Rude staff always has an attitude will not be returning
Atmosphere: 1
Food: 1
Service: 1
Bradi Polly
Not sure if this will make a difference, but if I were the owner I would want to know how terrible the customer service is at this location. Gentleman making sandwich clearly hated his job and was completely put out to make a sandwich. And the lady sitting at the table who appeared to be management was a joke of a leader. She was annoyed when approached as I’m sure I interrupted her mindless scrolling on Facebook. Never been less impressed by a “team” of individuals. A complete embarrassment of a location. I hope owners can fix this before they run this location to the ground.
Atmosphere: 1
Food: 3
Service: 1
Kerica Armstrong
Stop by this location on 5-16-25 to get a subway sandwich a 6inch chicken bacon ranch I got home started eating my food luckily I looked it was a dead spider stuck to my cheese on my subway and that’s disgusting and sickening I do not recommend anyone to eat there plus I’m pregnant I called to let them know they didn’t seem to concerned all they said was to bring it back with receipt I should sue them
Atmosphere: 1
Food: 1
Service: 1
Breizei
Sandwiches are good here. Poor employee attitudes. I wish you well 🤙
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Tuna
Haley Beech
I did an online order and when I got my food not only was it NOT toasted it was completely wrong. It wasn't cut and the chicken was basically ice cold
Atmosphere: 1
Food: 1
Service: 1
Alexis Rodriguez
Very bad experience at the store, the treatment was terrible by the boy who serves. If it were up to me, I would fire him for poor treatment and racism.
Service: 1
Abraham Marin
The worse place the staff it's not friendly at all the are rude and the not give good attention
Haylie Barkowsky
I went today during lunch rush and it didn’t take very long at all. The staff is always very nice and helpful and this is my favorite subway in Tyler for sure. It’s very clean and the food is always great.
Atmosphere: 5
Food: 5
Service: 5
Brianna Torres
They messed up my order,I asked if they can fix my order they said it will cost double the price,the whole store was hot,and the restroom were nasty had dust on everything and toilet looks like it was never cleaned.Also un polite staff.
Probably one of the worst subways to order from during lunch time/after 5pm… service takes forever and portions have been getting smaller
Atmosphere: 1
Food: 1
Service: 1
Marco Rios
Go to any other subway in town but this one, service is terrible people who seem to not know what they are doing, everything about it is just wrong
Atmosphere: 1
Food: 5
Service: 1
Robert Gryder
Rude staff.
Atmosphere: 3
Food: 4
Service: 3
Santiago Shah
Mom was wanting a sub. Three dozen locations on the way home. Which one to choose. How does one judge a Subway location? Is it clean? Can the employees manage any eye contact? Do they look like they care? Is the make table clean? Is the bread fresh? In this case, the answers were all yes. Soon, I had two sandwiches made correctly and efficiently. Good job Subway.
Atmosphere: 3
Food: 4
Service: 5
carlos322
Walked in to this location to the girl being on her phone talking to someone. You could tell the girl was more focused on her phone call than with helping me. She didn’t even hang up the phone while helping me, she stayed connected to the call and put the phone down on the counter where they make the sandwiches. After picking the meat, she proceeded to put veggies on my sandwich that looked old and soggy. After paying, I grabbed the cup to go get my drink. There were ants all over the fountain machine. There was definitely cleaning that needed to be done and after I left, I saw the girl go sit down so she can continue her conversation on the phone. Subway really knows how to hire people because this is not the first time I’ve seen someone working at that subway location that shouldn’t be working in the food industry. That’s the last time I go there.
Could had been better service.
Atmosphere: 1
Food: 1
Service: 1
Rude staff always has an attitude will not be returning
Atmosphere: 1
Food: 1
Service: 1
Not sure if this will make a difference, but if I were the owner I would want to know how terrible the customer service is at this location. Gentleman making sandwich clearly hated his job and was completely put out to make a sandwich. And the lady sitting at the table who appeared to be management was a joke of a leader. She was annoyed when approached as I’m sure I interrupted her mindless scrolling on Facebook. Never been less impressed by a “team” of individuals. A complete embarrassment of a location. I hope owners can fix this before they run this location to the ground.
Atmosphere: 1
Food: 3
Service: 1
Stop by this location on 5-16-25 to get a subway sandwich a 6inch chicken bacon ranch I got home started eating my food luckily I looked it was a dead spider stuck to my cheese on my subway and that’s disgusting and sickening I do not recommend anyone to eat there plus I’m pregnant I called to let them know they didn’t seem to concerned all they said was to bring it back with receipt I should sue them
Atmosphere: 1
Food: 1
Service: 1
Sandwiches are good here. Poor employee attitudes. I wish you well 🤙
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Tuna
I did an online order and when I got my food not only was it NOT toasted it was completely wrong. It wasn't cut and the chicken was basically ice cold
Atmosphere: 1
Food: 1
Service: 1
Very bad experience at the store, the treatment was terrible by the boy who serves. If it were up to me, I would fire him for poor treatment and racism.
Service: 1
The worse place the staff it's not friendly at all the are rude and the not give good attention
I went today during lunch rush and it didn’t take very long at all. The staff is always very nice and helpful and this is my favorite subway in Tyler for sure. It’s very clean and the food is always great.
Atmosphere: 5
Food: 5
Service: 5
They messed up my order,I asked if they can fix my order they said it will cost double the price,the whole store was hot,and the restroom were nasty had dust on everything and toilet looks like it was never cleaned.Also un polite staff.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Probably one of the worst subways to order from during lunch time/after 5pm… service takes forever and portions have been getting smaller
Atmosphere: 1
Food: 1
Service: 1
Go to any other subway in town but this one, service is terrible people who seem to not know what they are doing, everything about it is just wrong
Atmosphere: 1
Food: 5
Service: 1
Rude staff.
Atmosphere: 3
Food: 4
Service: 3
Mom was wanting a sub. Three dozen locations on the way home. Which one to choose. How does one judge a Subway location? Is it clean? Can the employees manage any eye contact? Do they look like they care? Is the make table clean? Is the bread fresh? In this case, the answers were all yes. Soon, I had two sandwiches made correctly and efficiently. Good job Subway.
Atmosphere: 3
Food: 4
Service: 5
Walked in to this location to the girl being on her phone talking to someone. You could tell the girl was more focused on her phone call than with helping me. She didn’t even hang up the phone while helping me, she stayed connected to the call and put the phone down on the counter where they make the sandwiches. After picking the meat, she proceeded to put veggies on my sandwich that looked old and soggy. After paying, I grabbed the cup to go get my drink. There were ants all over the fountain machine. There was definitely cleaning that needed to be done and after I left, I saw the girl go sit down so she can continue her conversation on the phone. Subway really knows how to hire people because this is not the first time I’ve seen someone working at that subway location that shouldn’t be working in the food industry. That’s the last time I go there.
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