Domino's Pizza

2921 Pat Booker Rd, Universal City
(210) 658-4703

Recent Reviews

Lil Kell

Jerry is a legendary store manager, he doesnt f around when it comes to quality pizza, great store

Atmosphere: 5

Food: 5

Service: 5

J C

Poor hygiene on staff making pizzas. I've seen too much to ever come back. Smh

Christi B

Is it customary for this location to have rap music blaring so loud inside that I can hear it out here in my car when the delivery drivers open the door to leave/go in? Why not serve shots and turn on the strobe lights? ??

Atmosphere: 1

Food: 4

Service: 4

Gainfully Employed

On 3/23/24 12::30 am, I go to this pat booker location and the front door is locked. You have to be buzzed in. So I stand at the door waiting. There is a middle aged white man sweeping up the store. He throws the trash away by grabbing the bottom of dustpan with his bare hand to empty into the big trash can. He Doesn't wash his hands but instead grabs the pizza I ordered from the oven and uses his hand to hold the edge of pizza while he cuts it. At this point another worker comes out from the back and buzzes me in. The same nasty worker boxes up another pizza and as he handles the pizza, some sauce gets on his hand, he licks two of his fingers then proceeded to finish cutting that pie. So gross, I immediately turn around and leave without getting my food. Won't be ordering from this location again. They're unsanitary!!!

Atmosphere: 1

Food: 1

Service: 1

Devyn Bree

This Domino’s is horrible. I placed an order online for delivery. One of the pizzas was a thin crust, build your own sausage. When the order arrived, it was a build your own cheese pizza, and the ticket said thin crust, cheese? When I called to reconcile the order, I was told that they couldn’t do anything about it since the ticket said just cheese. He said that he couldn’t help me with anything he would be basically giving out a free pizza and they’re losing profits? I’m never coming to Domino’s again so you’re still losing out on profits? This was a pizza for my eight-year-old he really wanted it so I had to place an online order for sausage and go pick it up.. I paid for delivery plus the gas to drive back there.. and the pizza I ordered for myself, is going to be cold now So thanks Domino’s..

Atmosphere: 1

Food: 2

Service: 1

jeromie avila

DON'T ORDER from this dominoes very bad service very bad time to arrive to your house if its delivery food from here taste funky different than other dominoes in the surrounding areas also there tracker says its been delivered when it really hasnt the gm is not a good gm he doesnt even care about customer service he seems to me like he just wants the pay check but doesnt care about contributing his share of work to make dominoes a great business its really sad how dominoes doesnt care who they hire anymore im never ordering from here and noone else should either unless you like to be taken advantage of and want to spend your hard earned money on bad service and not getting what you want and also they forget the about the little things you order that still charge you for like sauces and stuff but beware this dominoes very savage there be warned!!!!!

Atmosphere: 1

Food: 1

Service: 1

Dan R

Never got my food and order sat for over an hour with no

Service: 2

Tony Leos

DO NOT ORDER ANYTHING FROM THIS FRANCHISE!!!!!!! You will not get your food and if you do i was told by this JJ manager fella it had been sitting there waiting to be delivered for 50 min.......thats 45min after i ordered....so almost 2 hrs later i cancelled this garbage..do youselves a favor and DONT BOTHER WITH THIS PLACE!!!!!.

Service: 1

Mark Ford

30 minutes delivery never

Atmosphere: 1

Food: 1

Service: 1

C Brwn

This location is slow with delivery. Took over an hour to get our order. And thats after I had to call. This store should just close. The manager needs customer service training.Don't waste your time or money there!

Atmosphere: 1

Food: 1

Service: 1

Success Is a Must

Besides being forgetful when they deliver my stuff on the days I order, usually forget my sauce and drinks..

Atmosphere: 1

Food: 4

Service: 3

Recommended dishes: Parmesan Bread Bites, Wings, Pepperoni Pizza, Chicken Wings

Melanie Ann Jones

Was not very good.

Matthew

They say they have a $6.99 large pizza with 2 toppings but will charge you for more than one topping. This location is under bad management!

Atmosphere: 1

Food: 1

Service: 1

Hector

The little girl was rude. 6803She grab my personal phone and place my order and I ask her help me to get my free pizza but she refused.Spicey Buffalo chicken wings she through the sauce on the side.

Atmosphere: 1

Food: 2

Service: 1

Rogelio Muzquiz

Didn't get my order. I called the store and they told me my order was delivered was put on hold 3 times they told me to check outside and it's not there. They pretty much told me they believe their driver not me. Whoever the owner is needs to make sure they retrain their employees this is messed up. I don't care about the 32 dollars I don't want this to happen to someone struggling to get something to eat

Atmosphere: 1

Food: 1

Service: 1

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