Today was my last day eating here, a lady in front of me dropped her wrapped sandwiche to go, some wasted, the new employee never changed her gloves or took them off after getting the sandwich back or using the register, then went on to prepare my sandwich. Men's soap dispenser is not even on the walls is on the floor because the mounts are worn out.
Atmosphere: 3
Food: 3
Kay Paris
Three days ago my boyfriend and I decided to place a mobile order here, out of all the locations in Tyler we picked here to order from. Only 2 out of 3 footlongs were correct. (mind you, 2 of them were the same and only got ONE of them right) They randomly put ONIONS and pepper on my second sandwich, and more cheese than turkey.. I didn't realize it until I took it out of the refrigerator to eat for later. Very disappointed and won't return, better off making my sandwich at home next time..
Atmosphere: 2
Food: 1
Service: 2
Elijah Brown
went in earlier today and bought a large cup, then came back in and was denied water. i was taken aback because the cup itself is like $3 so surely i should be able to get water right? wrong. the girl working told me i couldnt even get water. im not coming back to subway period.
Service: 1
Char
Very clean location, service was fast and the subs were delish
Za provided great customer service clean environment great food
Atmosphere: 5
Food: 5
Service: 5
Frankie Hendrix
I was greeted with a warm and friendly welcome. The two ladies worked as a team to get me checked out quickly and their kindness and attention to customer service was top notch! I miss this type of customer service and just want to say GOOD JOB LADIES!
Atmosphere: 5
Food: 5
Service: 5
Matt
Often ordered online. Half the time the manager would make order. When I picked up order I noticed the sandwich was always wrong. Wrong veggies and sauce. Sandwich was tossed together with old sour ingredients and stale hard bread. Advise customers to stay clear of this place. Extremely mismanaged. I’ve given up eating at subways in this city. This feels like a local problem
Atmosphere: 1
Food: 1
Service: 1
Khari Lee Jett
I went there for lunch today at 12:40. I usually stop by this location 2 times a week. When the young man with curly hair isn't working it's AWFUL!!!!! The girl working there today is absolutely disrespectful, likes to throw your food around or has a attitude when you ask her to put toppings on your sandwich. I asked for a wrap and got pita bread instead. (She likes to argue) I should not have to wait for you to check me out when my sandwich is done so you can make 5 others behind me. She does not clean up behind herself, orders getting mixed up on the counter at the register because there is to many orders waiting to be checked out. Thankfully the lady in front of me was eating inside and brought me my food back to the counter! I will no longer be using this location due.
Atmosphere: 3
Food: 3
Service: 1
Matt Jacobs
Often ordered online. Half the time the manager would make order. When I picked up order I noticed the sandwich was always wrong. Wrong veggies and sauce. Sandwich was tossed together with old sour ingredients and stale hard bread. Advise customers to stay clear of this place. Extremely mismanaged. I’ve given up eating at subways in this city. This feels like a local problem
Atmosphere: 1
Food: 1
Service: 1
maggie wahrenbrock
I have to say the manager with the curly fro hair was amazing!!! The food was delicious and the store looked very clean!!! Thank you guys for perking my attitude right up!! The food was on time delicious ? and service was great!!! After all of the negative experiences I have had with restaurants the last week this made me feel a lot better. Thanks again you guys!!! Your doing a great job
We came in and Ty was so amazing and and sweet. He was so kind and overall just so pleasant. We don’t get subway often but we may just go there more in hopes that he’s working!
Atmosphere: 5
Food: 5
Service: 5
KELLY POOLE
Yet another establishment where management allows employees to be rude and argumentative with customers. I am put off by employees that behave as if they are doing the customer a favor by serving them.
Atmosphere: 3
Service: 3
Jade Miller
Maria is the best!!!! ?
Atmosphere: 5
Food: 5
Service: 5
Michael Tolbert
Disappointed that they were out of spinach, ice, and multiple soft drinks.
Atmosphere: 4
Food: 4
Service: 3
Mitch Johnson
Everyone is super nice! Food set high for quality! Clean, great consistency every time! By far the best ?
Today was my last day eating here, a lady in front of me dropped her wrapped sandwiche to go, some wasted, the new employee never changed her gloves or took them off after getting the sandwich back or using the register, then went on to prepare my sandwich. Men's soap dispenser is not even on the walls is on the floor because the mounts are worn out.
Atmosphere: 3
Food: 3
Three days ago my boyfriend and I decided to place a mobile order here, out of all the locations in Tyler we picked here to order from. Only 2 out of 3 footlongs were correct. (mind you, 2 of them were the same and only got ONE of them right) They randomly put ONIONS and pepper on my second sandwich, and more cheese than turkey.. I didn't realize it until I took it out of the refrigerator to eat for later. Very disappointed and won't return, better off making my sandwich at home next time..
Atmosphere: 2
Food: 1
Service: 2
went in earlier today and bought a large cup, then came back in and was denied water. i was taken aback because the cup itself is like $3 so surely i should be able to get water right? wrong. the girl working told me i couldnt even get water. im not coming back to subway period.
Service: 1
Very clean location, service was fast and the subs were delish
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All-Pro Sweet Onion Chicken Teriyaki 300 Cals
Za provided great customer service clean environment great food
Atmosphere: 5
Food: 5
Service: 5
I was greeted with a warm and friendly welcome. The two ladies worked as a team to get me checked out quickly and their kindness and attention to customer service was top notch! I miss this type of customer service and just want to say GOOD JOB LADIES!
Atmosphere: 5
Food: 5
Service: 5
Often ordered online. Half the time the manager would make order. When I picked up order I noticed the sandwich was always wrong. Wrong veggies and sauce. Sandwich was tossed together with old sour ingredients and stale hard bread. Advise customers to stay clear of this place. Extremely mismanaged. I’ve given up eating at subways in this city. This feels like a local problem
Atmosphere: 1
Food: 1
Service: 1
I went there for lunch today at 12:40. I usually stop by this location 2 times a week. When the young man with curly hair isn't working it's AWFUL!!!!! The girl working there today is absolutely disrespectful, likes to throw your food around or has a attitude when you ask her to put toppings on your sandwich. I asked for a wrap and got pita bread instead. (She likes to argue) I should not have to wait for you to check me out when my sandwich is done so you can make 5 others behind me. She does not clean up behind herself, orders getting mixed up on the counter at the register because there is to many orders waiting to be checked out. Thankfully the lady in front of me was eating inside and brought me my food back to the counter! I will no longer be using this location due.
Atmosphere: 3
Food: 3
Service: 1
Often ordered online. Half the time the manager would make order. When I picked up order I noticed the sandwich was always wrong. Wrong veggies and sauce. Sandwich was tossed together with old sour ingredients and stale hard bread. Advise customers to stay clear of this place. Extremely mismanaged. I’ve given up eating at subways in this city. This feels like a local problem
Atmosphere: 1
Food: 1
Service: 1
I have to say the manager with the curly fro hair was amazing!!! The food was delicious and the store looked very clean!!! Thank you guys for perking my attitude right up!! The food was on time delicious ? and service was great!!! After all of the negative experiences I have had with restaurants the last week this made me feel a lot better. Thanks again you guys!!! Your doing a great job
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We came in and Ty was so amazing and and sweet. He was so kind and overall just so pleasant. We don’t get subway often but we may just go there more in hopes that he’s working!
Atmosphere: 5
Food: 5
Service: 5
Yet another establishment where management allows employees to be rude and argumentative with customers. I am put off by employees that behave as if they are doing the customer a favor by serving them.
Atmosphere: 3
Service: 3
Maria is the best!!!! ?
Atmosphere: 5
Food: 5
Service: 5
Disappointed that they were out of spinach, ice, and multiple soft drinks.
Atmosphere: 4
Food: 4
Service: 3
Everyone is super nice! Food set high for quality! Clean, great consistency every time! By far the best ?
Atmosphere: 5
Food: 5
Service: 5
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