Not going to order from this location for a while. Why did they add chicken teriyaki on the spicy Italian instead of just the sauce? Would give one start if i could.
Salinas
Just left and the girl with the red wig working seriously just threw stuff together. I ordered from the app and ordered two of the exact same sandwiches and they both had different things thrown together in it, FAR OFF what I ordered and paid for. 0/10.
Atmosphere: 1
Food: 1
Service: 1
Demetria Gradney
i ordered on the app tonight and had my boyfriend pick it up for me. They got BOTH of my sandwiches WRONG! wrong bread, no lettuce in store, no hot honey, barely 3 pieces of meat on each footlong, 6 handfuls of spinach and the wrong cheese. if i could give ZERO STARS, i would. NEVER eating at this location again.. SHUT IT DOWN IMMEDIATELY‼️
Atmosphere: 1
Food: 1
Service: 1
Anthony Scott
Food was good. At least what he had left. Great guy but over worked and working alone. He should definitely get a promotion.
Atmosphere: 5
Food: 3
Service: 5
William Deck
I show up at 9:20 pm they close at 10pm and they locked the doors and said they were closed and the sign on the door says 10
Atmosphere: 1
Food: 1
Service: 1
Sam Bennett
It's a pretty good place to grab a quick bite. I ordered online and just did a pickup. The lady making the sandwiches seemed nice although she was yelling at someone in the back the whole time.
Atmosphere: 3
Food: 4
Service: 4
Jessie Byrd
Today at the Gentry location in Tyler Texas Shae had excellent customer service very pleasant very accommodating I really really good visit. I don't go to Subway very often and I don't think I've ever had as good experience as I had today.
Atmosphere: 3
Food: 5
Service: 5
Kyle Mosley
We stopped in this location while we were playing in a basketball tournament over the holidays at Tyler High School. We walked in unannounced with a party of 20 athletes. There was only one person working. She confidently said 'let's do this". She methodically took each individual order with a smile on her face. As new customers came in she greeted them and apologized for their impending wait. She would then go back and continue taking our orders and creating our meals. I can't seem to recall her name but she was amazing. She had difficulty putting in our tax exempt information at no fault of hers (the button on the cash register wouldn't allow her to push the tax exempt) but she contacted the manager who within minutes appeared on the scene. She stepped right in and started helping with customers. Once everyone had been served she called me to the counter and did her magic. They both constantly apologized for the delay and the inconvenience. I was totally comfortable and patiently waited and in no time the transaction was complete. Thank you both for you service and professionalism.
Coach Mosley KHS Lady Roo Basketball
Atmosphere: 5
Food: 5
Service: 5
Jacob Hernandez
Nice quaint little place. Lady working was very friendly and cute. Thank you!
Got there at 12:54 and didn’t realize that this place was slow I got my food at 1:53
Atmosphere: 1
Food: 1
Service: 1
Ann Ville
Put in a mobile order and when I got there they told me the bread was too hot and had to sit for 10 minutes before making my order that was placed 10 minutes prior they could have called me. I've worked at subway and know you can still cutt and serve the bread out the oven. On another note it's 11am beginning of the day how is your bread just now getting baked? Won't be coming back to this location the girl was very rude didn't even apologize, and then slammed my order together like I was a problem. If you don't like your job get a new one.
Atmosphere: 1
Food: 3
Service: 1
Alicia Blair
I came to get a Doordash and one employee is making sandwiches while another is cutting meat and another just walking back and forth. Had to wait 10 mins for an order.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Cookies
raelie patterson
It was a blessing to meet 2 of the most down to earth and family oriented people in the world at a subway. the customer service was a blessing and I felt welcomed and just like family while they were still professional I have never had such a great experience. Of these people who love they're job and put heart into it. And they made my sandwich perfectly and didn't burn my bread!!!!!? I got the smiling green tag❤️❤️Remember y'all are a blessing y'all are doing amazing ❤️God bless y'all!! Y'all made a pregnant women happy today!!❤️
Not going to order from this location for a while. Why did they add chicken teriyaki on the spicy Italian instead of just the sauce? Would give one start if i could.
Just left and the girl with the red wig working seriously just threw stuff together. I ordered from the app and ordered two of the exact same sandwiches and they both had different things thrown together in it, FAR OFF what I ordered and paid for. 0/10.
Atmosphere: 1
Food: 1
Service: 1
i ordered on the app tonight and had my boyfriend pick it up for me. They got BOTH of my sandwiches WRONG! wrong bread, no lettuce in store, no hot honey, barely 3 pieces of meat on each footlong, 6 handfuls of spinach and the wrong cheese. if i could give ZERO STARS, i would. NEVER eating at this location again.. SHUT IT DOWN IMMEDIATELY‼️
Atmosphere: 1
Food: 1
Service: 1
Food was good. At least what he had left. Great guy but over worked and working alone. He should definitely get a promotion.
Atmosphere: 5
Food: 3
Service: 5
I show up at 9:20 pm they close at 10pm and they locked the doors and said they were closed and the sign on the door says 10
Atmosphere: 1
Food: 1
Service: 1
It's a pretty good place to grab a quick bite. I ordered online and just did a pickup. The lady making the sandwiches seemed nice although she was yelling at someone in the back the whole time.
Atmosphere: 3
Food: 4
Service: 4
Today at the Gentry location in Tyler Texas Shae had excellent customer service very pleasant very accommodating I really really good visit. I don't go to Subway very often and I don't think I've ever had as good experience as I had today.
Atmosphere: 3
Food: 5
Service: 5
We stopped in this location while we were playing in a basketball tournament over the holidays at Tyler High School. We walked in unannounced with a party of 20 athletes. There was only one person working. She confidently said 'let's do this". She methodically took each individual order with a smile on her face. As new customers came in she greeted them and apologized for their impending wait. She would then go back and continue taking our orders and creating our meals. I can't seem to recall her name but she was amazing. She had difficulty putting in our tax exempt information at no fault of hers (the button on the cash register wouldn't allow her to push the tax exempt) but she contacted the manager who within minutes appeared on the scene. She stepped right in and started helping with customers. Once everyone had been served she called me to the counter and did her magic. They both constantly apologized for the delay and the inconvenience. I was totally comfortable and patiently waited and in no time the transaction was complete. Thank you both for you service and professionalism.
Coach Mosley
KHS Lady Roo Basketball
Atmosphere: 5
Food: 5
Service: 5
Nice quaint little place. Lady working was very friendly and cute. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Always doing a good job.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
Restaurantji Recommends
My favorite
Atmosphere: 5
Food: 5
Service: 5
Got there at 12:54 and didn’t realize that this place was slow I got my food at 1:53
Atmosphere: 1
Food: 1
Service: 1
Put in a mobile order and when I got there they told me the bread was too hot and had to sit for 10 minutes before making my order that was placed 10 minutes prior they could have called me. I've worked at subway and know you can still cutt and serve the bread out the oven. On another note it's 11am beginning of the day how is your bread just now getting baked? Won't be coming back to this location the girl was very rude didn't even apologize, and then slammed my order together like I was a problem. If you don't like your job get a new one.
Atmosphere: 1
Food: 3
Service: 1
I came to get a Doordash and one employee is making sandwiches while another is cutting meat and another just walking back and forth. Had to wait 10 mins for an order.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Cookies
It was a blessing to meet 2 of the most down to earth and family oriented people in the world at a subway. the customer service was a blessing and I felt welcomed and just like family while they were still professional I have never had such a great experience. Of these people who love they're job and put heart into it. And they made my sandwich perfectly and didn't burn my bread!!!!!? I got the smiling green tag❤️❤️Remember y'all are a blessing y'all are doing amazing ❤️God bless y'all!! Y'all made a pregnant women happy today!!❤️
Atmosphere: 5
Food: 5
Service: 5
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