Absolutely horrible customer service! Ordered a mcgriddle and oatmeal and was told to go wait in spot 4. After watching 6 car go thru the drive I backed up and finally our 2 drinks ans meal came out . I asked what took so long and she said "I was busy'. I asked to speak to the manager and she said I am the manager and turned and walked in . Once we got home we notice that we didn't even get out hash browns . I called the store and asked for the gm and was told he isn't here and hung up. How do business owners allow this to happen at location? I never leave bad reviews but wow.
Atmosphere: 1
Food: 1
Service: 1
Angelica Lemmer
McDonald's makes my Fries NO Salt perfectly EVERY time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, French Fries, Happy Meal, Cheeseburger, Mcmuffin, Bacon Egg & Cheese Biscuit, Mcdouble
Elana Richardson
They were absolutely amazing! the night crew on April 6th was so helpful and replaced everything and more I highly recommend this McDonalds <3
Atmosphere: 5
Food: 5
Service: 5
Raeleigh Sharp
Fries weren’t really fresh. They asked what sauce for my mom’s nuggets and didn’t even put any in the bag as well as napkins. But the lady who took our order was a sweetheart!
Atmosphere: 5
Food: 4
Service: 5
Kara Shrader
Incredibly slow
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: French Fries, Dr Pepper
Natalie Guynes
McDonald's what is there really to say. This one is a pain to get in and out of because it's on a busy corner. But the gentleman that took my order was so sweet. My kids were screaming brother out the car as I paid. He was not their brother but was kind to them. Order was correct. Fries not the freshest. But it was raining all day. No complaints. Nice servers everytime I've been.Kid-friendliness: It's McDonald's home of the happy meal. Kid friendly? Duh!
Not much to share. Got a McChicken + tomato & a cup of water to tide me over til later.
Atmosphere: 5
Food: 4
Service: 4
J “JB” B
Always slow! Food is cold 75% of the time! Takes them 15 minutes to make a mocha!
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Breakfast Burrito
Kimberly Hoyt
20 minutes before closing they are out of McChickens and McDoubles we could hear people laughing in the background. Bunch of kids unsupervised running this
Atmosphere: 1
Food: 3
Service: 1
Pedro Ponce
Had to wait for order taker, but workers standing around talking and in cell phones.Waited a little long for my food, not sure why.Could be worse I guess.
The food was good.10:45 PM Tuesday, no one at the inside registers to take orders, the kiosks were down, and the app would only let you order breakfast which they aren't serving at closing time.Drive thru was friendly and capable.Parking: Lots of parking in McDonald's parking lot with plenty of overflow spaces available in the shopping center's parking lot.Kid-friendliness: Indoor playground
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Big Mac, Mcmuffin, Bacon Egg & Cheese Biscuit
Christian Williams
Every single time, and I mean every single time this place disappoints. You can’t get a snack without something being wrong. Terrible customer service, Won’t work with you even if they made the mistake. This is the worst establishment that I’ve ever been to. Immediate action needs to be taken to replace management and staff at this establishment.
Atmosphere: 1
Food: 1
Service: 1
kaylee jones
We walked in and immediately got our order took by Jason. He was very nice and helpful, and he offered to make us fresh apple pies when there was none. Very very good service. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Jamie Kashon
The guy at the drive-thru was rude and had no personality and no customer service, I won't be back.
Atmosphere: 1
Food: 2
Service: 1
Drew McCuistion
I slid around on the greasy floor all through the restaurant. Might be fun for hockey, but awfully dangerous for folks who want to safely walk.
Absolutely horrible customer service! Ordered a mcgriddle and oatmeal and was told to go wait in spot 4. After watching 6 car go thru the drive I backed up and finally our 2 drinks ans meal came out . I asked what took so long and she said "I was busy'. I asked to speak to the manager and she said I am the manager and turned and walked in . Once we got home we notice that we didn't even get out hash browns . I called the store and asked for the gm and was told he isn't here and hung up. How do business owners allow this to happen at location? I never leave bad reviews but wow.
Atmosphere: 1
Food: 1
Service: 1
McDonald's makes my Fries NO Salt perfectly EVERY time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, French Fries, Happy Meal, Cheeseburger, Mcmuffin, Bacon Egg & Cheese Biscuit, Mcdouble
They were absolutely amazing! the night crew on April 6th was so helpful and replaced everything and more I highly recommend this McDonalds <3
Atmosphere: 5
Food: 5
Service: 5
Fries weren’t really fresh. They asked what sauce for my mom’s nuggets and didn’t even put any in the bag as well as napkins. But the lady who took our order was a sweetheart!
Atmosphere: 5
Food: 4
Service: 5
Incredibly slow
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: French Fries, Dr Pepper
McDonald's what is there really to say. This one is a pain to get in and out of because it's on a busy corner. But the gentleman that took my order was so sweet. My kids were screaming brother out the car as I paid. He was not their brother but was kind to them. Order was correct. Fries not the freshest. But it was raining all day. No complaints. Nice servers everytime I've been.Kid-friendliness: It's McDonald's home of the happy meal. Kid friendly? Duh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Quarter Pounder Hamburger, Chicken Mcnuggets, Double Cheeseburger
Not much to share. Got a McChicken + tomato & a cup of water to tide me over til later.
Atmosphere: 5
Food: 4
Service: 4
Always slow! Food is cold 75% of the time! Takes them 15 minutes to make a mocha!
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Breakfast Burrito
20 minutes before closing they are out of McChickens and McDoubles we could hear people laughing in the background. Bunch of kids unsupervised running this
Atmosphere: 1
Food: 3
Service: 1
Had to wait for order taker, but workers standing around talking and in cell phones.Waited a little long for my food, not sure why.Could be worse I guess.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
The food was good.10:45 PM Tuesday, no one at the inside registers to take orders, the kiosks were down, and the app would only let you order breakfast which they aren't serving at closing time.Drive thru was friendly and capable.Parking: Lots of parking in McDonald's parking lot with plenty of overflow spaces available in the shopping center's parking lot.Kid-friendliness: Indoor playground
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Big Mac, Mcmuffin, Bacon Egg & Cheese Biscuit
Every single time, and I mean every single time this place disappoints. You can’t get a snack without something being wrong. Terrible customer service, Won’t work with you even if they made the mistake. This is the worst establishment that I’ve ever been to. Immediate action needs to be taken to replace management and staff at this establishment.
Atmosphere: 1
Food: 1
Service: 1
We walked in and immediately got our order took by Jason. He was very nice and helpful, and he offered to make us fresh apple pies when there was none. Very very good service. Thank you!
Atmosphere: 5
Food: 5
Service: 5
The guy at the drive-thru was rude and had no personality and no customer service, I won't be back.
Atmosphere: 1
Food: 2
Service: 1
I slid around on the greasy floor all through the restaurant. Might be fun for hockey, but awfully dangerous for folks who want to safely walk.