The woman behind the counter was the rudest and most mean-spirited, unprofessional person I have ever encountered as a customer. She was crazy rude, and I finally said forget it and walked out without purchasing anything. I will get my donuts elsewhere!
Service: 1
Vana Keightley
Wish they would continue cooking more! If you go too late they might be sold out of your favorites. I drive in from Palestine and love their donuts!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Philip Collins
Great tasting donuts, and one of few places to offer the Earl Campbell hotlinks, owners are always super friendly too, place is clean and well cared for
Kevin Coleman
I was pleasantly surprised to find that Shipley Do-Nuts was far better than all the negative reviews gave. Those must have come from their competition or disgruntled former employees.Inside it is a very pleasant place to sit down with a great cup of coffee and a great apple fritter and catch up on the latest news on my phone.
Joseph
I've been highly frustrated several times with this location. The drive thru employee frequently gives attitude towards her customers and has little sense of customer service. I've caught attitude from her for everything from them being out of a certain donut to being refused a sale because of trying to use a card to pay (4 dollar minimum for card btw).Also, good luck if they run out of a particular donut you like. The filling machine takes all but 20 seconds to fill a donut, but they will not be bothered with that and you'll catch an emphatic "no, we're out."
Alvin Ben Spearman
Not the same anymore, used to be very consistent.
Sandra Nardello (Sandrinha)
It’s all good, the Do Nuts is really good! I love
KITTY
The chinese lady with the long black hair is super rude, we dont need someone with an attitude like her she is not even pleasant looking to begin with.
blair Is weird
Love the donuts but if I dare to eat three my stomach dies lol
Javier Escobar
Stop here on a Saturday for 2 jalapeño n cheese and 2 pepper jack Kolaches .seems to that they don't care about their customers at all . They will give you what ever they want or play d*** .IT HAS HAPPEN SEVERAL TIMES TO ME . And if you ask them they start getting in a defensive position.Will not stop here anymore .I hope people really pay attention business comments and write them , because it seems to me that this days staff DONT CARE ABOUT CUSTOMER SERVICE!
Shout out to the girl at the window, "TANK YOU HAVE GOOD DAY".
william Chavez
The kolaches are not very good. I stopped by when my kids asked for breakfast and they were excited because they love kolaches. However these are not very good. To top that they’re not very friendly. Most definitely will not be going back.
G A
VERY poor customer service, and watch the prices. Is it illegal to charge someone more than the posted cost? Because this franchise is doing it.Today I walked in and was told a higher price than what is posted on the menu. I pointed at the menu and said but the menu says something else. The cashier simply said, “the prices have gone up”.Not happy with the dishonesty in that. Won’t be back.
Tim
Best service and donuts in town.
Tina McCool
If you live Shipley's Donuts ? like I do, this is the one to go to. Wide selection, quick and friendly service., and of course the donuts are wonderful!
The woman behind the counter was the rudest and most mean-spirited, unprofessional person I have ever encountered as a customer. She was crazy rude, and I finally said forget it and walked out without purchasing anything. I will get my donuts elsewhere!
Service: 1
Wish they would continue cooking more! If you go too late they might be sold out of your favorites. I drive in from Palestine and love their donuts!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Great tasting donuts, and one of few places to offer the Earl Campbell hotlinks, owners are always super friendly too, place is clean and well cared for
I was pleasantly surprised to find that Shipley Do-Nuts was far better than all the negative reviews gave. Those must have come from their competition or disgruntled former employees.Inside it is a very pleasant place to sit down with a great cup of coffee and a great apple fritter and catch up on the latest news on my phone.
I've been highly frustrated several times with this location. The drive thru employee frequently gives attitude towards her customers and has little sense of customer service. I've caught attitude from her for everything from them being out of a certain donut to being refused a sale because of trying to use a card to pay (4 dollar minimum for card btw).Also, good luck if they run out of a particular donut you like. The filling machine takes all but 20 seconds to fill a donut, but they will not be bothered with that and you'll catch an emphatic "no, we're out."
Not the same anymore, used to be very consistent.
It’s all good, the Do Nuts is really good! I love
The chinese lady with the long black hair is super rude, we dont need someone with an attitude like her she is not even pleasant looking to begin with.
Love the donuts but if I dare to eat three my stomach dies lol
Stop here on a Saturday for 2 jalapeño n cheese and 2 pepper jack Kolaches .seems to that they don't care about their customers at all . They will give you what ever they want or play d*** .IT HAS HAPPEN SEVERAL TIMES TO ME . And if you ask them they start getting in a defensive position.Will not stop here anymore .I hope people really pay attention business comments and write them , because it seems to me that this days staff DONT CARE ABOUT CUSTOMER SERVICE!
Restaurantji Recommends
Shout out to the girl at the window, "TANK YOU HAVE GOOD DAY".
The kolaches are not very good. I stopped by when my kids asked for breakfast and they were excited because they love kolaches. However these are not very good. To top that they’re not very friendly. Most definitely will not be going back.
VERY poor customer service, and watch the prices. Is it illegal to charge someone more than the posted cost? Because this franchise is doing it.Today I walked in and was told a higher price than what is posted on the menu. I pointed at the menu and said but the menu says something else. The cashier simply said, “the prices have gone up”.Not happy with the dishonesty in that. Won’t be back.
Best service and donuts in town.
If you live Shipley's Donuts ? like I do, this is the one to go to. Wide selection, quick and friendly service., and of course the donuts are wonderful!