The Jalapeno Tree
420 W SW Loop 323, Tyler
(903) 509-0600
Recent Reviews
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Obsessed with the queso flameado.
Atmosphere: 5
Food: 5
Service: 5
The food was great our waiter was terrific The food came very promptly the restaurant is really cute The manager was helping the staff which you hardly ever see in a restaurant we received a military discount on our bill what's not to like about the jalapeno tree We will be back again and again and again.
Atmosphere: 5
Food: 5
Service: 5
Been years since we visited this location & they still have the best beef fajitas! Fork tender & the spicy butter sauce is outstanding!!
Atmosphere: 5
Food: 5
Service: 5
The service was great and the bar tender was friendly and courteous. The food however was soggy, lacked flavor and was barely luke warm.
Atmosphere: 5
Food: 2
Service: 5
Nachos were delicious, queso was cheesy, and the waitress was very attentive and friendly!
Atmosphere: 4
Food: 5
Service: 5
Good Tex-mex food there beans are really good. Everything is fresh and comes out quickly and reasonable prices service is always good and fast.
Atmosphere: 4
Food: 4
Service: 4
Good food….good service!!!!
Atmosphere: 5
Food: 5
Service: 5
Great food excellent service !
Atmosphere: 5
Food: 5
Service: 5
Staff was Awesome!! Thanks for letting us have some good laughs and a great time!
Atmosphere: 5
Food: 5
Service: 5
Upon being seated, we waited 10 minutes before we got someone to take our drink orders. After that, we waited another 10 minutes until our server arrived. She was apologetic about the wait, which I totally understand so that didn’t bother me!! When we ordered, I said “We are going to share the fajitas for one, with rice and beans, combo meat” She asked for both? Which I was confused so I said “yes”. She asked if we needed anything else, and I replied with “Yes ma’am, green sauce and chips please” I was going to clarify what we ordered whenever she brought green sauce to our table, but she didn’t bring the green sauce out until after our food. We were brought out dinner fajitas, which I nicely said “Hey! I said earlier we only wanted for one” She got flustered and needed to ask her manager. Which again, totally understand, but annoyed at this point. The manager said that she can’t do anything about it and if she took the food back, it would be wasting. She then said “I can take it off of your ticket but be more clear what you order next time. Tell her that you are sharing” mind you we go to jalapeño tree once a week (mainly on sunday) for about 2 years now. We have never had a problem— We order the fajitas for one every single time. I let the manager know that I did say we were sharing the fajitas. The manager then said “the server wrote down for two, so it wasn’t her fault.” The server made a face and they walked away. We were also left with no tortillas and plates for our food so we had to ask the bartender because we only saw our server once after that. The bartender helped us right away and was was quite nice! I absolutely love jalapeño tree, I am just so upset that we were treated like this when we come here so often!
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
Seated first then a table of 25 seated next to me. Service was slow for me due to heavy needs of table of 25.
Atmosphere: 3
Food: 4
Service: 3
We had excellent service from Nicole. Food was good. The only suggestion I would make is to get some type of water filtration system. The water and ice tea had a dirty taste to it.
Atmosphere: 5
Food: 4
Service: 5
Great food as always! I love the green sauce!
Atmosphere: 5
Food: 5
Service: 4
I was really impressed with everything here today. Really friendly service and was taken care of with awesome tasty food. A solid 10 experience 🤗
Atmosphere: 5
Food: 5
Service: 5
Service was great 5⭐️waitress was awesome
Atmosphere: 5
Food: 5
Service: 5
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