Menchie's Frozen Yogurt

There was no hand soap in either restroom. The staff said the owner had been told the day before but hadn't done anything about it. They ignored my private message. So now I'm letting everyone know about the unsanitary environment.

There was no hand soap in either restroom. The staff said the owner had been told the day before but hadn't done anything about it. They ignored my private message. So now I'm letting everyone know about the unsanitary environment.

The ice-cream is so good 🤩🤩

Went into the munchies frozen yogurt last night around 9 pm and the place was disaster! Out of more than 4 flavors and empty toppings. The girl behind the counter was more interested in talking to her friend than customers. When my granddaughter and I checked out, I told the girl behind the counter I was very disappointed. Her VERY hateful response was “well we are fixing to close” ( mind you they close ant 10) and “ you could have gone somewhere else.” This clerk was completely ignoring customers asking if she had any for dairy free, sugar free etc items. As a GM of a very busy coffee bar, I COMPLETELY understand if someone didn’t show up for work, or you didn’t get a delivery of product, completely out of your control. This young lady IMMEDIATELY became hateful and obnoxious. Responding “I don’t like how you are talking to me. Mind you, my tone never changed. Nor were my words hateful. This clerk’s hateful response prompted another customer to step in. Im sure the owner or corporate would have been very disappointed in this young lady’s total disregard and disrespect being displayed in this store. I highly recommend this lady be retrained in customer service. And management review to cameras. This could very well be an excellent training opportunity.

Went with my fiancé tonight, everything was great with his but I got the hazelnut and it was absolutely bad. It tasted almost like alcohol and now I’m worried about food poisoning! Really disappointing because either the flavor is terrible or it was spoiled but I’m 95% sure it’s gone bad.

so so so expensive for mediocre. also it seemed like only ONE employee was working. they went downhill

service not so great , employees hiding in the back and the stores online orders were paused and the atmosphere of the store showed to what appeared to be closed . waited around patiently incase someone could’ve been on their lunch , with other people in the store to see if they were open and one girl came out saying “ yall have people “ to the girls in the back but it wasnt just one employee that came it was 2-3 . Felt like the service could’ve been better or they could’ve communicated that the store was closed or anything like that . Not friendly or even apologized for the wait just walked up to the register and talked in a circle.

Delicious 😊

Atmosphere: 5

Food: 5

Service: 5

Disappointed that I went and it was closed earlier than the posted time they are supposed to close.

I got off at 8pm and was craving some frozen yogurt, got to menchies at 8:20 and they were closing. 2 girls walked out and locked the front door. But it’s posted everywhere that they close at 10, it’s not the end of the world but very disappointing.

Delicious variety of flavors! Proce is based on weight! Cake batter ans cold brew coffee fro- yo with, brownie bites, mochi, cheesecake bites, and cookie dough, topped with whipped cream, caramel, ns a cherry

Atmosphere: 5

Food: 5

Service: 5

Hard to find if you never been there before. Right by Cava. Near vitamin. shop and chipotle. Creamy more than icy and I like that.

Atmosphere: 5

Food: 5

Service: 5

Really nice customer service Nicole and star are super friendly and fun and helpful, the yogurt is good sad they were out of mango , didn't have any dairy free options though

Kid-friendliness: Small tables for kids

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Fruit Bar

I love Menchies!! I took my family there, and we all loved it. We were able to get our own unique flavors and toppings. I love that you can serve yourself and can get any combination you like!! Such a cute trendy place, and with this heat it was perfectly refreshing!!!

Atmosphere: 5

Food: 5

Service: 5

We always love Menchie's Frozen Yogurt. As usual, the yogurt did not disappoint.
While our interactions with the employees were okay, it wasn't anything beyond that. At one point, there were no employees in the front at all and the line got to be quite long. I was also disappointed with cleanliness.
We will be back, but hopefully this was just an off day.

Atmosphere: 3

Food: 5

Service: 3