Shipley Do-Nuts
5119 Troup Hwy, Tyler
(903) 630-6281
Recent Reviews
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Probably the best donuts I have tasted in a while
Atmosphere: 5
Food: 5
Service: 5
UPDATE:
I called and was told to bring the old donuts back. I did just that, and the lady at the Troup Highway location laughed in my face and told me she wasn’t replacing the order. I didn’t want money, just the correct donuts. I asked for the manager, and she refused to tell me. I asked for the owners information and she told me to Google. I will NEVER patronize that location again. I called the Shipley’s location near Planet Fitness to get the owner’s or manager’s name. The gentleman that answered the phone was surprised at how I was treated and told me to come to his location to get my order corrected.
My husband ordered three glazed donuts, but when opened the bag, he was given three chocolate donuts. Very disappointed. I plan to go tomorrow, and hopefully they will correct the issue, and I will change my rating.
Atmosphere: 1
Food: 1
Service: 1
First time buying from here.... donut holes were cold and stale. I bought an orange juice and noticed it looked weird and turns out its expiration date was November 2022. We're in 2025....
Atmosphere: 1
Food: 1
Service: 1
I won't be wasting my money there again. Old, stale, overpriced, & poorly made kolaches. I don't ever go out of my way to make a review, but man.....it was so bad.
Food: 1
Service: 2
Walked in and left. Not very freindly amd the donuts looked terrible the sign was hard to read and the donuts were expensive was excited to go but will not be back. Gave unxanny valley vibes.
Atmosphere: 1
Food: 1
Service: 1
First time here and the employee at the window was down right rude. Will not be back.
Donuts were good, especially the creme filled, but a little pricey for me.
Atmosphere: 3
Food: 3
Service: 5
Have always taken care of us each time we go in. Happy and helpful with hot and delicious donuts and kolaches.
Atmosphere: 5
Food: 5
Service: 5
Moving from H-Town to T-Town... the Culture shock alone has been a bit of a transition... but one thing I can HAPPILY admit, this Shipley's is a taste of Home! Rolled threw Drive-Thru at about 9:30 am for a 12 pk of donuts. (6 Glazed and 6 Choco $12.99 plus tax) The donuts were so fresh, still hot and so so good! Took just a few minutes thru Drive Thru and I was at home in a jiffy. Thank for being consistent with a taste of Home! We will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Horrible service
Service: 1
Restaurantji Recommends
troup hwy shipleys has always been great! we've always done the drive their and never had any issues.
Atmosphere: 5
Food: 5
Service: 4
I've had way better donuts before in a lot of places. I doubt we'll come back here
Atmosphere: 3
Food: 2
Service: 4
The donuts aren’t terrible, but they have changed and no longer serve Shipley donuts.
Atmosphere: 3
Food: 2
Service: 3
They have good donuts ?
Atmosphere: 5
Food: 5
Service: 5
Tried 3 times this week to grab a donut. Drivethru is crazy slow. Drove off all three times. Today i was the second car in line, right behind the window. 10 min, drove off. Ridiculously slow.
If you want yo wait 15 min for a donut in the drive thru, this is the place for you.
Service: 1
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