I wouldn’t even give it a star if that was allowed. I ordered out they didn’t have what we ordered. I asked to replace a meatball sub with a cold cut ( which is cheaper )and all they replaced was the meat and made it like the meatball sub ( doesn’t makes sense) and we ordered foot long cooke for over $5 and they sent 3 small cookies. Will not order from here again.
Barbara Scheel
The young lady that waited on me was awesome. My sandwich was delightful! Trinity Subway is the best!
To start by saying the worker seemed as if she HATED her job. Very rude to say the least. Lettuce was wilted. This particular location needs some good improvements.
Food: 2
Jay Hernan
HORRIBLE SERVICE
Girl had no knowledge about the menu. Inventory was out; no bread, no vegetables, and she got my order wrong.
She kept telling the clients that came in that hated working here. Wow!
Better training is needed. Can’t believe they are still in business. I smell Bankruptcy Chapter 11 soon!
Atmosphere: 1
Food: 3
Service: 1
Christy Salinas
Tried to go through the drive-thru today for lunch and nobody answered to take my order. Drove around to the front of the drive-thru window and nobody was working but I saw an employee outside on her cell phone. Also tried calling the store while I was sitting at the drive-thru and nobody answered. It's always a bad experience when I go here. They need better customer service. I ended up going to Schlotzsky's down the road because it's always quick.
Service: 1
Keith Kimzey
I placed an order on the app 8 days ago and they got the order wrong and left things out. I even issued a complaint through the app and the management still hasn't bothered to reach out. So that tells the customer that this location does poor service and the owner doesn't care.
Food: 1
Service: 1
Osman Hussain
Very lazy staff, a “regular” came after me and they served him before me, it took me more than 10 min wait even with a two person staff. Because heck, if one guy is serving the other can only chat about their “rock paper scissors” game with their regular rather than serving them. I don’t feel good about not tipping, but yeah some staff deserve it.
Atmosphere: 2
Food: 3
Service: 1
Ruben Sendejas
Poor customer service. My bread was burnt. The vegetables weren't the best. Overall I won't come back to this location. ?
Atmosphere: 1
Food: 1
Service: 1
Dawn Young
Very rude! Made an online pickup order. They called to tell me they were out of all meatballs at 2pm. When I drove to the location to see what could be done they said "you just need to get something else". I asked for a refund and they were extremely rude and said they weren't sure if or when I'd get my money back for the order. This is the 3rd time they've been out of meatballs.
Service: 1
Jamie Ellis
Omg the employees were amazing!! Very helpful and friendly so I didn't mind even leaving a tip. My sandwich was very good.but the CHURRO STICKS were horrible!! My whole said they were disgusting because they taste like maybe some cleaning spray was on them. They even smelled horrible. I don't know what was wrong with them I was praying we don't food poisoning. We threw them away immediately. However, the service was A +
I wouldn’t even give it a star if that was allowed. I ordered out they didn’t have what we ordered. I asked to replace a meatball sub with a cold cut ( which is cheaper )and all they replaced was the meat and made it like the meatball sub ( doesn’t makes sense) and we ordered foot long cooke for over $5 and they sent 3 small cookies. Will not order from here again.
The young lady that waited on me was awesome. My sandwich was delightful! Trinity Subway is the best!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Steak & Cheese, Cold Cut Combo
To start by saying the worker seemed as if she HATED her job. Very rude to say the least. Lettuce was wilted. This particular location needs some good improvements.
Food: 2
HORRIBLE SERVICE
Girl had no knowledge about the menu.
Inventory was out; no bread, no vegetables, and she got my order wrong.
She kept telling the clients that came in that hated working here. Wow!
Better training is needed. Can’t believe they are still in business. I smell Bankruptcy Chapter 11 soon!
Atmosphere: 1
Food: 3
Service: 1
Tried to go through the drive-thru today for lunch and nobody answered to take my order. Drove around to the front of the drive-thru window and nobody was working but I saw an employee outside on her cell phone.
Also tried calling the store while I was sitting at the drive-thru and nobody answered. It's always a bad experience when I go here. They need better customer service. I ended up going to Schlotzsky's down the road because it's always quick.
Service: 1
I placed an order on the app 8 days ago and they got the order wrong and left things out. I even issued a complaint through the app and the management still hasn't bothered to reach out. So that tells the customer that this location does poor service and the owner doesn't care.
Food: 1
Service: 1
Very lazy staff, a “regular” came after me and they served him before me, it took me more than 10 min wait even with a two person staff. Because heck, if one guy is serving the other can only chat about their “rock paper scissors” game with their regular rather than serving them. I don’t feel good about not tipping, but yeah some staff deserve it.
Atmosphere: 2
Food: 3
Service: 1
Poor customer service. My bread was burnt. The vegetables weren't the best. Overall I won't come back to this location. ?
Atmosphere: 1
Food: 1
Service: 1
Very rude! Made an online pickup order. They called to tell me they were out of all meatballs at 2pm. When I drove to the location to see what could be done they said "you just need to get something else". I asked for a refund and they were extremely rude and said they weren't sure if or when I'd get my money back for the order. This is the 3rd time they've been out of meatballs.
Service: 1
Omg the employees were amazing!! Very helpful and friendly so I didn't mind even leaving a tip. My sandwich was very good.but the CHURRO STICKS were horrible!! My whole said they were disgusting because they taste like maybe some cleaning spray was on them. They even smelled horrible. I don't know what was wrong with them I was praying we don't food poisoning. We threw them away immediately. However, the service was A +
Atmosphere: 5
Food: 2
Service: 5
Restaurantji Recommends
THEY R
Atmosphere: 1
Food: 1
Service: 1
Be careful when you pay with a credit card. They will go ahead and authorize a 50%
Atmosphere: 5
Food: 5
Service: 1
CAN'T GO WRONG WITH THE STEAK'NCHESSE , BUT YEA HOLLA @ ME ?
Food: 5
Service: 5
Recommended dishes: Steak & Cheese
Great locale. Fast friendly service.
Wheelchair accessibility: Very much so.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna
The employees were very nice and we didn't have to wait in a long line because they were fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo, The Philly Footlong Regular Sub
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