The Jalapeno Tree
420 W SW Loop 323, Tyler
(903) 509-0600
Recent Reviews
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Overpriced and less than par on quality and quantity. I'll never spend another dime in this place...
The Resturant did not disappoint!! Food was great. A large portion, and good service. Kept chip bowel and salsa full.
Atmosphere: 5
Food: 5
Service: 5
This location is the best! We've been to the others for lunch and dinner many many times over the years. This location does make the best food every time and the wait stff has always been great.
Atmosphere: 4
Food: 4
Service: 4
Worst service ever! Would not recommend at all. Our waitress would not even acknowledge us until we asked for a manager. Place wasn't very busy at all. There were many employees just standing around. Manager was nice. Waitress should definitely find a new line of work.
Obsessed with the queso flameado.
Atmosphere: 5
Food: 5
Service: 5
The food was great our waiter was terrific The food came very promptly the restaurant is really cute The manager was helping the staff which you hardly ever see in a restaurant we received a military discount on our bill what's not to like about the jalapeno tree We will be back again and again and again.
Atmosphere: 5
Food: 5
Service: 5
Been years since we visited this location & they still have the best beef fajitas! Fork tender & the spicy butter sauce is outstanding!!
Atmosphere: 5
Food: 5
Service: 5
The service was great and the bar tender was friendly and courteous. The food however was soggy, lacked flavor and was barely luke warm.
Atmosphere: 5
Food: 2
Service: 5
Nachos were delicious, queso was cheesy, and the waitress was very attentive and friendly!
Atmosphere: 4
Food: 5
Service: 5
Good Tex-mex food there beans are really good. Everything is fresh and comes out quickly and reasonable prices service is always good and fast.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Good food….good service!!!!
Atmosphere: 5
Food: 5
Service: 5
Great food excellent service !
Atmosphere: 5
Food: 5
Service: 5
Staff was Awesome!! Thanks for letting us have some good laughs and a great time!
Atmosphere: 5
Food: 5
Service: 5
Upon being seated, we waited 10 minutes before we got someone to take our drink orders. After that, we waited another 10 minutes until our server arrived. She was apologetic about the wait, which I totally understand so that didn’t bother me!! When we ordered, I said “We are going to share the fajitas for one, with rice and beans, combo meat” She asked for both? Which I was confused so I said “yes”. She asked if we needed anything else, and I replied with “Yes ma’am, green sauce and chips please” I was going to clarify what we ordered whenever she brought green sauce to our table, but she didn’t bring the green sauce out until after our food. We were brought out dinner fajitas, which I nicely said “Hey! I said earlier we only wanted for one” She got flustered and needed to ask her manager. Which again, totally understand, but annoyed at this point. The manager said that she can’t do anything about it and if she took the food back, it would be wasting. She then said “I can take it off of your ticket but be more clear what you order next time. Tell her that you are sharing” mind you we go to jalapeño tree once a week (mainly on sunday) for about 2 years now. We have never had a problem— We order the fajitas for one every single time. I let the manager know that I did say we were sharing the fajitas. The manager then said “the server wrote down for two, so it wasn’t her fault.” The server made a face and they walked away. We were also left with no tortillas and plates for our food so we had to ask the bartender because we only saw our server once after that. The bartender helped us right away and was was quite nice! I absolutely love jalapeño tree, I am just so upset that we were treated like this when we come here so often!
Atmosphere: 3
Food: 5
Service: 1
Seated first then a table of 25 seated next to me. Service was slow for me due to heavy needs of table of 25.
Atmosphere: 3
Food: 4
Service: 3
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