEN THEY CAN SPEAK ENGLISH. THEY PICK AND CHOOSE WHEN THEY WANT TO TAKE ORDERS. THEIR KETCHUP DESPINSER IS ALWAYS DIRTY CRUSTY AND EMPTY. VERY SELDOM CLEAN RESTROOM THATS WHY FLIES ARE SWARMING WHEN YOU GO TO THE RESTROOM. AND WHEN THEY DO CLEAN THE BATHROOM THEY USE TOO MUCH BLEACH. THE CHILDRENS PLAY AREA ISNT SAFE. THE ENTIRE RESTAURANT NEEDS HEALTH INSPECTION OR A GM to make a guest appearance and see for themselves. However km about to call BBB Osha and HEALTH inspectors I KNOW PERSONALLY and have this establishment either shut down till they get their act together or for GOOD! DO NOT EAT HERE EVER!!!
Don’t go to this McDonald’s if you want different prices in the drive-through, then what you can order in line in the store.
I eat here almost every day due to convenience being I work close to this location. Today I went through the drive-through and the gentleman was really rude in tone and my order for two cheeseburgers a small french fry and a medium drink was over $10. I never spend over seven for lunch. So I asked them to even takeoff the french fries still was not under seven dollars. Something didn’t sit right. I went into the store and was able to purchase a meal, which I even asked the gentleman if he rang it up as a meal, I went inside and spent 6. 92.. This was for two cheeseburgers, a medium french fry and a drink so I literally got a bigger drink and it was four dollars cheaper almost? This doesn’t make sense I went inside and went to talk to the gentleman at the front who I recognize his voice is the person who just took my order when he realized it was me and making a complaint. He looked his eyes up at me like he was irritated and just shook his head with Lil to no answer. I can’t even tell you what he said Other than I don’t know. So basically, if you go here, you never know what you’re gonna pay
Every time they forgot to add ketchup even if i ask them, they just dont care, if i use drive thru is because i dont want walk in why is so.hard pay attention?
Atmosphere: 1
Food: 2
Service: 1
Drive thru was horrible , Im easy going , and patient but the lady in drive thru, they said shes the night manager named Angelica … she is rude and just dont understand how they have her in that position , seems shes angry always … order was wrong and just had a bad deal… bad location
the crazy part is that The big mac did not taste like a big mac , not sure what they put in it and fries seemed stale and cold
Atmosphere: 5
Food: 2
Service: 1
I hate even coming to this place but it’s the only indoor playground for the kids. But it is beyond disgusting. Staff never bring your food, they leave it on the counter. The trash is always overflowing. The floors are so dirty and nasty. No one cleans here, it is obvious. Food tastes like paper.
Atmosphere: 1
Food: 1
Service: 1
The play area was absolutely disgusting. Tables were dirty, had to ask someone for a rag to clean the table me and my family were sitting at. Trash cans full to the top, smell really bad.
Its not just the play area the main lobby had trash everywhere also. They were not even busy. This is not the first time. The last 4 times we’ve been here its been bad. One time even employees were in play area and had to have management remove them. Then they were walking around videoing themselves where our kids were, talking about how they hate their jobs. This will be our last time here because it has not changed.
Atmosphere: 1
Third and final time I will go to this location. No mocha at 7:40 am on a Saturday...might should plan better. Cashier could not hear me order, claimed the machine was broken, then shoved my card back to me. Always unpleasant at this location and always some coffee item out of stock.
Atmosphere: 2
Food: 4
Service: 2
Within a 3 mile radius of my house in Tyler Texas, you'll easily find four or five McDonald's. Interestingly, while they are all franchisees of the national brand and purchase the same ingredients to make the same food items on the menu, the experience of ordering and eating this food varies wildly among these multiple locations. I'll get around to denigrating the deplorable McDonald's of Tyler at another date, but it's worth giving honorable mention to this one. This isn't to say that the service here is perfect, but there is a core of competent and courteous people working at it that generally delivers pretty good McDonald's food
with pretty good service. If you decide to go inside, the dining room is quite nice and under utilized by most patrons. If you have a choice, I would go to this McDonald's.
Atmosphere: 5
Food: 4
Service: 4
The ordering system and rewards are a nice combo. This location was quiet, open until midnight on Saturday.
Atmosphere: 5
Food: 4
Service: 4
Nasty ass McDonald's.
No tp, no sanitizer wipes in the play area, sticky ass tables, piss stains on the play place areas yellow tarp to the right. Had to clean the damn toilet seat cuz it was covered in piss. They're slow as hell, so I know they've had time to clean up in here. Hell I need a tetanus shot and some bleach. This place is Nasty af, finna spray purell like holy water on my kids and everything else.
Atmosphere: 1
Service: 1
Got my order wrong three times in a Row. Went to curbside got Order completely wrong, Went through the drive-through and One item what I ordered and then two random things, went through again and still was missing two items. It is not that hard to look at a pice of paper and put that stuff in a bag.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
All I asked was to not have onions on my burger, typically I’d just scrape them off but for some reason they put the onions under the cheese so I didn’t even notice them I had to bite into the burger to find out. I could tell i annoyed them with my requests so in my opinion this felt intentional. I would highly recommend going to another McDonald’s if you want your food made correctly
Atmosphere: 1
Food: 1
Service: 1
Playscape constantly closed and team members not so friendly
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Quarter Pounder Hamburger
When I got there with my family we went to the play room and as we did there was vomit on the ground and we were there for a good hour and half and now one came to clean it up and the play room was just as dirty
Atmosphere: 1
Food: 1
Service: 1
Ordered a double quarter pounder with a large fry got a single patty with a medium fry and didn't even receive the other food item i Ordered absolutely garbage will be going to whataburger to get what I paid for from now on
Atmosphere: 1
Food: 1
Service: 1
SHUT THIS PLACE DOWN IMMEDIATELY. IM GOING TO CORPORATE AND THE HEALTH DEPARTMENT. IVE BEEN IN THE FOOD INDUSTRY FOR OVER 6 YRS AND I HAVE NEVER ENCOUNTERED SUCH RUDE, NON ENGLISH SPEAKING, HORRIBLE FOOD COOKING PEOPLE. IT SEEMS NOBODY LIKES THEIR JOB HERE AND ITS APPARENT. THEY DONT CARE ENOUGH TO MAKE FOOD CORRECTLY OR WEAR HAIR NETS, THEY DONT LISTEN TO WHAT YOU ARE ORDERING. THEY WILL LITERALLY GIVE YOU A TOTALLY DIFFERENT ORDER, TELL YOU TO PARK IF THEY GOT IT WRONG. HAVE A TOTAL ARGUMENT BECAUSE THEY MESSED UP AND HAVE YOU WAITING TILL THE REST OD THE DRIVE THROUGH ORDERS ARE OUT. THEN STILL HAVE IT WRONG. THE LATINO WORKERS PIC AND CHOOSE WHEN THEY CAN SPEAK ENGLISH. THEY PICK AND CHOOSE WHEN THEY WANT TO TAKE ORDERS. THEIR KETCHUP DESPINSER IS ALWAYS DIRTY CRUSTY AND EMPTY. VERY SELDOM CLEAN RESTROOM THATS WHY FLIES ARE SWARMING WHEN YOU GO TO THE RESTROOM. AND WHEN THEY DO CLEAN THE BATHROOM THEY USE TOO MUCH BLEACH. THE CHILDRENS PLAY AREA ISNT SAFE. THE ENTIRE RESTAURANT NEEDS HEALTH INSPECTION OR A GM to make a guest appearance and see for themselves. However km about to call BBB Osha and HEALTH inspectors I KNOW PERSONALLY and have this establishment either shut down till they get their act together or for GOOD! DO NOT EAT HERE EVER!!!
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