Wingstop

1918 E SE Loop 323, Tyler
(903) 526-9464

Recent Reviews

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Benjamen Morrison

This place is horribly run. They lose orders and then act like it’s your fault. Horrible customer service and will not be going back to this crap location

T. Renee

The service sucks, Food wasn't good

Atmosphere: 1

Food: 1

Service: 1

Elaine Slama

Ordered boneless and got bone in wings. Rushed ordering. Way over priced but the food was good.

Atmosphere: 2

Food: 5

Service: 1

Recommended dishes: Chicken Wings

Nina Brockway Glotz

Great place to eat but it took an hour and half to get our food

Food: 5

Service: 1

Emily Green

They can never get an order right, wrong sauce on the wings. We have to wait for our order and yet it's old dried out wings and things are just thrown in the bag

Atmosphere: 1

Food: 1

Service: 1

Bob

I’ve never seen so many one star reviews. Wing stop used to be good but not anymore usually get Wingstop once or twice a month now and EVERYTIME something is missing from the order (to go order) they literally take the bag read the order back to you claim everything is in the bag when they have no clue what’s in there. You’d think with 20 people working a shift they’d get it right. What’s so hard about putting the correct order in the right bag.

Atmosphere: 1

Food: 1

Service: 1

Amber

This is probably the LAZIEST, wing stop I’ve EVER seen. I have NEVER in my life EVER left a review for anyone. But I am for this GOD AWFUL PLACE. Workers do NOT care about you, the food, OR their own job. Cold food. Small wings. TERRIBLE SOGGY FRIES. THEY WILL LET YOUR FOOD SIT OUT FOR 10 MINUTES AND NOT EVEN CALL YOUR NAME. I’ve been to this wingstop multiple times over the course of many years, and it continues to disappoint me more and more. Fire everyone there, clean it up, i don’t know. DO SOMETHING.

Atmosphere: 1

Food: 1

Service: 1

Alex Ledesma

They did not have nothing ready took over a hour to get my food when they told me it was going to be 30 minutes online

Joseph Prime

Took my review down.

Wrong order wrong wings .

And then I thought about it yea maybe I should have checked the bag….. but no that’s y’all’s job to get paid to make sure what’s on the receipt is in the bag. Not mine.

Steven Sims

Went in to place my order. Kitchen looked busy and fully staffed. 6 people were waiting for orders. Only 3 were in the dining area. I told them the order would be to go and they said an hour and a half wait. Screw that. That place was fully staffed. Very disappointed.

Nereida Rubio

Drinks were all nasty, ice was falling all over the floor. Fries had no seasoning, and got my order wrong. I asked for hot lemon pepper and only gave me hot no lemon pepper.

Ashley Starks

I love wingstop but lately they’ve been awful. We ordered 5 chicken strips and they give us 3. We ordered Cajun wings and got original hot. The fires are so undercooked and mushy, it was gross. When you ask for extra seasoning on the fries, they never add it. They don’t even add the normal amount.

Will start to visit other locations because after waiting 45 minutes for food to come out wrong starts getting old.

Atmosphere: 1

Food: 1

Service: 1

Valeria V

Bad service, an hour wait.

Service: 1

amazing FlavorsTX

Bad service, one hour wait

Service: 1

Diego Ramirez

So rude and they gave me the wrong order on top of that didn’t get my free chicken sandwich like the ad was promoting and the only reason I went is reccomend Broadway location for better and faster service

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Louisiana Voodoo Fries, Boneless Chicken Wing, Chicken Sandwich Combo

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