Popeyes Louisiana Kitchen

3820 W Elm St, Tyler
(903) 747-3833

Recent Reviews

Erick Boyce

Went thru drive thru person was taking one order at a time so sat in drive thru for 20 mins.ordered wings they were good but they just poured bbq sauce on top and just closed the lid and bagged them up.Didnt ask what size for the meal or nothing.

Atmosphere: 1

Food: 3

Service: 2

Recommended dishes: Dr Pepper, Spicy Chicken Sandwich Combo

tybisha Brooks

Worst Popeyes EVER!!! Whole order was wrong

Atmosphere: 1

Food: 1

Service: 1

Airyl Carlisa

Pulled into the drive thru line at 9:15 , their headset isn’t working okay no big deal my boyfriend pull up to the window ask for the spicy tenders and asked if they could fry them fresh, and she went to go ask the cooks and came back and said they don’t have any tenders cooked and the grease is already dumped and asked if I wanted anything else? And I’m pretty sure if I did order something else it would’ve been something that was sitting under a heating light. Popeyes close at 10 and it’s not even 9:30 yet why is the grease already dumped and cars steady pulling up after we left ! It’s pitiful that they couldn’t just drop someChicken tenders that only took no more than 6-8 minutes .

Atmosphere: 1

Service: 1

Trevon’s Music

Great vibes and great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Popeyes Chicken Sandwiches

Charles shaw

Popeyes on the loop has amazing customer service and amazing food. Thank you to the leader ship.

Atmosphere: 5

Food: 5

Service: 5

Shelley Johnson

I went to this locate on Tuesday to get the shrimp tackle box and the flounder fish sandwich. Upon arrival there was already one car in the drive thru that was waiting for their food. I placed my order an was asked to pull around. When I pulled around there was some employees talking to the car in front of me. After waiting 5 minutes that asked for my receipt to get my food. I found this odd since the person taking my order should have told them. I waited 35 minutes for my food and the car that ordered after me got there food first. I will not got back.

Atmosphere: 1

Food: 1

Service: 1

rhonda allen

Really good sweet tea!!

Atmosphere: 5

Food: 5

Service: 5

tommy lee

Mr. Willie Woods is a great manager and he is really turning things around at the Popeyes on elm street I use to hate going there now I truly can say things a are way better keep up the good work Mr Woods and your new and improved

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

Ted Richardson

I've had their single entree meal and their group sized packages and both were excellent. The apple pie is outstanding. Best deals are on the Popeyes App, so be sure to download it and enjoy the benefits. Mr. Willy Woods, New Mgr was very professional and attentive to the service.

I-am-Texas Longhorns

This place is absolutely horrible. Who ever the manager is needs they az whooped. 35min wait for a five & 3 orders of chicken strips…. And it was only me and another person there. And I got my food first although they got there before me and had already ordered. I could they were pissed. The guy who brought me my food had to go back 7x because it was missing stuff one of the order of wings, fries , sauce, the drinks. The he brought one drink and again completely forgot the other 1 and the favor it was supposed to be and had to ask for the 3rd time. got home and food was old, cold and not a biscuit in sight even tho one came with each order and I even ordered an extra one. I assumed after a that time the food would have been at least fresh. I was wrong. This place is a disgrace to the Popeyes franchise name

Recommended dishes: Dr Pepper, Red Beans & Rice

Jarcobby Sigler

Very amazing customer service the food was amazing and fresh I definitely recommend this

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 2 Piece Fried Chicken with Fries & Red Beans and Rice, Spicy Chicken Sandwich, Popeyes Strawberry Biscuits

Stacy Satterfield

I have been in this drive thru for 20 minutes now and still havent even got to order.

Greyson Givens

Great service and you can’t go wrong with Popeyes! Mr. Deon was super nice and service was quick!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Red Beans & Rice

Jerry Patterson

Willy and the crew working this evening, were friendly and professional, very eager to make your visit and meal as good as possible. Thank you and Yah bless!

Atmosphere: 5

Food: 5

Service: 5

Jennifer Scott

I don’t know how in the world this place has not been shut down yet. Service is awful. Food is awful. The whole vibe of this place is awful. If it were possible at all to rank this place lower than one star, I’d do it.

Atmosphere: 1

Food: 1

Service: 1

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