Unreal. Young lady( I will address her respectfully which is more than we received)behind counter. She didnt want to be there, she snapped at us, told us to wait. That was our official greeting and we walked out with her leaving her to ha e her ta Trump. This store has been a chronic d persistent issue with employees and attitudes.
Atmosphere: 1
Food: 1
Service: 1
Labbybat
Disgusting, an employee wearing short ahh shorts watching movies and eating. They had no options of bread, veggies, and drinks. Really a terrible experience.
Atmosphere: 2
Food: 2
Service: 2
Cecy Bv
This was the worst experience I had with subway there was this girl not trying to be rasict but she was black and she had black and red braids and she was on the phone the entire time cussing to and having attitude with me she was telling her friend hold up let me deal with this brat and she said what do you want. I got mad and said your young you don’t have anything to be stressed about so stop having attitude and do you job btw I was nice until she called me a brat she didn’t have her tag so I don’t know her name I tried to record but she said no recording even tho she was on FaceTime showing the place
Food: 3
David Mayorga
I like coming here to eat. But today I walked in and someone with mud on their boots tracked mud all over the restaurant. The problem is that none of the staff noticed. I can’t understand why they ignored it. No pride in your work? The food is great, but where customers eat needs to be great too.
Atmosphere: 1
Food: 5
Service: 4
Tadasia Green
All I have to say is thank you Jayla, she was absolutely amazing although we came in late she still got right to business and made 3 footlong sandwiches no questions & she definitely had more patience than me because I would’ve definitely said we’re closing! She definitely needs to be recognized & a raise!🥳
Atmosphere: 5
Food: 5
Service: 5
Tina Self
Could had been better service.
Atmosphere: 1
Food: 1
Service: 1
Night wood
Rude staff always has an attitude will not be returning
Atmosphere: 1
Food: 1
Service: 1
Bradi Polly
Not sure if this will make a difference, but if I were the owner I would want to know how terrible the customer service is at this location. Gentleman making sandwich clearly hated his job and was completely put out to make a sandwich. And the lady sitting at the table who appeared to be management was a joke of a leader. She was annoyed when approached as I’m sure I interrupted her mindless scrolling on Facebook. Never been less impressed by a “team” of individuals. A complete embarrassment of a location. I hope owners can fix this before they run this location to the ground.
Atmosphere: 1
Food: 3
Service: 1
Kerica Armstrong
Stop by this location on 5-16-25 to get a subway sandwich a 6inch chicken bacon ranch I got home started eating my food luckily I looked it was a dead spider stuck to my cheese on my subway and that’s disgusting and sickening I do not recommend anyone to eat there plus I’m pregnant I called to let them know they didn’t seem to concerned all they said was to bring it back with receipt I should sue them
Atmosphere: 1
Food: 1
Service: 1
Breizei
Sandwiches are good here. Poor employee attitudes. I wish you well 🤙
I did an online order and when I got my food not only was it NOT toasted it was completely wrong. It wasn't cut and the chicken was basically ice cold
Atmosphere: 1
Food: 1
Service: 1
Alexis Rodriguez
Very bad experience at the store, the treatment was terrible by the boy who serves. If it were up to me, I would fire him for poor treatment and racism.
Service: 1
Abraham Marin
The worse place the staff it's not friendly at all the are rude and the not give good attention
Haylie Barkowsky
I went today during lunch rush and it didn’t take very long at all. The staff is always very nice and helpful and this is my favorite subway in Tyler for sure. It’s very clean and the food is always great.
Atmosphere: 5
Food: 5
Service: 5
Brianna Torres
They messed up my order,I asked if they can fix my order they said it will cost double the price,the whole store was hot,and the restroom were nasty had dust on everything and toilet looks like it was never cleaned.Also un polite staff.
Unreal. Young lady( I will address her respectfully which is more than we received)behind counter. She didnt want to be there, she snapped at us, told us to wait. That was our official greeting and we walked out with her leaving her to ha e her ta Trump. This store has been a chronic d persistent issue with employees and attitudes.
Atmosphere: 1
Food: 1
Service: 1
Disgusting, an employee wearing short ahh shorts watching movies and eating. They had no options of bread, veggies, and drinks. Really a terrible experience.
Atmosphere: 2
Food: 2
Service: 2
This was the worst experience I had with subway there was this girl not trying to be rasict but she was black and she had black and red braids and she was on the phone the entire time cussing to and having attitude with me she was telling her friend hold up let me deal with this brat and she said what do you want. I got mad and said your young you don’t have anything to be stressed about so stop having attitude and do you job btw I was nice until she called me a brat she didn’t have her tag so I don’t know her name I tried to record but she said no recording even tho she was on FaceTime showing the place
Food: 3
I like coming here to eat. But today I walked in and someone with mud on their boots tracked mud all over the restaurant. The problem is that none of the staff noticed. I can’t understand why they ignored it. No pride in your work? The food is great, but where customers eat needs to be great too.
Atmosphere: 1
Food: 5
Service: 4
All I have to say is thank you Jayla, she was absolutely amazing although we came in late she still got right to business and made 3 footlong sandwiches no questions & she definitely had more patience than me because I would’ve definitely said we’re closing! She definitely needs to be recognized & a raise!🥳
Atmosphere: 5
Food: 5
Service: 5
Could had been better service.
Atmosphere: 1
Food: 1
Service: 1
Rude staff always has an attitude will not be returning
Atmosphere: 1
Food: 1
Service: 1
Not sure if this will make a difference, but if I were the owner I would want to know how terrible the customer service is at this location. Gentleman making sandwich clearly hated his job and was completely put out to make a sandwich. And the lady sitting at the table who appeared to be management was a joke of a leader. She was annoyed when approached as I’m sure I interrupted her mindless scrolling on Facebook. Never been less impressed by a “team” of individuals. A complete embarrassment of a location. I hope owners can fix this before they run this location to the ground.
Atmosphere: 1
Food: 3
Service: 1
Stop by this location on 5-16-25 to get a subway sandwich a 6inch chicken bacon ranch I got home started eating my food luckily I looked it was a dead spider stuck to my cheese on my subway and that’s disgusting and sickening I do not recommend anyone to eat there plus I’m pregnant I called to let them know they didn’t seem to concerned all they said was to bring it back with receipt I should sue them
Atmosphere: 1
Food: 1
Service: 1
Sandwiches are good here. Poor employee attitudes. I wish you well 🤙
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Tuna
Restaurantji Recommends
I did an online order and when I got my food not only was it NOT toasted it was completely wrong. It wasn't cut and the chicken was basically ice cold
Atmosphere: 1
Food: 1
Service: 1
Very bad experience at the store, the treatment was terrible by the boy who serves. If it were up to me, I would fire him for poor treatment and racism.
Service: 1
The worse place the staff it's not friendly at all the are rude and the not give good attention
I went today during lunch rush and it didn’t take very long at all. The staff is always very nice and helpful and this is my favorite subway in Tyler for sure. It’s very clean and the food is always great.
Atmosphere: 5
Food: 5
Service: 5
They messed up my order,I asked if they can fix my order they said it will cost double the price,the whole store was hot,and the restroom were nasty had dust on everything and toilet looks like it was never cleaned.Also un polite staff.
Atmosphere: 1
Food: 1
Service: 1
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