7-Eleven

513 Pat Booker Rd, Universal City
(210) 268-4639

Recent Reviews

Danny M

I went in to buy stuff and waited 10 minutes and found no one working. Went to the rest room and came back out and nothing. Finally walked to their back room and found the rudest person ever (Leonard) on his phone and was mad that I actually found him. I will never walk into this dirty place again. 7-11 should be ashamed of how this place looks!

ma wa

Gas pump receipt paper never refilled

Momma G

Lady has no idea how to ring up items that have a posed promo. We brought It to her attention that she over charged us, so she gave us a refund for the wrong total. We ended up losing money for items we couldn't even take home or use.

T R

I usually never have a problem here but haven't been coming here the past few weeks because of how many cars are always in the parking lot. As I stand here in this line of 11 people with only one person working the register at 7 AM, I'm sure I won't be coming in here again. Perhaps the people who manage this store don't understand the Mon-Fri rush that happens with us working folk, nor extend a sense of urgency to their employees. I sure hope this changes. At least this line is moving though. I'm now number 7 and it's been 12 minutes. C'est la vie. I wonder how many people have stopped and written such a lengthy review in this same line. Alas, I may never know. I'm glad it's Christmas season and people are pretty cheerful. I'm number 4 now..............3 ..........2 ........Finally, I can end this rant. ?Update: I see your response to my review in the comment below and do not know how much more detail you'd like. The review in and of itself was pretty self-explanatory. I won't be taking more time to go to your website, but I thank you for thinking of me.

Ana Cowan

The staff here are friendly, I love their slushie machine for kids $1 and Lattes for $1 .50.

Crystal Perry

Customer service is always top

Joni John

Love this place for the customer service and convenience. It's on my way home from work and also fairly close to my home. Only negative is that I go in for a fountain drink and that area is sometimes really sticky and messy. Sometimes they're out of cups and lids... but it's a busy place so I guess they can only do so much. For great service and convenience I give them 5 stars!

Heather H2

Beware!! This gas station has skimmers on their gas pumps! Use with caution. Recommend going inside and prepay for gas versus using payment at pump

Kris Rhodes

Love it

Bexar 210

Absolutely gross, Drink Machines are dirty. Food stations are dirty with old dried out food. Womens bathroom is dirty, floors look like they are never mopped and there was also blood. For being fairly new its a dump. Poor customer service as well.

Elizabeth O.

Do not go here if you're expecting the Laredo Taco Company. The service and quality has gone severely down hill since 7-11 took over. The staff was super rude and didn't acknowledge me until I spoke up. After I got her attention she informed me they didn't have the most basic bacon and egg and that it would be a wait which is fine but she got an even bigger attitude once I said I wanted to sit and wait. When I got my food I asked for pico and she gave me such an attitude about it that the manager stepped in.

Melissa Smith

I went to get a money order and the cashier didn't even acknowledge me . He was too busy on his phone. I couldn't get the money order because he said it was down with a snarky attitude. This is the second time an employee has been rude to me at this store.

N the City

They always say wait for food, the rude staff, the badly dispatched tacos, since they started it's the same, they live in mediocrity

Lizbeth Centeno

The worst place to eat they never have anything the food is dry, ugly there is no stew there are no sides in the morning the hole and the beans are extra cooked in the afternoon they have no food, the coffee machines are always empty and the staff is very despot every day they give the tacos but served andxo photo of the tacos so badly dispatched that they offer

Brandon Rubio

Disrespectful Employees will Run out alot of customers. Might need to Keep an Eye on Morning Shift cashiers!

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