Do not order delivery from here. Your order will always be wrong. They use uber so there’s no way to communicate with a driver and I’ve only had one delivery have the order correct. That isn’t on the drivers but the business. They obviously cannot operate to ensure quality at that level of business so just go through the drive thru and make sure your order is correct. If not, just go somewhere else. Not worth the annoyance anymore.
Atmosphere: 1
Food: 3
Service: 1
Jody Schrumpf
The food is delicious. We got something to go and had to wait quite a while but it's worth the wait if you plan on having to wait 10 to 15 minutes for it to go order
Food: 5
Service: 4
Kathleen Lindley
Order from the menu and you'll get something wonderful every time.
Atmosphere: 3
Food: 4
Service: 4
L D
Ordered sweet and sour shrimp. They took one piece of shrimp and cut it down the middle and over battered it to make it look like a whole shrimp. Then over fried it. They didnt mean to do it they said. My last time spending money there.
Food: 1
Terry Blanton
Curry Chicken is awesome!
Atmosphere: 5
Food: 5
Service: 4
Carolina Garza
Good food
Atmosphere: 4
Food: 5
Service: 5
Jaxon Dyer-Wymore
Absolutely my favorite place in Tyler. Love their food. Always friendly and decently priced.
Atmosphere: 5
Food: 5
Service: 5
kaylie boyd
Fried rice was bland, the girl working the register was not helpful at all- told her I wasn’t experienced ordering here and she just stood there tapping her fingers on the register like I was bothering her. There’s no AC, I was sweating before my food even came out. The people working here look and act miserable. Very disappointed, I won’t be back
Atmosphere: 1
Food: 1
Service: 1
Rhonda McMahill
Well we are from Colorado and was craving Chinese food. Wasn't sure what to expect but it was very good and larproportions and
Atmosphere: 5
Food: 5
Service: 5
Ashley Lackey
Ordered online from the dinner steamtable options. My order was ready on time. Everything tasted great!
Pepper shrimp always hits the spot. Still as good as always.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepper Shrimp
CW Benton
Always great food.
Atmosphere: 4
Food: 5
Service: 4
lexy vanee
Usually when i come here the service and food is great but today i experienced very rude customer service and for no reason! I went through the drive through at first but i sat for at least a minute i even scoot up a bit finally heard a voice i said something but i didnt think they heard me so i asked if they did and didnt hear anything back so i went inside cuz i had to be at my job it was lunch time i go in and try to explain what happened but ig they didnt like what i said i dont like how the cashier slammed the pen down on the reciept and slid it to me and i dont appreciate the lady handing out my food yelling out “ma’am” and then walking away it just gave rude and i didnt appreciate the energy transfer cuz i walked in in a good mood.
Service: 1
Atlas V1
My wife and I absolutely love Mings. The staff arr always the best. The foods fantastic every single time. You just can't beat it. Best chinese food in town. From start to finish, from portion to cost you just cannot beat it. I've been here for almost 5 years and I won't get chinese anywhere else. They are just the amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Chauncie Thompson
So disappointing, my family and I used to really enjoy their food but last night was a different story. The chicken was rock hard like it’s been sitting there all day. BUT the biggest issue was the customer service. I ordered online which is simple enough but they don’t have an option to select extra sauces like most restaurants have. Not even an option for an up charge to get extra sauces. So naturally I asked for them in the sub section of what was ordered. My husband went to pick it up KNOWING we may have to pay a little extra for sauces since THEY didn’t have the option online. My husband told me when he said the name on the order a man came storming out of the kitchen raising the receipt and shaking it with anger as he’s yelling at my husband that sauces are extra. Again, shouldn’t have been a big deal. He could have politely stated that the sauce would be extra, which we were prepared to pay for. But being ugly about something so small and something that’s very fixable is disappointing and ridiculous. Such poor customer service that we will spend our money elsewhere for now on. So Mings, maybe you should update your website and ADD extra sauces for an up charge to either the entrees area OR add it to the “Sides” area. Could even add the option to pay online OR at pickup so if needing to charge a little more then can be done in one transaction. I hope ya’ll can make a change starting with customer service and not having the ugly attitude for your future customers.
Do not order delivery from here. Your order will always be wrong. They use uber so there’s no way to communicate with a driver and I’ve only had one delivery have the order correct. That isn’t on the drivers but the business. They obviously cannot operate to ensure quality at that level of business so just go through the drive thru and make sure your order is correct. If not, just go somewhere else. Not worth the annoyance anymore.
Atmosphere: 1
Food: 3
Service: 1
The food is delicious. We got something to go and had to wait quite a while but it's worth the wait if you plan on having to wait 10 to 15 minutes for it to go order
Food: 5
Service: 4
Order from the menu and you'll get something wonderful every time.
Atmosphere: 3
Food: 4
Service: 4
Ordered sweet and sour shrimp. They took one piece of shrimp and cut it down the middle and over battered it to make it look like a whole shrimp. Then over fried it. They didnt mean to do it they said. My last time spending money there.
Food: 1
Curry Chicken is awesome!
Atmosphere: 5
Food: 5
Service: 4
Good food
Atmosphere: 4
Food: 5
Service: 5
Absolutely my favorite place in Tyler. Love their food. Always friendly and decently priced.
Atmosphere: 5
Food: 5
Service: 5
Fried rice was bland, the girl working the register was not helpful at all- told her I wasn’t experienced ordering here and she just stood there tapping her fingers on the register like I was bothering her. There’s no AC, I was sweating before my food even came out. The people working here look and act miserable. Very disappointed, I won’t be back
Atmosphere: 1
Food: 1
Service: 1
Well we are from Colorado and was craving Chinese food. Wasn't sure what to expect but it was very good and larproportions and
Atmosphere: 5
Food: 5
Service: 5
Ordered online from the dinner steamtable options. My order was ready on time. Everything tasted great!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Pepper shrimp always hits the spot. Still as good as always.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepper Shrimp
Always great food.
Atmosphere: 4
Food: 5
Service: 4
Usually when i come here the service and food is great but today i experienced very rude customer service and for no reason! I went through the drive through at first but i sat for at least a minute i even scoot up a bit finally heard a voice i said something but i didnt think they heard me so i asked if they did and didnt hear anything back so i went inside cuz i had to be at my job it was lunch time i go in and try to explain what happened but ig they didnt like what i said i dont like how the cashier slammed the pen down on the reciept and slid it to me and i dont appreciate the lady handing out my food yelling out “ma’am” and then walking away it just gave rude and i didnt appreciate the energy transfer cuz i walked in in a good mood.
Service: 1
My wife and I absolutely love Mings. The staff arr always the best. The foods fantastic every single time. You just can't beat it. Best chinese food in town. From start to finish, from portion to cost you just cannot beat it. I've been here for almost 5 years and I won't get chinese anywhere else. They are just the amazing!!!
Atmosphere: 5
Food: 5
Service: 5
So disappointing, my family and I used to really enjoy their food but last night was a different story. The chicken was rock hard like it’s been sitting there all day. BUT the biggest issue was the customer service. I ordered online which is simple enough but they don’t have an option to select extra sauces like most restaurants have. Not even an option for an up charge to get extra sauces. So naturally I asked for them in the sub section of what was ordered. My husband went to pick it up KNOWING we may have to pay a little extra for sauces since THEY didn’t have the option online. My husband told me when he said the name on the order a man came storming out of the kitchen raising the receipt and shaking it with anger as he’s yelling at my husband that sauces are extra. Again, shouldn’t have been a big deal. He could have politely stated that the sauce would be extra, which we were prepared to pay for. But being ugly about something so small and something that’s very fixable is disappointing and ridiculous. Such poor customer service that we will spend our money elsewhere for now on.
So Mings, maybe you should update your website and ADD extra sauces for an up charge to either the entrees area OR add it to the “Sides” area. Could even add the option to pay online OR at pickup so if needing to charge a little more then can be done in one transaction. I hope ya’ll can make a change starting with customer service and not having the ugly attitude for your future customers.
Food: 3
Service: 1
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