Rose City Draft House

5393 S Broadway Ave, Tyler
(903) 561-2739

Recent Reviews

chelsea nowell

I’m new to this area and came in on Sunday. The two bartenders were not helpful. When I asked about the different IPAs, I was told to get up and look at their digital menu or get on some app. Very upsetting especially when you have a lot of craft beers and I’m asking specially about IPAs. You should know your product and help a customer find a good solution. Sales 101. Then when I asked for a beer, I was mocked because I didn’t say then name correctly. Obviously they knew what I was talking about. Overall I feel there should be better educated people here that don’t act like they hate their job. Also the bar is so dark. Brighten the lights a bit a smidge!

Atmosphere: 2

Service: 1

Karli B.

0/10. They say no kids allowed even on the patio. The kid we brought was not a kid it's a baby in a car seat for my husband to have a quick afternoon drink. We won't be back even with out the baby.

Michaela Starks

I am 30yrs old. I walked up and threw a cup away prior to walking in and they wouldn’t serve me.

Atmosphere: 2

Service: 1

victor ibanez

Good place, nice atmosphere and a great assortment of drinks. The price is very good. I just hope the glasses are colder.

Atmosphere: 5

Service: 5

C B

Terrible customer service the guywith the fro wS very rude , mydrinks were horrible colton was a horrible bartender very rude and dismissive, will not be ba backwcton, very riguythyself and my guest for no absolute reason at all

Service: 1

Sandie Fauss

Kind of a weird vibe.

Atmosphere: 2

Food: 1

Service: 4

Jeff Phifer

Always a pleasant experience. I only go to drink.

Atmosphere: 5

Service: 5

Tommy Berry, Jr.

Great "watering hole in the wall" spot for drinks, drinks and even dranks! There are no food or snack offerings however you can get you a pizza next door and they'll deliver. They offer an extensive selection of cocktails and liquor, tho my favorites are not (Gentlemen Jack, or any Jack for that matter) however they do offer many great beers on tap.My wife's favorite cocktail here is their "Pineapple Upside Down"! Since my usuals are not offered, I enjoy Jameson Orange with soda.The atmosphere is great, they have a great patio, several TVs, some nice sitting niches and even a few arcade games. DL required at door for free membership.

Atmosphere: 5

Service: 5

Garrett

21 and over only. Not family friendly. This should be advertised.

Service: 1

Amanda Gatlin

I just had the weirdest experience. They advertise as a brewery, so thinking it is like every other brewery we’ve ever visited we brought our kids and board games. ZERO signs saying 21+, and it was super embarrassing when they asked us to leave.

Atmosphere: 1

Orlando G.

Rose City Draft House and Bar this place is completely trash. That whole establishment is filled with rude ass people. I was at The booze and bourbon event this week. I won a bottle of bourbon and we opened it at the venue. After we left we went to rose city in an Uber. I had the bottle of bourbon in a concealed bag. I went up to the bar to order a drink and one of the bar tenders reaches inside MY BAG pulls the bottle and keeps it. Like stfu for real? That's gotta be a joke lol.

Lilliana Montgomery

I came in and Shannon the guy checking everyone out looked at my ID and asked a lot of questions . I’m assuming it’s because I have a state ID instead of a drivers license. And I asked him what does it not look like me ? And he said no honestly you look 12 ? Like that’s rude . For no reason . I AM 21 !! and I didn’t deserve that kind of customer service . Y’all need nicer people up front . He’s rude . Kept talking about me to other people . As if I had a fake or something . Thought I could enjoy the fact that I’m of age . But I guess not. Rudest worker I’ve ever met at a bar !! For sure .

Nicholas Cook

Shannon is very rude, won’t ever come here again!

Karlee A.

We walked in and tried order drinks and the FEMALE bar tender gave us waters when we clearly wanted alcoholic beverages. We've been going to this bar for years and have spent lots of money here. we have always been treated very kindly until tonight. she was very disrespectful and would not serve us anything but waters. i will not be going back here.

Natalie Dryden

First time there. Ordered a margarita and it was literally the worse drink I’ve ever had! So I ordered a shot of patron to make it tolerable. Then after I finished the margarita I ordered a draft beer. Next thing I know the bartender is handing me my ticket. I didn’t ask to close out my tab. When I asked him why he said it was bartender’s discretion. So I sipped my beer. An hour later I asked if I could order another beer he said, “ well I told you you were done for the night.” Literally never said that! Just closed me out without a word until I asked why. Then he argued with me and said there was a 3 drink maximum per hour, (mind you I only ordered a margarita with an extra shot because the margarita itself was so awful and void of any hint of tequila and a draft beer). But it had been over an hour. I am a bartender myself and have NEVER been cut off! EVER! These bartenders not only DO NOT know how to mix tasty drinks but they are extremely rude, do not smile, and cut you off just because! How do they go from over-serving to under-serving? Not to mention while I was there, a drunk guy walked in, running into bar stools barely able to stand up, and yet he was served alcohol but I was cutoff! Will NEVER go back to this ‘private’ members only bar! Plus it smells like bleach! Pssh!

Atmosphere: 1

Food: 1

Service: 1

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