Wingstop
2921 Pat Booker Rd Ste 116, Universal City
(210) 945-4400
Recent Reviews
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I don’t care what anyone says about this establishment at this location… all we’re working hard and fast… the manger Thomas had his sleeves rolled up helping in all areas of the restaurant… I will be returning again and again and again
Atmosphere: 5
Food: 5
Service: 5
This wing stop is horrible. It took us over an hour to get our food then it was not even correct. The chicken was bland and chewy. Just disgusting . The employee did not know what they were doing and seemed lost on how to even give correct change and even struggled to bagging order correctly. Do not recommend. You will leave with food that makes you sick literally 🤢🤮
These wings have no flavor and filled with grease . I recommend trying another location .
Atmosphere: 3
Food: 1
Service: 2
Came in with my cousin today, she blessed me with alittle lunch and movie day! She ordered us a the chicken sandwich and man was that delicious definitely going to have to retry different flavors next time! I had the Spicy Korean and man was it delicious with ranch!!! I definitely recommend!!! Here's some pics.
Atmosphere: 4
Food: 5
Service: 4
Well here we are another customer service bomb; this one I'm really disappointed. Food would of been a 4-5 but after that bad customer service left a bad taste. Simple 101 customer service; greet w/a smile but not today and they don't wear name tags i know why now. The young lady w/bleached blonde hair oversized glasses at register today is not in the mood to deal w/customers her face attitude is enough for me.to have walked out but I paid online and didn't want to hassle and leave.
Atmosphere: 1
Food: 3
Service: 1
“Had an awesome experience at Wingstop! Manager Thomas was incredibly friendly and made sure everything was perfect. The staff was super attentive and welcoming—great service all around. Definitely coming back.
Atmosphere: 5
Food: 5
Service: 5
Waited over 30 minutes for room temperature food.
Atmosphere: 1
Food: 1
Service: 2
0 stars if I could, ordered a 3 piece meal ONLY an hour ahead and I waited over an hour just to not get my food in the end.
Horrible food! The wings were straight GREASE and no flavor. The grease was so bad it leaked onto my car seat through the container and to go bag. They forgot the fries and the ranch was warm when we got it. All the wings were chewy when extra crispy was requested. Would not recommend. Not worth the price you pay.
Atmosphere: 1
Food: 1
Service: 1
Twice in a row, I placed an order and was told at the pickup time that I had to wait because it wasn't started yet. They get very busy. That being said the food is great and the orders are accurate.
Atmosphere: 4
Food: 5
Service: 3
Restaurantji Recommends
The fact that the staff is allowing animals on eating surfaces is wild. Texas Health and Safety Code, specifically Section 437.025.
Do Better, your staff has done nothing but tell the guest how cute the kitten is.
Make sure your double check your Togo order before walking out because this location has continuously forgotten my whole order when I order in a group
Atmosphere: 2
Food: 4
Service: 1
Worst place to ever order from! Took an hour and 15 min to recieve 20 wings and a large fry smfh
Atmosphere: 1
Food: 1
Service: 1
Was terrible no management all employees rude and disrespectful talking not even paying attention to customers all just joking bunch idiots working there
I came by yesterday and the restaurant was very clean and had very good service. The cashier Giselle helped me choose my wings and recommended delicious flavors. I’ll be coming back to see her for sure! 😏
Atmosphere: 5
Food: 5
Service: 5
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