Employees here are extremely poorly trained and management is nowhere to be found. If you try and call the phone will ring and ring non stop because—as an employee said—the manager tells them to not answer the phone.. I’ve always wondered why that place is never busy. Majority of the veggies are going to be old because they don’t rotate them regularly either. I ordered online and they refused to give me my sandwich or a refund. It’s ridiculous!!
Atmosphere: 1
Food: 2
Service: 1
Valanda Toy Wilson
The two ladies were so rude, I gave a tip even though I felt it wasnt deserved. I didnt get my point after I asked before she rang me up, our sandwich was wrong and my daughter accidentally spilt her drink on the counter and there said nothing. They just looked at us and rolled their eyes, their body language said enough. My daughter said im sorry and began to clean it up but after their silence I told her to leave it because it seems as though our presence is a nuisance. Worst place ever!!! Low key...we would have cleaned it up if their attitude woukd have been different.
Atmosphere: 1
Food: 2
Service: 1
Mark R
The employees act like they don't want to be here. The portions they put on the sandwich are horrible. They have a big sign promoting hot honey and don't even have it and never had it. They don't even have RANCH its a freaking staple! The tables are dirty they didnt even give me napkins .... NEVER AGIAN!
Atmosphere: 2
Food: 1
Service: 2
Scott Shaver
I've issues every time I come to this subway on grande and old Jacksonville. And this time I had to wait 20 minutes for a sandwich they did not have the ingredients for and this was before lunch rush
Atmosphere: 1
Food: 1
Service: 1
Katy Reeves (mnkfarm)
Coupons were gr8 and easy to order ahead for a late night meal after working on the vehicle. Always love my fav sweet onion teriyaki Ty!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
Brendan Baughman
Manager with the bad wig is mean and doesn't know how to keep staffthe place is dirty with bugs everywhere
Atmosphere: 1
Food: 1
Service: 1
Breizei
Sat at drive through menu - no one answered Went to the window, woman looked at me and didn't come over. I waited a few minutes and still no service. I wish you well 🤙
Atmosphere: 1
Food: 1
Service: 1
Kaitlin Mccoy
They never answer the drive thru speaker.
Atmosphere: 1
Food: 1
Service: 1
Jewell Rick
Food was good but service is crap. We let them know their drink machine was out of carbonation and they shrugged and never fixed it. Wouldn’t even help other customer with his online order issue. Terrible service!!
Atmosphere: 1
Food: 3
Service: 1
Tierrany Sayles Coleman
Don't waste your time/ money/ phone batttery on this unsightly store. Ordered 2 sandwhiches and the store is claiming to be out of everything. So, I am supposed to come back in the Morning when a Manager will be on duty in order to get a Refund for my order that wasn't fulfilled...
William was working so hard and was the only one there with about 15 customers. Such a doll ♥️ had such a great attitude.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
Madison Mackey
Sat at the drive thru menu for five minutes, no response on the microphone. Pulled up to the window where a sign says you will not be served if you don’t place your order at the menu. Looped back to the menu. Waited for another five minutes. There were two cars in the parking lot, and no one else was in the drive thru. Finally went inside. The single employee said they were alone and busy, so they just weren’t wearing my the drive-thru headset. Turns out they were out of several of the things I wanted to order. Rough night.
Food: 2
Service: 1
Jacinto Trevino
I ordered 2 footlongs but they gave me 2 halves, lazy... Not only that but the soda was flat and they took forever for my order.
Atmosphere: 2
Food: 2
Service: 2
David Robinson
A little slow
Kendra Everding
We had such a good experience tonight. I didn't catch her name but the woman who was working tonight was so kind to us. Will definitely be coming back solely because of how we were treated tonight. The sandwich was also to die for! So good!
Employees here are extremely poorly trained and management is nowhere to be found. If you try and call the phone will ring and ring non stop because—as an employee said—the manager tells them to not answer the phone.. I’ve always wondered why that place is never busy. Majority of the veggies are going to be old because they don’t rotate them regularly either. I ordered online and they refused to give me my sandwich or a refund. It’s ridiculous!!
Atmosphere: 1
Food: 2
Service: 1
The two ladies were so rude, I gave a tip even though I felt it wasnt deserved. I didnt get my point after I asked before she rang me up, our sandwich was wrong and my daughter accidentally spilt her drink on the counter and there said nothing. They just looked at us and rolled their eyes, their body language said enough. My daughter said im sorry and began to clean it up but after their silence I told her to leave it because it seems as though our presence is a nuisance. Worst place ever!!! Low key...we would have cleaned it up if their attitude woukd have been different.
Atmosphere: 1
Food: 2
Service: 1
The employees act like they don't want to be here. The portions they put on the sandwich are horrible. They have a big sign promoting hot honey and don't even have it and never had it. They don't even have RANCH its a freaking staple! The tables are dirty they didnt even give me napkins .... NEVER AGIAN!
Atmosphere: 2
Food: 1
Service: 2
I've issues every time I come to this subway on grande and old Jacksonville. And this time I had to wait 20 minutes for a sandwich they did not have the ingredients for and this was before lunch rush
Atmosphere: 1
Food: 1
Service: 1
Coupons were gr8 and easy to order ahead for a late night meal after working on the vehicle. Always love my fav sweet onion teriyaki Ty!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
Manager with the bad wig is mean and doesn't know how to keep staffthe place is dirty with bugs everywhere
Atmosphere: 1
Food: 1
Service: 1
Sat at drive through menu - no one answered
Went to the window, woman looked at me and didn't come over. I waited a few minutes and still no service. I wish you well 🤙
Atmosphere: 1
Food: 1
Service: 1
They never answer the drive thru speaker.
Atmosphere: 1
Food: 1
Service: 1
Food was good but service is crap. We let them know their drink machine was out of carbonation and they shrugged and never fixed it. Wouldn’t even help other customer with his online order issue. Terrible service!!
Atmosphere: 1
Food: 3
Service: 1
Don't waste your time/ money/ phone batttery on this unsightly store. Ordered 2 sandwhiches and the store is claiming to be out of everything. So, I am supposed to come back in the Morning when a Manager will be on duty in order to get a Refund for my order that wasn't fulfilled...
Service: 1
Restaurantji Recommends
William was working so hard and was the only one there with about 15 customers. Such a doll ♥️ had such a great attitude.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
Sat at the drive thru menu for five minutes, no response on the microphone. Pulled up to the window where a sign says you will not be served if you don’t place your order at the menu. Looped back to the menu. Waited for another five minutes. There were two cars in the parking lot, and no one else was in the drive thru. Finally went inside. The single employee said they were alone and busy, so they just weren’t wearing my the drive-thru headset. Turns out they were out of several of the things I wanted to order. Rough night.
Food: 2
Service: 1
I ordered 2 footlongs but they gave me 2 halves, lazy... Not only that but the soda was flat and they took forever for my order.
Atmosphere: 2
Food: 2
Service: 2
A little slow
We had such a good experience tonight. I didn't catch her name but the woman who was working tonight was so kind to us. Will definitely be coming back solely because of how we were treated tonight. The sandwich was also to die for! So good!
Atmosphere: 5
Food: 5
Service: 5
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