This is twice I have ordered a taco with only meat and extra cheese and everytime they put a mountain of lettuce on it then don't wanna make it right then I spend a dollar on some queso that is basically empty, I will post a picture. Like that's crazy. Do better guys. And that's how low the sauce was when I took it out the bag.
Atmosphere: 1
Food: 1
Service: 1
Kristy Alexander
Walked in and got my tacos and walked out easy peasy and delicious
Atmosphere: 5
Food: 5
Service: 5
Spoon Lee
The Gentry & 5th St locations are horrible at customer service, speed of service as well as accuracy. If you click no tomatoe in your mobile order, chances are it will have them. They even mess your order up face to face so fast it leaves you looking crazy. They rarely give napkins at drive thru and if the kids talk to you in any kind of way it will be with an attitude. Speak slow, check your order before you leave always and ask for napkins
Kid-friendliness: If your kids are used to cussing and rudeness, they will feel right at home
Clerk couldn’t seem to understand that upcharging me for a happy hour freeze as part of the combo meal PLUS adding a $1.99 charge for the (otherwise free) soda was costing me more, not less. These meals are unnecessarily expensive enough anyway, but to add 80¢ and $1.99 because I also want a $1 freeze? Then give me attitude? Learn math. Learn your job.
Don't go on lunch u will spend all your lunch time just waiting on your food.
Atmosphere: 3
Food: 3
Service: 1
Wildbill
I came in this morning ordered 2 of the 7.00 cravings boxes when I received my order I kept thinking something was missing later on my way home I realized both orders was missing the chips and cheese dip this was on October 26 2024
Atmosphere: 5
Food: 3
Service: 5
Misty Dvoracek
Mother Francis Hospital in Tyler cafeteria closes early in the day. I had spent eight days in the hospital with my mother and it was time to go home. I was starving, so the first friendly appearing fast food restaurant was this one. The campus appeared well maintained all around, including the building itself. I did not go inside, but I imagine the interior is just as attractive as the exterior. The order was we quickly and accurately taken. I received the order just as quickly from smiling faces. The food was quite tasty. It's a good place to stop
They are fast when getting food out in have manners when ordering
Atmosphere: 5
Food: 5
Service: 5
Justin Denning
If this wasn't the closest taco bell to me I would not go here. Ordered 10 items, got 3 hot sauce packets, beef chalupa with barely any beef in it, and they gave me the wrong items when I ordered through the app. I think I'm gonna start going to the one off the loop, maybe they can get an order right
Atmosphere: 2
Food: 1
Service: 2
Travis Farley
Vegetarian options: Easier to tell what is vegetarian online, not all stores have the drive thru menu options marked as vegetarian.
Paul Hutchins
Food and service were ok.
Atmosphere: 4
Food: 4
Service: 4
Gang Gang Jesus
Although the service was pretty decent, the food was soooo disappointing i legit got two things and a drink: a chicken quesadilla with a side of nacho cheese, a chicken flatbread melt and a pepsi
the quesadilla will forever be yummy to me, but they literally didn’t even cut it, like, it looked like they put nearly 0 effort (i say nearly cause the scores were apparent, either their knives are dull or they really didn’t care)
the flatbread was so. sad. it was yummy but my god they were real stingy with the chicken and cheese, i had like half of it filled and the rest was just flatbread lol
TLDR: would i go again? no. would i go to another taco bell for better experience? yeah probably lol
PS: i ordered at like 10:45, so its not like i came in near close
The place is very clean
Wheelchair accessibility: Very spaced
Recommended dishes: Ground Beef Burrito, Nachos
This is twice I have ordered a taco with only meat and extra cheese and everytime they put a mountain of lettuce on it then don't wanna make it right then I spend a dollar on some queso that is basically empty, I will post a picture. Like that's crazy. Do better guys. And that's how low the sauce was when I took it out the bag.
Atmosphere: 1
Food: 1
Service: 1
Walked in and got my tacos and walked out easy peasy and delicious
Atmosphere: 5
Food: 5
Service: 5
The Gentry & 5th St locations are horrible at customer service, speed of service as well as accuracy. If you click no tomatoe in your mobile order, chances are it will have them. They even mess your order up face to face so fast it leaves you looking crazy. They rarely give napkins at drive thru and if the kids talk to you in any kind of way it will be with an attitude. Speak slow, check your order before you leave always and ask for napkins
Kid-friendliness: If your kids are used to cussing and rudeness, they will feel right at home
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Ground Beef Burrito, Quesadilla, Cheesy Gordita Crunch, Mexican Pizza, Chili Cheese Burrito
Clerk couldn’t seem to understand that upcharging me for a happy hour freeze as part of the combo meal PLUS adding a $1.99 charge for the (otherwise free) soda was costing me more, not less. These meals are unnecessarily expensive enough anyway, but to add 80¢ and $1.99 because I also want a $1 freeze? Then give me attitude? Learn math. Learn your job.
Food: 4
Service: 1
Great foog
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Ground Beef Burrito, Quesadilla, Taco Supreme
Don't go on lunch u will spend all your lunch time just waiting on your food.
Atmosphere: 3
Food: 3
Service: 1
I came in this morning ordered 2 of the 7.00 cravings boxes when I received my order I kept thinking something was missing later on my way home I realized both orders was missing the chips and cheese dip this was on October 26 2024
Atmosphere: 5
Food: 3
Service: 5
Mother Francis Hospital in Tyler cafeteria closes early in the day. I had spent eight days in the hospital with my mother and it was time to go home. I was starving, so the first friendly appearing fast food restaurant was this one. The campus appeared well maintained all around, including the building itself. I did not go inside, but I imagine the interior is just as attractive as the exterior. The order was we quickly and accurately taken. I received the order just as quickly from smiling faces. The food was quite tasty. It's a good place to stop
Atmosphere: 5
Food: 5
Service: 5
Drive thru order
Food: 5
Service: 5
Recommended dishes: Quesadilla, Taco Supreme
Restaurantji Recommends
They are fast when getting food out in have manners when ordering
Atmosphere: 5
Food: 5
Service: 5
If this wasn't the closest taco bell to me I would not go here. Ordered 10 items, got 3 hot sauce packets, beef chalupa with barely any beef in it, and they gave me the wrong items when I ordered through the app. I think I'm gonna start going to the one off the loop, maybe they can get an order right
Atmosphere: 2
Food: 1
Service: 2
Vegetarian options: Easier to tell what is vegetarian online, not all stores have the drive thru menu options marked as vegetarian.
Food and service were ok.
Atmosphere: 4
Food: 4
Service: 4
Although the service was pretty decent, the food was soooo disappointing
i legit got two things and a drink: a chicken quesadilla with a side of nacho cheese, a chicken flatbread melt and a pepsi
the quesadilla will forever be yummy to me, but they literally didn’t even cut it, like, it looked like they put nearly 0 effort (i say nearly cause the scores were apparent, either their knives are dull or they really didn’t care)
the flatbread was so. sad. it was yummy but my god they were real stingy with the chicken and cheese, i had like half of it filled and the rest was just flatbread lol
TLDR: would i go again? no. would i go to another taco bell for better experience? yeah probably lol
PS: i ordered at like 10:45, so its not like i came in near close
Food: 2
Service: 4
Recommended dishes: Quesadilla
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